:root {
  color-scheme: light;
  --primary: #003B5C;
  --accent: #00A651;
  --primary-light: #005a8a;
  --bg: #f4f7fa;
  --surface: #ffffff;
  --surface-muted: #f6f8fa;
  --surface-inset: #eef2f6;
  --hover-bg: #f8fbfd;
  --text: #1a2b3c;
  --muted: #6b7c8d;
  --border: #dde4ea;
  --danger: #c0392b;
  --warning: #e67e22;
  --on-primary: #ffffff;
  --heading: #003B5C;
  --accent-heading: #00A651;
  --status-open: #1d4ed8;
  --status-open-bg: #e8f0ff;
  --status-in-progress: #a16207;
  --status-in-progress-bg: #fff4db;
  --status-waiting: #7c3aed;
  --status-waiting-bg: #f3ecff;
  --status-resolved: #0f766e;
  --status-resolved-bg: #dff8f2;
  --status-closed: #475569;
  --status-closed-bg: #edf2f7;
  --radius: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
  --shadow: 0 2px 8px rgba(0, 59, 92, 0.08);
  --shadow-hover: 0 6px 18px rgba(0, 59, 92, 0.11);
  --shadow-lift: 0 10px 28px rgba(0, 59, 92, 0.12);
  --transition-fast: 0.16s ease;
  --transition-mid: 0.22s ease;
  --focus-ring: 0 0 0 3px color-mix(in srgb, var(--accent) 38%, transparent);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  background: var(--bg);
  color: var(--text);
  line-height: 1.5;
}

a { color: var(--primary); text-decoration: none; }
a:hover { color: var(--accent); }

.topbar {
  --topbar-brand-height: 3.5rem;
  background: linear-gradient(
    90deg,
    color-mix(in srgb, var(--primary) 72%, #ffffff 28%) 0%,
    color-mix(in srgb, var(--primary-light) 78%, #ffffff 22%) 100%
  );
  color: #fff;
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  align-items: center;
  gap: 0.75rem;
  padding: 0.45rem 1.25rem;
  box-shadow: var(--shadow);
  position: sticky;
  top: 0;
  z-index: 100;
  backdrop-filter: blur(10px);
}
html[data-theme="dark"] .topbar {
  background: linear-gradient(
    90deg,
    color-mix(in srgb, var(--primary) 78%, #000000 22%) 0%,
    color-mix(in srgb, var(--primary-light) 82%, #000000 18%) 100%
  );
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  justify-self: start;
  min-width: 0;
}

.topbar-center {
  justify-self: center;
  display: flex;
  align-items: center;
}

.topbar-right {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 0.15rem;
  justify-self: end;
  min-width: 0;
}

.topbar-home {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  color: #fff;
  font-size: 0.9rem;
  font-weight: 600;
  padding: 0.4rem 0.75rem;
  border-radius: var(--radius);
  white-space: nowrap;
  background: rgba(255,255,255,0.12);
  border: 1px solid transparent;
  text-decoration: none;
}
.topbar-home:hover { background: rgba(255,255,255,0.22); color: #fff; }
.topbar-home.is-active {
  background: rgba(255,255,255,0.28);
  border-color: rgba(255,255,255,0.35);
}
.topbar-home-icon { font-size: 1rem; line-height: 1; }

.topbar .brand {
  font-weight: 700;
  font-size: 1.15rem;
  color: #fff;
  letter-spacing: -0.02em;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
  text-decoration: none;
}
.topbar .brand--header {
  width: 100%;
  justify-content: center;
}
.topbar .brand-name {
  flex: 1 1 auto;
  min-width: 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.topbar .brand-logo-wrap {
  display: block;
  flex: 0 0 auto;
  flex-shrink: 0;
  line-height: 0;
}
.topbar .brand-logo-wrap--logo {
  flex: 0 1 auto;
  max-width: min(42vw, 28rem);
}
.topbar .brand-logo {
  object-fit: contain;
  object-position: center center;
  display: block;
  max-width: 100%;
}
.topbar .brand-logo--logo {
  height: var(--topbar-brand-height);
  width: auto;
  min-width: 8rem;
}
.topbar .brand-logo--mark {
  height: var(--topbar-brand-height);
  width: var(--topbar-brand-height);
}

.settings-logo-variant {
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border);
}
.settings-logo-variant:first-of-type {
  margin-top: 0.5rem;
  padding-top: 0;
  border-top: 0;
}
.theme-mode-logo {
  display: inline-block;
  position: relative;
  line-height: 0;
  vertical-align: middle;
}
.theme-mode-logo__img {
  display: block;
  max-width: 100%;
}
.theme-mode-logo__for-dark {
  display: none !important;
}
html[data-theme="dark"] .theme-mode-logo__for-light {
  display: none !important;
}
html[data-theme="dark"] .theme-mode-logo__for-dark {
  display: block !important;
}
.theme-mode-logo--topbar {
  flex-shrink: 0;
}
.topbar .theme-mode-logo--topbar .theme-mode-logo__for-dark {
  display: none !important;
}
html[data-theme="dark"] .topbar .theme-mode-logo--topbar .theme-mode-logo__for-light {
  display: none !important;
}
html[data-theme="dark"] .topbar .theme-mode-logo--topbar .theme-mode-logo__for-dark {
  display: block !important;
}
.auth-brand-logo {
  max-width: 100%;
}
body.auth-page .theme-mode-logo--auth .theme-mode-logo__for-dark,
.announcement-brand .theme-mode-logo--auth .theme-mode-logo__for-dark {
  display: none !important;
}
html[data-theme="dark"] body.auth-page .theme-mode-logo--auth .theme-mode-logo__for-light,
html[data-theme="dark"] .announcement-brand .theme-mode-logo--auth .theme-mode-logo__for-light {
  display: none !important;
}
html[data-theme="dark"] body.auth-page .theme-mode-logo--auth .theme-mode-logo__for-dark,
html[data-theme="dark"] .announcement-brand .theme-mode-logo--auth .theme-mode-logo__for-dark {
  display: block !important;
}
.auth-brand-stack {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.65rem;
  width: 100%;
  padding: 0.9rem 1rem 0.5rem;
  border-radius: 12px;
  background: color-mix(in srgb, var(--primary) 4%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--border));
}
html[data-theme="dark"] body.auth-page .auth-brand-stack,
html[data-theme="dark"] .announcement-brand .auth-brand-stack {
  background: color-mix(in srgb, var(--primary) 10%, var(--surface-muted));
  border-color: color-mix(in srgb, var(--accent) 18%, var(--border));
}
.auth-brand-stack__row {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  flex-wrap: wrap;
  width: 100%;
  min-height: 3.35rem;
}
.auth-brand-stack__name {
  margin: 0;
  font-size: 1.55rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  line-height: 1.15;
  color: var(--heading);
  text-align: center;
}
.auth-brand-logo--logo {
  height: 3.35rem;
  max-height: 4.75rem;
  width: auto;
  max-width: min(88vw, 24rem);
}
.auth-brand-logo--mark {
  height: 3.35rem;
  max-height: 4.25rem;
  width: auto;
  max-width: 4.25rem;
}
.settings-brand-visibility-login {
  margin-top: 0.85rem;
  padding-top: 0.85rem;
  border-top: 1px dashed var(--border);
}
.settings-brand-copy-login {
  margin: 0.55rem 0 0.15rem;
}
.settings-brand-visibility {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin-top: 0.45rem;
}
.settings-brand-visibility-option {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.55rem 0.8rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  cursor: pointer;
  font-weight: 600;
}
.settings-brand-visibility-option.is-selected {
  border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
  background: color-mix(in srgb, var(--accent) 8%, var(--surface));
}
.settings-logo-preview {
  margin: 0.35rem 0 0.65rem;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface-muted);
  text-align: center;
}
.settings-logo-preview-label {
  display: block;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--muted);
  margin-bottom: 0.45rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.settings-logo-preview img {
  max-height: 64px;
  max-width: 240px;
  object-fit: contain;
  display: inline-block;
}
.form-help {
  display: block;
  font-size: 0.8rem;
  color: var(--muted);
  margin-top: 0.25rem;
}
.settings-logo-field {
  padding-top: 0.25rem;
  border-top: 1px dashed var(--border);
  margin-top: 0.5rem;
}
.settings-logo-toggle {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  font-weight: 600;
  cursor: pointer;
}
.settings-logo-upload {
  margin-top: 0.65rem;
  position: relative;
  overflow: hidden;
  display: inline-block;
  cursor: pointer;
}
.settings-logo-upload input[type="file"] {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}
.settings-logo-filename {
  display: block;
  margin-top: 0.35rem;
  font-size: 0.82rem;
  color: var(--muted);
}

.topbar-nav {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
  gap: 0.2rem;
}

.topbar nav a, .topbar-nav a {
  color: rgba(255,255,255,0.88);
  padding: 0.4rem 0.65rem;
  border-radius: var(--radius);
  font-size: 0.9rem;
  white-space: nowrap;
}
.topbar nav a:hover, .topbar-nav a:hover { color: #fff; background: rgba(255,255,255,0.12); }
.topbar-nav a.nav-active { background: rgba(255,255,255,0.2); color: #fff; font-weight: 600; }
.topbar-nav .nav-badge {
  display: inline-block;
  min-width: 1.25rem;
  padding: 0.05rem 0.35rem;
  border-radius: 999px;
  background: #fbbf24;
  color: #78350f;
  font-size: 0.72rem;
  font-weight: 700;
  line-height: 1.3;
  vertical-align: middle;
}
.topbar-nav a.nav-active .nav-badge { background: #fff; color: var(--primary); }

.nav-toggle {
  display: none;
  background: rgba(255,255,255,0.15);
  border: none;
  color: #fff;
  font-size: 1.25rem;
  padding: 0.35rem 0.6rem;
  border-radius: var(--radius);
  cursor: pointer;
  margin-left: auto;
}

/* Portal switcher custom */
.portal-switcher-custom { position: relative; }

.portal-switcher-btn {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  background: var(--surface);
  color: var(--text);
  border: none;
  border-radius: var(--radius);
  padding: 0.4rem 0.75rem;
  cursor: pointer;
  min-width: 160px;
  text-align: left;
  box-shadow: 0 1px 4px rgba(0,0,0,0.12);
}

.portal-switcher-icon {
  background: var(--accent);
  color: #fff;
  font-weight: 700;
  font-size: 0.75rem;
  padding: 0.35rem 0.45rem;
  border-radius: 4px;
  min-width: 2rem;
  text-align: center;
}

.portal-switcher-text { display: flex; flex-direction: column; line-height: 1.2; flex: 1; }
.portal-switcher-name { font-weight: 600; font-size: 0.9rem; color: var(--heading); }
.portal-switcher-hint { font-size: 0.7rem; color: var(--muted); }
.portal-switcher-caret { color: var(--muted); font-size: 0.75rem; }

.portal-switcher-menu {
  display: none;
  position: absolute;
  top: calc(100% + 4px);
  left: 0;
  min-width: 220px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(0,59,92,0.18);
  list-style: none;
  margin: 0;
  padding: 0.35rem;
  z-index: 200;
}

.portal-switcher-custom.is-open .portal-switcher-menu { display: block; }

.portal-option {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  width: 100%;
  padding: 0.55rem 0.65rem;
  border: none;
  background: transparent;
  border-radius: 6px;
  cursor: pointer;
  text-align: left;
  font-size: 0.9rem;
}
.portal-option:hover { background: var(--hover-bg); }
.portal-option.is-active { background: color-mix(in srgb, var(--accent) 14%, var(--surface)); }

.portal-option-code {
  background: var(--primary);
  color: #fff;
  font-size: 0.7rem;
  font-weight: 700;
  padding: 0.25rem 0.4rem;
  border-radius: 4px;
  min-width: 1.8rem;
  text-align: center;
}
.portal-option-name { flex: 1; color: var(--text); font-weight: 500; }
.portal-option-check { color: var(--accent); font-weight: 700; }

.user-menu {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
  gap: 0.6rem;
  color: rgba(255,255,255,0.9);
  font-size: 0.85rem;
  line-height: 1.2;
}
.user-email { max-width: 180px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.user-avatar {
  display: inline-block;
  border-radius: 50%;
  object-fit: cover;
  flex: none;
  background: color-mix(in srgb, var(--primary) 12%, #fff);
  vertical-align: middle;
}
.user-avatar--bar {
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.55);
}
.user-avatar--inline {
  width: 33px;
  height: 33px;
  margin-right: 0.28rem;
  border: 1px solid var(--border);
}
.user-avatar--list {
  width: 28px;
  height: 28px;
  border: 1px solid var(--border);
}
.ticket-headline-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.2rem 0.35rem;
  margin: 0 0 0.85rem;
  color: var(--muted);
  font-size: 0.9rem;
}
.ticket-person {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  max-width: 100%;
  min-width: 0;
}
.ticket-person .user-avatar--inline {
  margin-right: 0;
}
.ticket-person-name {
  min-width: 0;
  overflow-wrap: anywhere;
}
.user-avatar-open {
  display: inline-flex;
  padding: 0;
  border: 0;
  background: transparent;
  cursor: zoom-in;
  line-height: 0;
  border-radius: 50%;
}
.user-avatar-open:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}
.avatar-lightbox[hidden] { display: none; }
.avatar-lightbox {
  position: fixed;
  inset: 0;
  z-index: 1100;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
}
.avatar-lightbox-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  padding: 0;
  background: rgba(0, 20, 40, 0.72);
  cursor: pointer;
}
.avatar-lightbox-frame {
  position: relative;
  z-index: 1;
  margin: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.85rem;
}
.avatar-lightbox-frame img {
  width: min(72vw, 22rem);
  height: min(72vw, 22rem);
  object-fit: cover;
  border-radius: 50%;
  border: 3px solid #fff;
  box-shadow: 0 16px 48px rgba(0, 0, 0, 0.35);
  background: #fff;
}
.user-avatar--profile {
  width: 72px;
  height: 72px;
  border: 1px solid var(--border);
}
.profile-avatar-preview { margin: 0 0 0.9rem; }
.profile-top-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1rem;
  align-items: stretch;
  margin-bottom: 1rem;
}
.profile-top-grid > .card {
  margin-bottom: 0;
  display: flex;
  flex-direction: column;
  height: 100%;
}
.profile-top-grid > .card > form {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
}
.profile-top-grid > .card > form > .btn {
  margin-top: auto;
  align-self: flex-start;
}
@media (max-width: 860px) {
  .profile-top-grid { grid-template-columns: 1fr; }
}
.ticket-chat-author,
.kb-comment-author,
.ticket-card-requester-value {
  display: inline-flex;
  align-items: center;
}
.kb-author-inline {
  display: inline-flex;
  align-items: center;
  white-space: nowrap;
}
.kb-header-subtitle .user-avatar--inline { margin-left: 0.35rem; }
.logout-link { color: #fff; opacity: 0.85; }
.logout-link:hover { opacity: 1; color: #fff; }

.role-badge {
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  padding: 0.2rem 0.45rem;
  border-radius: 999px;
  background: rgba(255,255,255,0.2);
}
.role-badge.role-manager { background: #fef3c7; color: #92400e; }
.role-badge.role-technician { background: #dbeafe; color: #1e40af; }
.role-badge.role-user { background: rgba(255,255,255,0.25); color: #fff; }
.role-badge.role-admin { background: #e8eef3; color: var(--primary); }
.topbar .user-menu .role-badge.role-user {
  background: rgba(255,255,255,0.2);
  color: #fff;
}

.portal-banner {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
  margin-bottom: 1.25rem;
  padding: 1.25rem 1.5rem;
  background: linear-gradient(135deg, #fff 0%, #f0f7fb 100%);
  border-radius: var(--radius);
  border: 2px solid var(--border);
  box-shadow: var(--shadow);
}
.portal-banner-tinted {
  background: color-mix(in srgb, var(--portal-tint, #fafbfc) 18%, #fff);
  border-color: color-mix(in srgb, var(--portal-tint, #666) 55%, var(--primary));
}
.portal-banner h1 { margin: 0 0 0.25rem; color: var(--primary); font-size: 1.35rem; }
.portal-banner p { margin: 0; color: var(--muted); font-size: 0.9rem; }

.stat-link { text-decoration: none; color: inherit; transition: transform 0.15s, box-shadow 0.15s; }
.stat-link:hover { transform: translateY(-2px); box-shadow: 0 4px 12px rgba(0,59,92,0.12); color: inherit; }

.card-header-row { display: flex; justify-content: space-between; align-items: center; margin-bottom: 0.75rem; }
.card-header-row h3 { margin: 0; }
.card-header-row a { font-size: 0.85rem; }

.card-alert { border: 2px solid var(--warning); }
.card-portal-tinted {
  border-color: color-mix(in srgb, var(--portal-tint, var(--warning)) 55%, var(--warning));
  background: color-mix(in srgb, var(--portal-tint, #fffbf5) 12%, #fff);
}
.input-color-picker {
  width: 3.25rem;
  height: 2.35rem;
  padding: 0.15rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  cursor: pointer;
  vertical-align: middle;
}
.appearance-gradient-row {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.75rem;
}
.appearance-field[data-hidden="true"] { display: none; }
.entity-subtitle {
  display: block;
  font-size: 0.78rem;
  color: var(--muted);
  font-weight: 400;
}
.empty-hint { color: var(--muted); font-size: 0.9rem; margin: 0; }
.settings-content .empty-hint,
.users-col-empty,
.groups-col-empty {
  padding: 1.1rem 1.15rem;
  border: 1px dashed var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  color: var(--muted);
  text-align: center;
}

.grid-full { grid-column: 1 / -1; }

.container {
  max-width: none;
  width: 100%;
  margin: 0;
  padding: 1rem clamp(0.85rem, 1.5vw, 1.4rem) 1.5rem;
}

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 1.25rem;
  margin-bottom: 1rem;
}
@media (prefers-reduced-motion: no-preference) {
  .container .card:not(.card-alert):not(.resolution-queue-card) {
    transition: box-shadow 0.22s ease, border-color 0.22s ease;
  }
  .container .card:not(.card-alert):not(.resolution-queue-card):hover {
    box-shadow: var(--shadow-hover);
  }
  .btn {
    transition: background-color 0.16s ease, filter 0.16s ease, box-shadow 0.16s ease, color 0.12s ease;
  }
}

.card h2, .card h3 { margin-top: 0; color: var(--heading); }

.btn {
  display: inline-block;
  padding: 0.5rem 1rem;
  border-radius: var(--radius);
  border: none;
  cursor: pointer;
  font-size: 0.9rem;
  font-weight: 600;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: #008c44; color: #fff; }
.btn-purchase {
  background: #0c5f86;
  color: #fff;
}
.btn-purchase:hover {
  background: #094a68;
  color: #fff;
}
.btn-secondary { background: var(--primary); color: #fff; }
.btn-secondary:hover { background: var(--primary-light); color: #fff; }
.btn-ghost { background: transparent; color: var(--heading); border: 1px solid var(--border); }

.form-group { margin-bottom: 1rem; }
.form-group label { display: block; font-weight: 600; margin-bottom: 0.25rem; font-size: 0.9rem; }
.form-group input, .form-group select, .form-group textarea {
  width: 100%;
  padding: 0.5rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.95rem;
  background: var(--surface);
  color: var(--text);
}
.form-group input[type="checkbox"],
.form-group input[type="radio"] {
  width: auto;
  padding: 0;
  flex: 0 0 auto;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  outline: 2px solid var(--accent);
  border-color: var(--accent);
}

.messages { list-style: none; padding: 0; margin: 0 0 1rem; }
.messages li {
  padding: 0.75rem 1rem;
  border-radius: var(--radius);
  margin-bottom: 0.5rem;
}
.messages .success { background: #d4edda; color: #155724; }
.messages .error { background: #f8d7da; color: #721c24; }
.messages .info { background: #d1ecf1; color: #0c5460; }

table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 0.6rem 0.75rem; border-bottom: 1px solid var(--border); }
th { font-size: 0.8rem; text-transform: uppercase; color: var(--muted); }

.badge {
  display: inline-block;
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
}
.badge-open { background: var(--status-open-bg); color: var(--status-open); }
.badge-in_progress { background: var(--status-in-progress-bg); color: var(--status-in-progress); }
.badge-waiting { background: var(--status-waiting-bg); color: var(--status-waiting); }
.badge-resolved { background: var(--status-resolved-bg); color: var(--status-resolved); }
.badge-closed { background: var(--status-closed-bg); color: var(--status-closed); }
.badge-low { background: #e5e7eb; color: #374151; }
.badge-normal { background: #dbeafe; color: #1e40af; }
.badge-urgent { background: #fee2e2; color: #991b1b; }
.badge-high { background: #ffedd5; color: #9a3412; }

.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}
.stat-card {
  background: var(--surface);
  border-radius: var(--radius);
  padding: 1rem;
  box-shadow: var(--shadow);
  text-align: center;
}
.stat-card .value { font-size: 2rem; font-weight: 700; color: var(--primary); }
.stat-card .label { font-size: 0.85rem; color: var(--muted); }

.login-page {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, var(--primary) 0%, #002840 50%, var(--accent) 100%);
}
body.auth-page {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  background: linear-gradient(135deg, var(--primary) 0%, #002840 50%, var(--accent) 100%);
}
body.auth-page > main {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
}
body.auth-page .messages {
  margin: 0;
  padding: 0.75rem 1.25rem 0;
}
body.auth-page .maintenance-notice-banner {
  border-radius: 0;
  margin: 0;
  width: 100%;
}
body.auth-page .login-page {
  flex: 1;
  min-height: 0;
  background: transparent;
}
.login-shell {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 2.25rem;
  flex-wrap: wrap;
  width: 100%;
  padding: 1.5rem;
  box-sizing: border-box;
}
.login-shell.has-photo {
  max-width: 1080px;
  margin: 0 auto;
}
.login-maintenance-photo {
  width: min(22rem, 88vw);
  max-height: 22rem;
  height: auto;
  object-fit: contain;
  border-radius: 16px;
  box-shadow: 0 10px 36px rgba(0, 0, 0, 0.28);
  background: rgba(255, 255, 255, 0.06);
  display: block;
}
.login-card .login-logo {
  margin-bottom: 1.15rem;
}
.login-card .login-logo:empty {
  display: none;
  margin-bottom: 0;
}
.login-card .login-logo img,
.maintenance-card .login-logo img {
  object-fit: contain;
  display: block;
}
.login-card .login-logo .auth-brand-stack,
.maintenance-card .login-logo .auth-brand-stack {
  margin: 0;
}
.login-landing {
  --login-go: linear-gradient(100deg, #3ed6b0 0%, #7AE8B8 46%, #c6f56a 100%);
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(26rem, 34rem);
  grid-template-rows: auto minmax(1.35rem, 1fr) auto;
  gap: 0.85rem 1.35rem;
  align-items: center;
  align-content: start;
  width: 100%;
  max-width: none;
  margin: 0;
  padding: clamp(3.75rem, 8vh, 5.25rem) clamp(1rem, 2vw, 1.6rem) 0.55rem;
  box-sizing: border-box;
  flex: 1;
  min-height: 0;
}
.login-landing:has(.login-landing-bridge) {
  grid-template-columns: minmax(38rem, max-content) minmax(11.5rem, 1fr) minmax(26rem, 34rem);
  gap: 0.85rem 1.15rem;
}
body.auth-page:has(.maintenance-notice-banner) .login-landing,
body.auth-page:has(.holiday-notice-banner) .login-landing,
body.auth-page:has(.maintenance-admin-strip) .login-landing {
  padding-top: 0.85rem;
}
.login-landing-copy {
  color: #fff;
  min-width: 0;
  max-width: 42rem;
}
.login-landing-kicker {
  display: inline-flex;
  align-items: center;
  gap: 0.6rem;
  margin: 0 0 2.15rem;
  padding: 0.48rem 1.15rem 0.48rem 0.85rem;
  border-radius: 999px;
  color: #f3fff8;
  background: color-mix(in srgb, #001820 35%, transparent);
  border: 1px solid color-mix(in srgb, var(--accent) 70%, #fff);
  font-size: 1.48rem;
  font-weight: 750;
  letter-spacing: 0.045em;
  text-transform: uppercase;
}
.login-landing-kicker::before {
  content: "";
  width: 0.68rem;
  height: 0.68rem;
  border-radius: 50%;
  background: var(--accent);
  box-shadow: 0 0 0 5px color-mix(in srgb, var(--accent) 32%, transparent);
  flex: 0 0 auto;
}
.login-landing-copy h1 {
  margin: 0;
  max-width: none;
  color: #fff;
  font-size: clamp(2rem, 3.1vw, 3.35rem);
  font-weight: 760;
  line-height: 1.02;
  letter-spacing: -0.035em;
}
.login-landing-question {
  display: block;
  white-space: nowrap;
}
.login-landing-action {
  display: block;
  margin-top: 1.55rem;
  background: var(--login-go);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}
.login-landing-thanks {
  margin-top: 1.15rem;
  font-size: 0.92rem;
  color: color-mix(in srgb, #fff 74%, transparent);
}
.login-landing-copy p:not(.login-landing-kicker) {
  margin: 1.9rem 0 0;
  max-width: none;
  color: color-mix(in srgb, #fff 90%, var(--bg));
  font-size: 1.05rem;
  line-height: 1.5;
}
.login-landing-copy p.login-landing-lead {
  margin-top: 2.35rem;
  max-width: 40rem;
  font-size: 0.94rem;
  line-height: 1.45;
}
.login-landing-bridge {
  align-self: center;
  display: flex;
  justify-content: center;
  min-width: 0;
  margin: 0;
}
.login-monitor {
  width: min(100%, 13.4rem);
}
.login-monitor-bezel {
  padding: 0.55rem;
  border-radius: 16px;
  background: color-mix(in srgb, #001820 72%, var(--primary));
  border: 1px solid color-mix(in srgb, #fff 28%, transparent);
  box-shadow: 0 16px 32px rgba(0, 16, 28, 0.28);
}
.login-monitor-screen {
  position: relative;
  overflow: hidden;
  height: 9.6rem;
  border-radius: 10px;
  background:
    linear-gradient(180deg, color-mix(in srgb, #7AE8B8 16%, transparent), transparent 42%),
    color-mix(in srgb, var(--primary) 55%, #001018);
}
.login-monitor-ticket {
  position: absolute;
  left: 0.75rem;
  right: 0.75rem;
  display: flex;
  align-items: stretch;
  gap: 0.4rem;
  height: 4.7rem;
  padding: 0.85rem 0.55rem 0.45rem 0.35rem;
  border-radius: 9px;
  background: #f7fffb;
  box-shadow: 0 8px 16px rgba(0, 16, 28, 0.28);
  animation: login-ticket-pass 4.6s ease-in-out infinite;
}
.login-monitor-ticket::before {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  height: 0.42rem;
  border-radius: 9px 9px 0 0;
  background: var(--login-go);
}
.login-monitor-stub {
  width: 0.55rem;
  border-right: 1px dashed color-mix(in srgb, var(--primary) 35%, #cfe8dc);
  background:
    radial-gradient(circle at left center, transparent 0.28rem, #f7fffb 0.32rem) left center / 100% 1.15rem repeat-y;
}
.login-monitor-lines {
  flex: 1;
  min-width: 0;
  padding-top: 0.15rem;
}
.login-monitor-lines span {
  display: block;
  height: 0.28rem;
  margin: 0 0 0.38rem;
  border-radius: 99px;
  background: color-mix(in srgb, var(--primary) 28%, #d7ebe3);
}
.login-monitor-lines span:first-child { width: 78%; }
.login-monitor-lines span:nth-child(2) { width: 100%; }
.login-monitor-lines span:nth-child(3) { width: 58%; }
.login-monitor-seal {
  align-self: center;
  width: 1.15rem;
  height: 1.15rem;
  border-radius: 50%;
  background: var(--login-go);
  box-shadow: inset 0 0 0 2px #f7fffb;
  animation: login-ticket-seal 4.6s ease-in-out infinite;
}
.login-monitor-seal::after {
  content: "";
  display: block;
  width: 0.28rem;
  height: 0.48rem;
  margin: 0.26rem auto 0;
  border: solid #083226;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}
.login-monitor-neck {
  width: 2.1rem;
  height: 1rem;
  margin: 0 auto;
  background: color-mix(in srgb, #001820 70%, var(--primary));
}
.login-monitor-base {
  width: 5.6rem;
  height: 0.48rem;
  margin: 0 auto;
  border-radius: 99px;
  background: color-mix(in srgb, #fff 78%, var(--accent));
}
@keyframes login-ticket-pass {
  0% { top: 115%; opacity: 0; }
  14% { opacity: 1; }
  40% { top: 2.15rem; }
  70% { top: 2.15rem; }
  100% { top: -130%; opacity: 0; }
}
@keyframes login-ticket-seal {
  0%, 34% { transform: scale(0.35); opacity: 0; }
  48%, 68% { transform: scale(1); opacity: 1; }
  86%, 100% { transform: scale(0.35); opacity: 0; }
}
@media (prefers-reduced-motion: reduce) {
  .login-monitor-ticket {
    animation: none;
    top: 2.15rem;
    opacity: 1;
  }
  .login-monitor-seal {
    animation: none;
    transform: none;
    opacity: 1;
  }
}
.login-panel {
  position: relative;
  min-width: 0;
}
.login-landing .login-shell {
  padding: 0;
  width: auto;
  justify-content: stretch;
}
.login-landing .login-card {
  position: relative;
  max-width: none;
  padding: 1.05rem 1.2rem 0.85rem;
  overflow: visible;
}
.login-landing .form-group { margin-bottom: 0.6rem; }
.login-landing .login-card .subtitle { margin-bottom: 0.7rem; }
.login-landing .login-links { margin-top: 0.55rem; }
.login-landing .auth-brand-logo--mark { height: 3.35rem; max-height: none; }
.login-landing .auth-brand-logo--logo { height: 3.05rem; max-height: none; }
.login-order-note {
  position: relative;
  z-index: 3;
  display: flex;
  align-items: flex-start;
  gap: 0.4rem;
  width: min(17rem, 86%);
  margin: 0.85rem 0 -2.55rem;
  padding: 0.5rem 0.7rem;
  border-radius: 14px;
  color: #fff;
  background: color-mix(in srgb, #001820 78%, var(--primary));
  border: 1px solid color-mix(in srgb, #fff 22%, transparent);
  box-shadow: 0 10px 24px rgba(0, 16, 28, 0.28);
}
.login-order-mark {
  width: 0.9rem;
  height: 0.9rem;
  flex: 0 0 auto;
  margin-top: 0.15rem;
  color: #7AE8B8;
}
.login-order-note strong {
  display: block;
  font-size: 0.8rem;
  line-height: 1.2;
}
.login-order-note span {
  display: block;
  font-size: 0.74rem;
  line-height: 1.25;
  color: color-mix(in srgb, #fff 78%, transparent);
}
.login-landing-steps {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(15rem, 1fr));
  gap: 0.85rem;
  list-style: none;
  align-self: end;
  margin: 0.85rem 0 0.5rem;
  padding: 0;
  background: none;
  border: 0;
}
.login-landing-steps li {
  margin: 0;
  padding: 0.7rem 0.9rem 0.75rem;
  border: 1px solid color-mix(in srgb, #fff 16%, transparent);
  border-radius: 16px;
  background: color-mix(in srgb, var(--primary) 86%, #000 14%);
  color: #fff;
}
.login-landing-steps span {
  display: inline-block;
  width: auto;
  height: auto;
  border: 0;
  border-radius: 0;
  background: var(--login-go);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
  font-size: 0.72rem;
  font-weight: 750;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.login-landing-foot {
  grid-column: 1 / -1;
  align-self: end;
  display: flex;
  justify-content: space-between;
  gap: 0.75rem 1.5rem;
  margin: 0;
  padding-top: 0.35rem;
  color: color-mix(in srgb, #fff 68%, transparent);
  font-size: 0.82rem;
}
.login-landing-foot p {
  margin: 0;
}
.login-landing-steps strong {
  display: block;
  margin: 0.55rem 0 0.2rem;
  font-size: 1.02rem;
  letter-spacing: -0.01em;
}
.login-landing-steps p {
  margin: 0;
  color: color-mix(in srgb, #fff 86%, var(--bg));
  font-size: 0.9rem;
  line-height: 1.4;
}
.login-landing a:focus-visible {
  outline: 2px solid #fff;
  outline-offset: 3px;
  border-radius: 4px;
}
@media (max-width: 1280px) {
  .login-landing:has(.login-landing-bridge) .login-landing-question {
    white-space: normal;
  }
}
@media (max-width: 1100px) {
  .login-landing-steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .login-landing-question {
    white-space: normal;
  }
}
@media (max-width: 860px) {
  .login-landing,
  .login-landing:has(.login-landing-bridge) {
    grid-template-columns: minmax(0, 1fr);
    width: 100%;
    grid-template-rows: none;
    padding-top: 1.35rem;
  }
  body.auth-page:has(.maintenance-notice-banner) .login-landing,
  body.auth-page:has(.holiday-notice-banner) .login-landing,
  body.auth-page:has(.maintenance-admin-strip) .login-landing {
    padding-top: 0.7rem;
  }
  .login-landing-bridge {
    margin: 0.35rem 0 0.2rem;
  }
  .login-landing-kicker {
    margin-top: 0;
    font-size: 1rem;
  }
}
@media (max-width: 640px) {
  .login-landing-steps {
    grid-template-columns: 1fr;
  }
  .login-landing-foot {
    flex-direction: column;
  }
  .login-order-note {
    width: auto;
    margin-bottom: 0;
  }
}
@media (max-width: 390px) {
  .login-landing {
    padding-inline: 0.85rem;
  }
  .login-landing-copy h1 {
    font-size: 2.15rem;
  }
}
.login-card {
  width: 100%;
  max-width: 420px;
  background: var(--surface);
  border-radius: 12px;
  padding: 2rem;
  box-shadow: 0 8px 32px rgba(0,0,0,0.2);
}
.resolved-fireworks {
  position: fixed;
  inset: 0;
  z-index: 40;
  width: 100%;
  height: 100%;
  pointer-events: none;
}
.resolved-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin: 0 0 1rem;
  padding: 1.05rem 1.25rem;
  color: #fff;
  background: linear-gradient(105deg, color-mix(in srgb, var(--primary) 90%, #000) 0%, color-mix(in srgb, var(--primary) 62%, var(--accent)) 140%);
  border: 1px solid color-mix(in srgb, var(--accent) 65%, #fff);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-lift);
}
.resolved-banner-copy {
  min-width: 0;
}
.resolved-banner-title {
  margin: 0;
  color: var(--accent);
  font-size: clamp(1.7rem, 3vw, 2.5rem);
  font-weight: 780;
  line-height: 1.05;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  overflow-wrap: anywhere;
  text-shadow: 0 0 16px color-mix(in srgb, var(--accent) 55%, transparent);
}
.resolved-banner-line {
  margin: 0.35rem 0 0;
  max-width: 40rem;
  color: #fff;
  font-size: 1rem;
}
.resolved-banner-mark {
  width: 3.1rem;
  height: 3.1rem;
  flex: 0 0 auto;
  color: var(--accent);
}
.resolved-banner-aside {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 0.55rem;
  flex-shrink: 0;
}
.resolved-fireworks-toggle {
  position: relative;
  z-index: 46;
  pointer-events: auto;
  white-space: nowrap;
  border-color: color-mix(in srgb, #fff 35%, var(--border));
  background: color-mix(in srgb, var(--surface) 88%, transparent);
  color: var(--heading);
}
.resolved-fireworks-toggle[aria-pressed="true"] {
  background: color-mix(in srgb, var(--primary) 12%, var(--surface));
}
.resolved-fireworks-toggle-wrap {
  position: relative;
  z-index: 46;
  display: flex;
  justify-content: center;
  width: 100%;
  margin-bottom: 0.65rem;
}
body.resolution-confirm-page .resolved-fireworks-toggle-wrap {
  margin-bottom: 0;
  width: 100%;
  justify-content: center;
}
body.resolution-confirm-page .resolved-fireworks-toggle {
  background: color-mix(in srgb, var(--surface) 24%, transparent);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border-color: color-mix(in srgb, #fff 38%, transparent);
  color: #fff;
}
body.resolution-confirm-page .resolved-fireworks-toggle[aria-pressed="true"] {
  background: color-mix(in srgb, #fff 16%, transparent);
}
.resolved-fireworks.is-paused {
  visibility: hidden;
}
@media (max-width: 640px) {
  .resolved-banner {
    align-items: flex-start;
  }
  .resolved-banner-mark {
    width: 2.4rem;
    height: 2.4rem;
  }
}
@media (prefers-reduced-motion: no-preference) {
  .resolved-banner {
    animation: resolvedBannerIn 0.45s cubic-bezier(0.2, 0.8, 0.25, 1);
  }
}
@keyframes resolvedBannerIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: none; }
}
.login-card h1,
.login-card h2.login-card-title {
  color: var(--primary);
  margin: 0 0 0.25rem;
  font-size: 1.45rem;
  line-height: 1.2;
}
.login-card .form-group input {
  min-height: 2.75rem;
  padding: 0.65rem 0.85rem;
  background: var(--surface-muted);
}
.login-card .btn-primary {
  width: 100%;
  min-height: 2.75rem;
  margin-top: 0.15rem;
  font-weight: 750;
}
.login-card .login-enter {
  background: var(--login-go);
  color: #083226;
  border: 0;
}
.login-card .login-enter:hover {
  filter: brightness(1.05);
  color: #083226;
}
.login-card .subtitle { color: var(--muted); margin-bottom: 1.5rem; }
.login-links {
  margin-top: 0.85rem;
  font-size: 0.9rem;
  text-align: center;
}
.login-links p {
  margin: 0.35rem 0 0;
}
.login-links p:first-child {
  margin-top: 0;
}

.setup-card { max-width: 520px; }
.setup-steps {
  display: flex;
  gap: 0.5rem;
  list-style: none;
  padding: 0;
  margin: 0 0 1.25rem;
  counter-reset: setup-step;
}
.setup-steps li {
  flex: 1;
  text-align: center;
  font-size: 0.78rem;
  color: var(--muted);
  padding: 0.45rem 0.35rem;
  border-radius: 8px;
  background: #f3f6f9;
}
.setup-steps li.is-active {
  background: rgba(0, 166, 81, 0.12);
  color: var(--primary);
  font-weight: 600;
}
.setup-steps li.is-done {
  color: var(--accent);
}
.setup-help {
  font-size: 0.9rem;
  color: var(--muted);
  line-height: 1.45;
  margin: 0 0 1rem;
}
.field-hint {
  font-size: 0.78rem;
  color: var(--muted);
  margin: 0.25rem 0 0;
}
.checkbox-label {
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
  font-size: 0.9rem;
  cursor: pointer;
}

.demo-user-picker {
  margin-bottom: 1.25rem;
  padding-bottom: 1.25rem;
  border-bottom: 1px dashed var(--border);
}
.demo-user-picker select {
  width: 100%;
  padding: 0.5rem 0.75rem;
  border: 1px solid var(--accent);
  border-radius: var(--radius);
  background: #f0faf4;
  font-size: 0.95rem;
  cursor: pointer;
}

.comment { border-left: 3px solid var(--border); padding: 0.75rem 1rem; margin-bottom: 0.75rem; }
.comment.internal { border-left-color: var(--warning); background: #fffbf5; }
.comment .meta { font-size: 0.8rem; color: var(--muted); margin-bottom: 0.25rem; }

.ticket-chat {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  margin: 1rem 0 1.25rem;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: linear-gradient(180deg, #fafbfc 0%, #f5f7fa 100%);
  max-height: 520px;
  overflow-y: auto;
  overflow-x: hidden;
  min-width: 0;
}
.ticket-chat-item {
  display: flex;
  flex-direction: column;
  max-width: 88%;
  min-width: 0;
  scroll-margin-top: 5.5rem;
  scroll-margin-bottom: 6rem;
}
.ticket-chat-item.is-requester {
  align-self: flex-start;
}
.ticket-chat-item.is-staff {
  align-self: flex-end;
}
.ticket-chat-item.is-internal {
  align-self: center;
  max-width: 95%;
}
.ticket-chat-bubble {
  padding: 0.7rem 0.9rem;
  border-radius: 14px;
  border: 1px solid var(--border);
  background: var(--surface);
  box-shadow: 0 1px 2px rgba(15, 35, 55, 0.05);
  min-width: 0;
  max-width: 100%;
  overflow-wrap: anywhere;
  word-break: break-word;
}
.ticket-chat-item.is-requester .ticket-chat-bubble {
  border-bottom-left-radius: 4px;
  background: #eef5fb;
  border-color: #d4e3f0;
}
.ticket-chat-item.is-staff .ticket-chat-bubble {
  border-bottom-right-radius: 4px;
  background: #f0faf4;
  border-color: #cce8d4;
}
.ticket-chat-item.is-internal .ticket-chat-bubble {
  background: #fffbf5;
  border-color: #f0d9a8;
}
.ticket-chat-item.is-jump-target .ticket-chat-bubble {
  box-shadow: 0 0 0 3px color-mix(in srgb, #d4a017 50%, transparent);
}
.internal-notes-list {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  max-height: 20.25rem;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: linear-gradient(180deg, #fafbfc 0%, #f5f7fa 100%);
}
.internal-note .ticket-chat-bubble {
  background: #fffbf5;
  border-color: #f0d9a8;
}
.internal-note .ticket-chat-body img,
.internal-note .ticket-inline-image {
  max-width: 100%;
  height: auto;
  border-radius: 8px;
}
.internal-note-jump {
  display: inline-block;
  margin-top: 0.3rem;
  font-size: 0.75rem;
}
.ticket-chat-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem 0.6rem;
  align-items: center;
  font-size: 0.75rem;
  color: var(--muted);
  margin-bottom: 0.3rem;
}
.ticket-chat-item.is-staff .ticket-chat-meta {
  justify-content: flex-end;
}
.ticket-chat-author {
  font-weight: 600;
  color: var(--text);
}
.ticket-chat-label,
.ticket-chat-internal-tag {
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  background: #e8f0f8;
  color: var(--primary);
}
.ticket-chat-internal-tag {
  background: #fff3cd;
  color: #856404;
}
.ticket-chat-body {
  font-size: 0.92rem;
  line-height: 1.5;
  color: var(--text);
  overflow-wrap: anywhere;
  word-break: break-word;
}
.ticket-chat-body a {
  overflow-wrap: anywhere;
  word-break: break-all;
}
.ticket-chat-body p {
  margin: 0 0 0.45rem;
}
.ticket-chat-body p:last-child {
  margin-bottom: 0;
}
.ticket-chat-body ul {
  margin: 0.35rem 0 0.45rem 1.1rem;
  padding: 0;
}
.ticket-chat-body code {
  white-space: pre-wrap;
  word-break: break-all;
  font-size: 0.85em;
  background: rgba(15, 35, 55, 0.06);
  padding: 0.1rem 0.3rem;
  border-radius: 4px;
}
.ticket-chat-inline-images {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.65rem;
}
.ticket-chat-inline-images--single {
  margin-top: 0.35rem;
  margin-bottom: 0.35rem;
}
.ticket-chat-inline-link {
  display: block;
  max-width: 100%;
}
.ticket-chat-inline-img {
  display: block;
  max-width: min(100%, 320px);
  max-height: 240px;
  width: auto;
  height: auto;
  border-radius: 8px;
  border: 1px solid rgba(0, 0, 0, 0.08);
  object-fit: contain;
  background: #fff;
}
.comment-inline-preview {
  margin: 0.5rem 0 0.75rem;
}
.comment-inline-preview-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(120px, 1fr));
  gap: 0.5rem;
}
.comment-inline-preview-card {
  border: 1px solid #d7dbe2;
  border-radius: 8px;
  padding: 0.35rem;
  background: #fff;
}
.comment-inline-preview-img {
  width: 100%;
  height: 90px;
  object-fit: cover;
  border-radius: 6px;
  display: block;
}
.comment-inline-preview-name {
  font-size: 0.75rem;
  color: #445;
  word-break: break-word;
  margin-top: 0.25rem;
}
.comment-inline-preview-remove {
  margin-top: 0.35rem;
  font-size: 0.72rem;
  padding: 0.2rem 0.45rem;
  border: 1px solid #d7dbe2;
  border-radius: 6px;
  background: #f8fafc;
  cursor: pointer;
}
.comment-inline-hint {
  margin: 0 0 0.75rem;
  font-size: 0.84rem;
  color: var(--muted);
}
.comment-inline-limit-notice {
  margin: 0 0 0.85rem;
  padding: 0.55rem 0.75rem;
  border-radius: 8px;
  border: 1px solid #f0c36d;
  background: #fff8e6;
  color: #7a5b00;
  font-size: 0.84rem;
}
.ticket-inline-file-input,
.ticket-file-picker input[type="file"] {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}
.ticket-internal-check {
  margin: 0.35rem 0 0.75rem;
}
.ticket-file-picker {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
  margin-bottom: 0.65rem;
}
.ticket-file-picker-status {
  color: #6b7c8d;
  font-size: 0.9rem;
}
.locale-file-picker {
  position: relative;
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
}
.locale-file-picker input[type="file"] {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}
.locale-file-status {
  color: var(--muted);
  font-size: 0.9rem;
}
.ticket-comment-submit {
  margin-bottom: 0.35rem;
}
.ticket-chat-empty {
  margin: 0;
  text-align: center;
  color: var(--muted);
  font-size: 0.9rem;
}
.ticket-chat-form {
  margin-top: 0.5rem;
  padding-top: 0.85rem;
  border-top: 1px solid var(--border);
}

.inbound-raw-email {
  margin-top: 0.65rem;
}
.inbound-raw-email summary {
  cursor: pointer;
  color: var(--primary);
  font-size: 0.88rem;
  font-weight: 600;
}
.inbound-raw-email-body {
  margin: 0.65rem 0 0;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  font-size: 0.82rem;
  line-height: 1.45;
  white-space: pre-wrap;
  word-break: break-word;
  max-height: 280px;
  overflow: auto;
}

.reports-users-table-wrap {
  max-height: none;
}
.audit-item .time { color: var(--muted); }
.ticket-audit-card h3 { margin-bottom: 0.65rem; }
.ticket-audit-panel {
  max-height: 16rem;
  overflow-y: auto;
  padding-right: 0.25rem;
}
.ticket-audit-panel .audit-item:last-child { border-bottom: none; }

.grid-2 { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 1rem; }
.grid-2 > * { min-width: 0; }
.card { overflow-wrap: anywhere; word-break: break-word; }
.card h2, .card h3 { overflow-wrap: anywhere; word-break: break-word; }
.page-kicker {
  margin: 0;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
}
.settings-layout { display: grid; grid-template-columns: 212px minmax(0, 1fr); gap: 1.15rem; }
.settings-global-search {
  position: relative;
  max-width: 30rem;
  margin: 0;
  text-align: center;
}
.settings-global-search-results {
  position: absolute;
  z-index: 30;
  top: calc(100% + 0.35rem);
  left: 0;
  right: 0;
  margin: 0;
  padding: 0.35rem;
  list-style: none;
  text-align: left;
  background: var(--surface);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: 0.75rem;
  box-shadow: 0 12px 32px rgba(0, 24, 40, 0.12);
  max-height: 18rem;
  overflow: auto;
}
.settings-global-search-result {
  margin: 0;
}
.settings-global-search-result-link {
  display: block;
  padding: 0.55rem 0.7rem;
  border-radius: 0.5rem;
  color: var(--text);
  text-decoration: none;
  font-size: 0.88rem;
  line-height: 1.35;
}
.settings-global-search-result-section {
  color: var(--muted);
}
.settings-global-search-match {
  font-weight: 700;
  color: var(--accent);
  background: color-mix(in srgb, var(--accent) 16%, transparent);
  border-radius: 0.15em;
  padding: 0 0.12em;
}
.settings-global-search-result.is-active .settings-global-search-result-link,
.settings-global-search-result-link:hover,
.settings-global-search-result-link:focus-visible {
  background: color-mix(in srgb, var(--accent) 12%, transparent);
  outline: none;
}
.settings-search-target-highlight {
  animation: settings-search-target-flash 2.2s ease;
}
@keyframes settings-search-target-flash {
  0%, 100% { box-shadow: none; }
  15%, 45% { box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 35%, transparent); }
}
.settings-global-search-input {
  width: 100%;
  padding: 0.62rem 0.85rem;
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: 999px;
  font-size: 0.92rem;
  background: var(--surface);
  color: var(--text);
  box-shadow: 0 8px 24px rgba(0, 24, 40, 0.06);
}
.settings-global-search-input:focus {
  outline: none;
  border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 18%, transparent);
}
.settings-global-search-empty {
  margin: 0.45rem 0 0;
  font-size: 0.82rem;
  color: var(--muted);
}
.settings-global-search-hint {
  margin: 0.2rem 0 0;
  font-size: 0.72rem;
  color: var(--muted);
}
.settings-global-search-hint kbd {
  display: inline-block;
  padding: 0.05rem 0.35rem;
  border: 1px solid var(--border);
  border-radius: 0.25rem;
  background: var(--surface-inset);
  font-size: 0.7rem;
  font-family: inherit;
  line-height: 1.3;
}
.settings-global-search-more {
  margin: 0;
  padding: 0.45rem 0.7rem;
  font-size: 0.78rem;
  color: var(--muted);
  text-align: center;
  border-top: 1px solid color-mix(in srgb, var(--border) 75%, transparent);
  background: color-mix(in srgb, var(--surface-inset) 55%, var(--surface));
}
.settings-sidebar a.is-hidden-by-search {
  display: none;
}
.settings-tf-defaults-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.65rem;
}
.settings-tf-defaults-row label {
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--primary);
}
.settings-tf-defaults-row select {
  min-width: 10rem;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
}
.settings-tf-defaults-help {
  margin-top: 0.55rem;
  margin-bottom: 0;
}
.settings-sidebar {
  padding: 0.65rem 0.5rem;
  min-width: 0;
  align-self: start;
  position: sticky;
  top: 4.25rem;
}
.settings-content { min-width: 0; width: 100%; }
.settings-content > .card { min-width: 0; overflow: visible; }
.settings-content > .card > h3:first-child {
  font-size: 1.02rem;
  padding-bottom: 0.7rem;
  margin-bottom: 1rem;
  border-bottom: 1px solid var(--border);
}
.settings-page-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(240px, 30rem) minmax(0, 1fr);
  align-items: end;
  gap: 0 0.85rem;
  margin: 0 0 0.65rem;
  padding: 0 0.15rem 0.5rem;
  border-bottom: 1px solid var(--border);
}
.settings-page-title {
  grid-column: 3;
  text-align: right;
  align-self: end;
  padding-bottom: 0.1rem;
}
.settings-page-title h1 {
  margin: 0;
  font-size: 1.28rem;
  color: var(--primary);
  letter-spacing: -0.02em;
}
.settings-page-head .settings-global-search {
  grid-column: 2;
  width: 100%;
  max-width: none;
}
@media (max-width: 820px) {
  .settings-page-head {
    grid-template-columns: 1fr;
    gap: 0.35rem;
  }
  .settings-page-head .settings-global-search,
  .settings-page-title {
    grid-column: 1;
    text-align: left;
  }
}
.settings-kicker {
  margin: 0 0 0.2rem;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
}
.settings-page-head h2 {
  margin: 0;
  font-size: 1.28rem;
  color: var(--primary);
  letter-spacing: -0.02em;
}
.settings-lead {
  margin: 0.4rem 0 0;
  color: var(--muted);
  font-size: 0.9rem;
  max-width: 46rem;
  line-height: 1.45;
}
.settings-sidebar a {
  display: block;
  padding: 0.48rem 0.7rem;
  border-radius: 7px;
  color: var(--text);
  margin-bottom: 0.12rem;
  border: 1px solid transparent;
  font-size: 0.86rem;
  line-height: 1.3;
}
.settings-sidebar a:hover {
  background: var(--hover-bg);
  color: var(--primary);
}
.settings-sidebar a.active {
  background: var(--primary);
  color: var(--on-primary);
  border-color: transparent;
  font-weight: 600;
}
.settings-sidebar a.active:hover { color: var(--on-primary); }
.settings-intro-card { background: var(--surface-muted); border: 1px solid var(--border); }
.settings-intro-card h3 { margin-bottom: 0.35rem; }
.settings-intro-card p { margin: 0 0 0.6rem; color: var(--muted); }
.settings-intro-tags { display: flex; flex-wrap: wrap; gap: 0.45rem; margin-top: 0.7rem; }
.settings-tag {
  display: inline-flex;
  align-items: center;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  background: var(--surface-inset);
  color: var(--heading);
  border: 1px solid var(--border);
}
.settings-tag-warn { background: var(--status-in-progress-bg); color: var(--status-in-progress); }
.settings-appearance-preview {
  margin: 0 0 1rem;
  padding: 0.75rem;
  border: 1px dashed var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
}
.settings-appearance-section + .settings-appearance-section {
  margin-top: 0.85rem;
}
.settings-appearance-colors {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem 1rem;
  align-items: end;
  margin-top: 0.75rem;
}
.settings-appearance-colors .settings-email-field {
  margin-top: 0;
  display: grid;
  grid-template-rows: auto auto;
  gap: 0.25rem;
}
.settings-appearance-colors .settings-email-field label {
  margin-bottom: 0;
  min-height: 2.4rem;
  display: flex;
  align-items: flex-end;
}
.settings-appearance-colors .input-color-picker {
  width: 3.25rem;
  height: 2.35rem;
  justify-self: start;
}
.settings-appearance-section .settings-logo-field {
  margin: 0;
}
.settings-smtp-test-panel {
  margin-top: 1rem;
}
.email-flow-vars--spaced {
  margin-top: 0.45rem;
}
@media (max-width: 640px) {
  .settings-appearance-colors {
    grid-template-columns: 1fr;
  }
}
.settings-preview-shell { border: 1px solid var(--border); border-radius: 10px; overflow: hidden; }
.settings-preview-topbar {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.5rem 0.65rem;
  background: linear-gradient(90deg, var(--primary), var(--primary-light));
  color: #fff;
  font-size: 0.8rem;
}
.settings-preview-dot {
  width: 0.5rem;
  height: 0.5rem;
  border-radius: 999px;
  background: var(--accent);
  box-shadow: 0 0 0 2px rgba(255,255,255,0.35);
}
.settings-preview-card { padding: 0.65rem; display: flex; gap: 0.45rem; flex-wrap: wrap; align-items: center; }
.settings-preview-title { font-size: 0.8rem; color: var(--muted); margin-right: 0.25rem; }
.settings-row-form { display: contents; }
.settings-table { width: 100%; margin: 0.75rem 0; }
.settings-table th { text-align: left; font-size: 0.85rem; color: var(--text); }
.settings-table td { vertical-align: middle; padding: 0.4rem 0.5rem; }
.settings-input { width: 100%; min-width: 8rem; }
.settings-input-narrow { width: 4rem; }
.inline-add-form {
  display: flex; flex-wrap: wrap; gap: 0.5rem; align-items: center;
  margin-top: 0.75rem; padding-top: 0.75rem; border-top: 1px solid var(--border);
}
.status-add-form input[type="text"] { min-width: 10rem; }
.btn-sm { padding: 0.2rem 0.5rem; font-size: 0.8rem; }
.form-inline { display: flex; gap: 0.5rem; align-items: center; }
.smtp-config-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem 1rem;
}
.smtp-col-span-2 { grid-column: 1 / -1; }
.smtp-checkline {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.9rem;
  margin-bottom: 0;
  cursor: pointer;
}
.smtp-config-grid .form-group > label.smtp-checkline,
.smtp-security-row label.smtp-checkline,
.email-flow-panel .form-group > label.smtp-checkline {
  display: inline-flex;
}
.smtp-security-row {
  display: flex;
  gap: 1rem;
  flex-wrap: wrap;
  padding: 0.45rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  color: var(--text);
}
.attachment-list { list-style: none; padding: 0; margin: 0; }
.attachment-list li { padding: 0.35rem 0; border-bottom: 1px solid var(--border); }
.attachment-list--compact {
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--border));
  border-radius: var(--radius);
  background: var(--surface-muted);
  padding: 0.15rem 0.65rem;
}
.attachment-list-row {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  flex-wrap: wrap;
  padding: 0.4rem 0;
}
.attachment-list-row:last-child {
  border-bottom: 0;
}
.attachment-list-link {
  flex: 1 1 12rem;
  min-width: 0;
  display: inline-flex;
  align-items: baseline;
  gap: 0.35rem;
  color: var(--primary);
  text-decoration: none;
  font-size: 0.88rem;
}
.attachment-list-link:hover {
  text-decoration: underline;
}
.attachment-list-name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.attachment-list-size {
  color: var(--muted);
  font-size: 0.78rem;
  flex-shrink: 0;
}
.ticket-attachment-index {
  margin: 1rem 0 0.85rem;
}
.ticket-attachment-index-title {
  margin: 0 0 0.35rem;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.ticket-chat-item.is-attachment .ticket-chat-bubble {
  padding-top: 0.55rem;
  padding-bottom: 0.55rem;
}
.ticket-chat-item.is-attachment {
  scroll-margin-top: 4.5rem;
}
.ticket-chat-file-attachment {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
}
.ticket-chat-file-link {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
  padding: 0.45rem 0.65rem;
  border-radius: calc(var(--radius) - 2px);
  border: 1px solid color-mix(in srgb, var(--primary) 14%, var(--border));
  background: color-mix(in srgb, var(--surface) 88%, var(--surface-muted));
  color: var(--text);
  text-decoration: none;
  font-size: 0.88rem;
}
.ticket-chat-file-link:hover {
  border-color: color-mix(in srgb, var(--accent) 35%, var(--border));
}
.ticket-chat-file-icon {
  flex-shrink: 0;
  font-size: 1rem;
  line-height: 1;
}
.ticket-chat-file-name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  max-width: 16rem;
  font-weight: 600;
}
.ticket-chat-file-size {
  color: var(--muted);
  font-size: 0.78rem;
  flex-shrink: 0;
}
.ticket-chat-file-action {
  color: var(--accent);
  font-size: 0.78rem;
  font-weight: 600;
  flex-shrink: 0;
}
.ticket-chat-file-download {
  font-size: 0.78rem;
  color: var(--primary);
  text-decoration: none;
}
.ticket-chat-file-download:hover {
  text-decoration: underline;
}
.attachment-gallery { display: flex; flex-direction: column; gap: 1rem; margin-bottom: 1rem; }
.attachment-item { border: 1px solid var(--border); border-radius: var(--radius); padding: 0.75rem; background: var(--surface-muted); }
.attachment-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 0.5rem; margin-bottom: 0.5rem; font-size: 0.9rem; }
.attachment-size { color: var(--muted); font-size: 0.8rem; }
.attachment-preview-img { max-width: 100%; max-height: 320px; border-radius: var(--radius); border: 1px solid var(--border); display: block; }
.attachment-preview-pdf { width: 100%; height: 420px; border: 1px solid var(--border); border-radius: var(--radius); background: #fff; }
.attachment-preview-link { display: block; }
@media (max-width: 768px) {
  .settings-layout { grid-template-columns: 1fr; }
  .settings-sidebar { position: static; }
  .grid-2 { grid-template-columns: 1fr; }
  .smtp-config-grid { grid-template-columns: 1fr; }
  .smtp-col-span-2 { grid-column: 1; }

  .nav-toggle { display: block; grid-column: 3; justify-self: end; }
  .topbar {
    grid-template-columns: 1fr auto;
    grid-template-rows: auto auto;
  }
  .topbar-left { grid-column: 1; }
  .topbar-center {
    grid-column: 1 / -1;
    grid-row: 2;
    justify-self: stretch;
    padding-top: 0.35rem;
  }
  .topbar-center .portal-switcher-custom { width: 100%; }
  .topbar-center .portal-switcher-btn { width: 100%; }
  .topbar-right {
    grid-column: 1 / -1;
    grid-row: 3;
    display: none;
    width: 100%;
    flex-direction: column;
    align-items: stretch;
    padding-top: 0.5rem;
    border-top: 1px solid rgba(255,255,255,0.15);
    justify-self: stretch;
  }
  .topbar-right.is-open { display: flex; }
  .topbar-nav { flex-direction: column; align-items: stretch; }
  .topbar-nav a { padding: 0.6rem 0.75rem; }
  .user-menu { flex-wrap: wrap; justify-content: flex-end; align-self: flex-end; }
  .portal-switcher-custom { width: 100%; }
  .portal-switcher-btn { width: 100%; }
  .portal-banner { flex-direction: column; }
}

.toolbar { display: flex; gap: 0.5rem; flex-wrap: wrap; align-items: center; margin-bottom: 1rem; }
.toolbar input[type=search] { flex: 1; min-width: 200px; padding: 0.5rem; border: 1px solid var(--border); border-radius: var(--radius); }

.admin-matrix { overflow-x: auto; }
.admin-matrix select { min-width: 110px; }

.users-count { color: var(--muted); font-size: 0.9rem; margin-right: auto; margin-left: 1rem; }
.users-help { color: var(--muted); font-size: 0.88rem; margin: 0 0 1rem; line-height: 1.5; }
.users-search { margin-bottom: 1rem; padding: 1rem; }
.users-search-row { display: flex; gap: 0.75rem; align-items: flex-end; flex-wrap: wrap; }
.field-error { color: var(--danger); font-size: 0.85rem; }

.users-matrix-wrap { padding: 0; overflow: auto; max-height: 70vh; }
.users-matrix { margin: 0; font-size: 0.85rem; }
.users-matrix th, .users-matrix td { padding: 0.4rem 0.35rem; vertical-align: middle; }
.users-matrix thead th { position: sticky; top: 0; background: var(--surface-inset); z-index: 2; }
.users-matrix .sticky-col { position: sticky; left: 0; background: var(--surface); z-index: 1; box-shadow: 2px 0 4px rgba(0,0,0,0.04); }
.users-matrix thead .sticky-col { z-index: 3; background: var(--surface-inset); }
.users-matrix .user-col { min-width: 200px; max-width: 260px; }
.users-matrix .portal-head { text-align: center; border-left: 2px solid var(--border); font-size: 0.8rem; }
.portal-head-name { display: block; font-weight: normal; color: var(--muted); font-size: 0.7rem; }
.users-matrix .sub-col { text-align: center; font-size: 0.7rem; color: var(--muted); width: 2rem; }
.users-matrix .sub-col.portal-start,
.users-matrix td.portal-start { border-left: 2px solid var(--border); }
.users-matrix .flag-col { width: 2rem; text-align: center; }
.users-matrix .check-cell { text-align: center; width: 2rem; }
.users-matrix .check-cell input { cursor: pointer; width: 1rem; height: 1rem; }
.users-matrix .check-cell.ro { color: #ccc; font-size: 0.75rem; }
.users-matrix .check-cell .mark { color: var(--primary); font-weight: 700; }
.users-matrix .check-cell .mark.block { color: var(--danger); }
.user-name-cell { display: block; font-size: 0.75rem; color: var(--muted); }
.users-matrix tbody tr:hover { background: #f8fbfd; }
.users-matrix-actions { margin-top: 1rem; }
.pagination { display: flex; align-items: center; gap: 1rem; margin-top: 1rem; justify-content: center; }

.not-found-card p { margin-top: 0; }
.not-found-actions { display: flex; flex-wrap: wrap; gap: 0.65rem; }

.dashboard-section { margin-bottom: 1.75rem; }
.ticket-card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(17.5rem, 1fr));
  gap: 1rem;
}
.ticket-card {
  display: block;
  background: var(--surface);
  border-radius: var(--radius-lg);
  padding: 1rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
  text-decoration: none;
  color: inherit;
  transition: translate var(--transition-fast), box-shadow var(--transition-mid), border-color var(--transition-mid), scale var(--transition-mid);
  min-height: 170px;
  min-width: 0;
}
.ticket-card:hover {
  translate: 0 -2px;
  scale: 1.008;
  box-shadow: var(--shadow-lift);
  border-color: color-mix(in srgb, var(--accent) 45%, var(--border));
  color: inherit;
}
.ticket-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.5rem;
  margin-bottom: 0.5rem;
}
.ticket-card-number { font-weight: 700; font-size: 0.85rem; color: var(--heading); }
.ticket-card-title { font-weight: 600; font-size: 0.95rem; margin-bottom: 0.5rem; line-height: 1.35; }
.ticket-card-requester {
  margin: 0 0 0.55rem;
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  align-items: flex-start;
  font-size: 0.8rem;
  min-width: 0;
}
.ticket-card-requester-label { color: var(--muted); font-weight: 600; flex-shrink: 0; }
.ticket-card-requester-value {
  color: var(--text);
  font-weight: 500;
  min-width: 0;
  overflow-wrap: anywhere;
  word-break: break-word;
}
.ticket-card-meta { display: flex; flex-wrap: wrap; gap: 0.5rem; font-size: 0.8rem; color: var(--muted); min-width: 0; }
.ticket-card-footer {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  margin-top: 0.65rem;
  padding-top: 0.55rem;
  border-top: 1px solid color-mix(in srgb, var(--border) 70%, transparent);
  font-size: 0.78rem;
  color: var(--muted);
}
.ticket-card-created { font-variant-numeric: tabular-nums; }
.ticket-card-source {
  font-weight: 600;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  background: color-mix(in srgb, var(--heading) 14%, var(--surface));
  color: var(--heading);
}
.ticket-card-source-email { background: color-mix(in srgb, var(--accent) 16%, var(--surface)); color: var(--accent-heading); }
.ticket-card-source-teams { background: rgba(98, 100, 167, 0.18); color: #b4b6e0; }
.ticket-card-assignee {
  color: var(--heading);
  font-weight: 500;
  min-width: 0;
  overflow-wrap: anywhere;
  word-break: break-word;
}
.ticket-card-unassigned { color: #c0392b; font-style: italic; }
.ticket-card-collaborators {
  font-size: 0.78rem;
  color: var(--muted);
  margin: 0.15rem 0 0.35rem;
  overflow-wrap: anywhere;
}
.ticket-card-tinted { background: var(--ticket-tint, #fafbfc); border-color: color-mix(in srgb, var(--ticket-tint, #ccc) 60%, var(--border)); }
.ticket-card-colored {
  background: var(--status-bg, var(--surface));
  border-color: color-mix(in srgb, var(--status-fg, var(--border)) 24%, var(--border));
}
.ticket-card-colored.ticket-from-request {
  box-shadow: inset 5px 0 0 var(--accent, #00A651);
  background-image: linear-gradient(
    100deg,
    color-mix(in srgb, var(--accent, #00A651) 20%, transparent) 0,
    transparent 2.8rem
  );
}
.ticket-from-request-mark {
  display: inline-flex;
  align-items: center;
  padding: 0.05rem 0.4rem;
  border-radius: 999px;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--accent-heading, #00A651);
  background: color-mix(in srgb, var(--accent, #00A651) 14%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--accent, #00A651) 35%, transparent);
}
.ticket-origin-link {
  font-size: 0.82rem;
  font-weight: 650;
}
.ticket-detail-header.ticket-from-request {
  border: 1px solid color-mix(in srgb, var(--accent, #00A651) 40%, var(--border));
  border-left: 5px solid var(--accent, #00A651);
  border-radius: var(--radius);
  padding: 0.85rem 1rem;
  background-image: linear-gradient(
    100deg,
    color-mix(in srgb, var(--accent, #00A651) 12%, var(--surface)) 0,
    var(--surface) 18rem
  );
}
.badge-status-custom {
  background: color-mix(in srgb, var(--status-fg) 14%, var(--status-bg));
  color: var(--status-fg);
  border: 1px solid color-mix(in srgb, var(--status-fg) 28%, transparent);
}
.badge-status-prominent {
  font-weight: 700;
  font-size: 0.78rem;
}
.ticket-card-meta .badge { font-weight: 700; }
.ticket-card-category {
  background: color-mix(in srgb, var(--text) 8%, var(--surface));
  color: var(--text);
  border: 1px solid var(--border);
}
.settings-status-preview {
  display: inline-block;
  padding: 0.2rem 0.35rem;
  border-radius: 8px;
  background: var(--status-bg);
}
.settings-color-input {
  width: 2.4rem;
  height: 2rem;
  padding: 2px;
  border: 1px solid var(--border);
  border-radius: 6px;
  cursor: pointer;
  background: var(--surface);
  overflow: hidden;
}
.settings-color-input::-webkit-color-swatch-wrapper { padding: 0; }
.settings-color-input::-webkit-color-swatch {
  border: none;
  border-radius: 4px;
}
.settings-color-input::-moz-color-swatch {
  border: none;
  border-radius: 4px;
}
.settings-row-actions { display: flex; gap: 0.25rem; flex-wrap: wrap; }
.settings-status-table .settings-input { min-width: 6rem; }
.settings-section-head-row { display: flex; justify-content: space-between; align-items: flex-start; gap: 1rem; flex-wrap: wrap; }
.settings-section-head-actions { display: flex; align-items: center; gap: 0.75rem; }
.settings-section-desc { margin: 0.35rem 0 0; font-size: 0.88rem; color: var(--muted); max-width: 42rem; }
.settings-section-head h3 { margin-bottom: 0; }

/* —— Settings UI kit (Configuración) ——
   Patrón compartido para nuevas secciones. Ver .cursor/rules/settings-ui.mdc */
.settings-section-stack {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}
.settings-section-status-row {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
  margin: 0 0 0.85rem;
}
.settings-section-stack > .btn,
.settings-section-stack + .btn,
.settings-maintenance-actions {
  margin-top: 0.75rem;
}
.settings-maintenance-section .settings-email-panel textarea {
  background: var(--surface-muted);
}
.group-create-form { flex-wrap: wrap; }
.group-delete-cell { min-width: 5.5rem; }
.btn-danger-text { color: var(--danger); }
.users-matrix .groups-col { min-width: 140px; max-width: 200px; vertical-align: top; }
.user-groups-checks { display: flex; flex-direction: column; gap: 0.2rem; font-size: 0.75rem; }
.user-group-label { display: flex; align-items: center; gap: 0.25rem; cursor: pointer; }
.user-group-label input { width: 0.85rem; height: 0.85rem; }
.perm-badge {
  display: inline-block; font-size: 0.55rem; font-weight: 700; line-height: 1;
  padding: 0.1rem 0.2rem; border-radius: 3px; vertical-align: super; margin-left: 0.1rem;
}
.perm-badge-group { background: #e8f4fd; color: #1565a8; }
.perm-badge-manual { background: #fff3cd; color: #856404; }
.settings-dual-grid {
  display: grid;
  grid-template-columns: minmax(260px, 320px) 1fr;
  gap: 1rem;
}

/* IAM master-detail (Grupos / Usuarios) */
.settings-content-iam { min-height: 0; overflow: visible; }
.settings-iam-layout {
  width: 100%;
  min-width: 980px;
  min-height: calc(100vh - 11rem);
  max-height: calc(100vh - 8rem);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow);
}
.settings-iam-list-col {
  display: flex;
  flex-direction: column;
  width: 340px;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
}
.settings-iam-list-head {
  padding: 1rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  flex-shrink: 0;
}
.settings-iam-list-title {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.65rem;
}
.settings-iam-list-title h3 { margin: 0; font-size: 1rem; }
.settings-iam-list-title .users-count { margin: 0; font-size: 0.78rem; }
.settings-iam-search {
  display: flex;
  gap: 0.35rem;
  flex-wrap: wrap;
  align-items: center;
}
.settings-iam-search input[type="search"],
.settings-iam-search input[type="email"] {
  flex: 1;
  min-width: 8rem;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.85rem;
}
.settings-iam-filter {
  min-width: 7rem;
  max-width: 10rem;
  padding: 0.4rem 0.45rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.8rem;
}
.settings-iam-create { margin-top: 0.65rem; }
.settings-iam-create summary {
  list-style: none;
  cursor: pointer;
  display: inline-block;
}
.settings-iam-create summary::-webkit-details-marker { display: none; }
.settings-iam-create-form {
  margin-top: 0.65rem;
  padding-top: 0.65rem;
  border-top: 1px dashed var(--border);
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}
.settings-iam-create-form input[type="text"],
.settings-iam-create-form input[type="email"],
.settings-iam-create-form input[type="password"],
.settings-iam-create-form select {
  width: 100%;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.85rem;
}
.settings-iam-list-body {
  flex: 1;
  overflow-y: auto;
  padding: 0.65rem;
  min-height: 0;
}
.settings-iam-detail-col {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  background: var(--surface-inset);
}
/* Configuración: 1200px en todos los apartados (Panel/Tickets siguen en 1100px) */
.container:has(.settings-layout) { max-width: none; }
.settings-content > .groups-2col,
.settings-content > .groups-3col,
.settings-content > .users-3col,
.settings-content > .users-2col,
.settings-content > .email-flows-2col,
.settings-content > .service-forms-2col {
  min-width: 0;
  max-width: 100%;
}
/* Grupos: 2 columnas (lista+info | miembros+permisos) */
.groups-2col {
  display: grid;
  grid-template-columns: minmax(320px, 390px) minmax(0, 1fr);
  gap: 0;
  align-items: stretch;
  min-height: calc(100vh - 11rem);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow);
}
/* Grupos: 3 columnas (lista | ficha | miembros+permisos) */
.groups-3col {
  display: grid;
  grid-template-columns: minmax(260px, 21rem) minmax(240px, 25rem) minmax(0, 1fr);
  gap: 0;
  align-items: stretch;
  min-height: calc(100vh - 11rem);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: visible;
  background: var(--surface);
  box-shadow: var(--shadow);
}
.groups-col-profile {
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface);
  overflow: hidden;
}
.groups-col-profile-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 1;
  min-height: 12rem;
  padding: 1.25rem;
  color: var(--muted);
  text-align: center;
  font-size: 0.9rem;
}
.groups-3col .groups-col-list {
  min-height: 0;
}
.groups-3col .groups-col-list-body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.groups-3col .entity-list-iam.iam-list-compact {
  flex: 1;
  min-height: 3rem;
  max-height: none;
  overflow-y: auto;
}
.groups-3col .groups-col-info {
  border-top: 0;
  flex: 1;
  min-height: 0;
  max-height: none;
  padding: 1rem;
  overflow-y: auto;
}
.groups-3col .groups-col-manage {
  overflow: visible;
  min-height: 0;
  overflow-y: auto;
}
.groups-form-perms-disclosure {
  margin: 0;
  padding: 0;
  border: 1px solid color-mix(in srgb, var(--primary) 14%, var(--border));
  border-radius: var(--radius);
  background: var(--surface);
  overflow: visible;
}
.groups-form-perms-disclosure.settings-detail-permissions {
  padding: 0;
}
.groups-form-perms-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.65rem;
  padding: 0.85rem 1rem;
  cursor: pointer;
  list-style: none;
  user-select: none;
}
.groups-form-perms-summary::-webkit-details-marker {
  display: none;
}
.groups-form-perms-summary-text {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  min-width: 0;
}
.groups-form-perms-title {
  font-weight: 600;
  color: var(--heading);
  font-size: 0.92rem;
}
.groups-form-perms-chevron {
  flex-shrink: 0;
  width: 0.55rem;
  height: 0.55rem;
  border-right: 2px solid var(--muted);
  border-bottom: 2px solid var(--muted);
  transform: rotate(45deg);
  transition: transform 0.15s ease;
}
.groups-form-perms-disclosure[open] .groups-form-perms-chevron {
  transform: rotate(-135deg);
  margin-top: 0.2rem;
}
.groups-form-perms-body {
  padding: 0 1rem 1rem;
  border-top: 1px solid color-mix(in srgb, var(--border) 82%, transparent);
}
.groups-form-perm-rows {
  max-height: min(16rem, 40vh);
  overflow-y: auto;
}
.groups-col-list {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
  overflow: hidden;
}
.groups-col-head {
  padding: 1rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  flex-shrink: 0;
}
.groups-col-list-body {
  flex-shrink: 0;
  padding: 0.65rem;
}
.groups-col-info {
  padding: 0 1rem 1rem;
  flex-shrink: 0;
  border-top: 1px solid var(--border);
  background: var(--surface);
  overflow-y: auto;
  max-height: calc(100vh - 22rem);
}
.users-col-info {
  padding: 0 0.85rem 0.85rem;
  flex-shrink: 0;
  border-top: 1px solid var(--border);
  background: var(--surface);
  overflow-y: auto;
  max-height: calc(100vh - 26rem);
}
.users-col-info .card {
  margin-bottom: 0;
  padding: 0.85rem;
}
.users-general-form h4 {
  margin: 0 0 0.55rem;
  color: var(--primary);
  font-size: 0.95rem;
}
.users-password-form {
  margin-top: 0.65rem;
  padding-top: 0.65rem;
  border-top: 1px dashed var(--border);
}
.users-general-form .form-group {
  margin-bottom: 0.55rem;
}
.users-password-label {
  margin: 0 0 0.45rem;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
}
.entity-list-iam.iam-list-compact {
  max-height: 13.5rem;
  min-height: 2.5rem;
  overflow-y: auto;
  flex: none;
  margin: 0;
}
.entity-list-iam.iam-list-compact .entity-list-item a {
  padding: 0.5rem 0.65rem;
}
.entity-list-iam .entity-list-item.is-subdepartment {
  padding-left: 1.35rem;
}
.entity-list-main {
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  min-width: 0;
}
.entity-list-main .entity-title {
  line-height: 1.25;
}
.entity-list-main .entity-badge-inactive {
  align-self: flex-start;
  margin-top: 0.15rem;
}
.entity-list-iam.iam-list-compact-users {
  max-height: 16.5rem;
}
.entity-badge-inactive {
  display: inline-block;
  margin-left: 0.35rem;
  padding: 0.05rem 0.35rem;
  font-size: 0.65rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.02em;
  color: #8b4513;
  background: #fdebd0;
  border-radius: 3px;
  vertical-align: middle;
}
.users-inactive-banner {
  margin: 0 0 0.75rem;
  padding: 0.45rem 0.65rem;
  font-size: 0.82rem;
  color: #8b4513;
  background: #fdebd0;
  border-radius: var(--radius-sm);
}
.users-inactive-banner-detail {
  margin: 0 0 0.85rem;
}
.users-account-readonly .users-account-dl {
  margin: 0;
  display: grid;
  gap: 0.65rem;
}
.users-account-readonly .users-account-dl dt {
  margin: 0;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
}
.users-account-readonly .users-account-dl dd {
  margin: 0.15rem 0 0;
  font-size: 0.92rem;
  color: var(--text);
}
.users-account-dl {
  margin: 0 0 0.85rem;
}
.groups-general-form .users-account-dl {
  margin-bottom: 1rem;
}
.member-row-name {
  font-size: 0.88rem;
  font-weight: 500;
}
.member-row.is-inactive .member-row-name {
  opacity: 0.78;
}
.users-active-toggle {
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
}
.users-delete-form {
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
}
.users-delete-btn {
  color: #b42318;
  border-color: #f5c2c0;
}
.users-delete-btn:hover {
  background: #fdecea;
  color: #912018;
}
.member-row-link {
  flex: 1;
  min-width: 0;
  color: inherit;
  text-decoration: none;
}
.member-row:has(.member-row-link) {
  gap: 0.5rem;
}
.groups-col-list-body .pagination.compact,
.users-col-list-body .pagination.compact {
  flex-shrink: 0;
  margin-top: 0.5rem;
}
.groups-col-manage {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  padding: 1rem;
  background: var(--surface-inset);
  min-width: 0;
}
.groups-col-info .card,
.groups-col-manage .card {
  margin-bottom: 0;
  padding: 1rem;
}
.groups-general-form h4,
.groups-members h4,
.groups-permissions h4 { margin: 0 0 0.75rem; color: var(--heading); }
.groups-col-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 12rem;
  color: var(--muted);
  text-align: center;
  padding: 1.5rem;
}
.groups-col-manage .member-rows {
  max-height: calc((2.85rem * 5) + (0.35rem * 4));
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}
/* Usuarios: 2 columnas (lista | grupos+permisos) */
.users-2col {
  display: grid;
  grid-template-columns: minmax(320px, 390px) minmax(0, 1fr);
  gap: 0;
  align-items: start;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: visible;
  background: var(--surface);
  box-shadow: var(--shadow);
}
/* Usuarios: 3 columnas (lista | ficha | grupos+permisos) */
.users-3col {
  display: grid;
  grid-template-columns: minmax(260px, 21rem) minmax(240px, 25rem) minmax(0, 1fr);
  gap: 0;
  align-items: stretch;
  min-height: calc(100vh - 11rem);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: visible;
  background: var(--surface);
  box-shadow: var(--shadow);
}
.users-col-profile {
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface);
  overflow: hidden;
}
.users-col-profile-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 1;
  min-height: 12rem;
  padding: 1.25rem;
  color: var(--muted);
  text-align: center;
  font-size: 0.9rem;
}
.users-3col .users-col-list {
  min-height: 0;
}
.users-3col .users-col-list-body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.users-3col .entity-list-iam.iam-list-compact-users {
  flex: 1;
  min-height: 3rem;
  max-height: none;
  overflow-y: auto;
}
.users-3col .users-col-info {
  border-top: 0;
  flex: 1;
  min-height: 0;
  max-height: none;
  padding: 0.85rem;
  overflow-y: auto;
}
.users-3col .users-col-manage {
  overflow: visible;
  min-height: 0;
  overflow-y: auto;
}
.email-flows-2col {
  display: grid;
  grid-template-columns: minmax(300px, 360px) minmax(0, 1fr);
  gap: 0;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow);
  min-height: calc(100vh - 11rem);
}
.email-flows-col-list {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
}
.email-flows-col-head {
  padding: 1rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface-muted);
}
.email-flows-col-head h3 { margin: 0 0 0.35rem; }
.email-flows-col-head .users-help,
.email-flows-col-head .settings-section-desc { margin-bottom: 0.85rem; }
.email-flows-col-head .settings-segmented-tabs { margin-bottom: 1rem; }
.email-flow-toolbar {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}
.email-flow-toolbar .settings-tf-portal-bar {
  width: 100%;
}
.email-flow-toolbar .settings-tf-portal-bar select {
  flex: 1;
  min-width: 0;
}
.email-flows-list-body {
  padding: 0.65rem;
  overflow-y: auto;
}
.email-flows-col-detail {
  display: flex;
  flex-direction: column;
  min-height: 0;
  padding: 0;
  background: var(--surface-inset);
  overflow-y: auto;
}
.email-flow-detail-head {
  padding: 1rem 1.25rem 0.85rem;
  background: var(--surface-muted);
  border-bottom: 1px solid var(--border);
}
.email-flow-detail-head h3 { margin: 0 0 0.35rem; }
.email-flow-vars {
  font-size: 0.85rem;
  color: var(--muted);
  margin: 0;
}
.email-flow-cheatsheet {
  margin: 0.75rem;
  padding: 0.65rem 0.75rem;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  box-shadow: none;
  margin-bottom: 0.75rem;
}
.email-flow-cheatsheet code {
  font-size: 0.78rem;
}
.email-flow-detail-stack {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  padding: 1rem 1.25rem 1.25rem;
  flex: 1;
  min-height: 0;
}
.email-flow-panel {
  margin: 0;
  padding: 0.95rem 1.1rem;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: none;
}
.email-flow-panel h4 { margin: 0 0 0.75rem; }
.email-flow-preview-form,
.email-flow-test-form {
  margin-bottom: 0.65rem;
  gap: 0.6rem;
}
.email-flow-test-form { margin-top: 0.75rem; margin-bottom: 0; }
.service-forms-2col {
  display: grid;
  grid-template-columns: minmax(280px, 340px) minmax(0, 1fr);
  gap: 0;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow);
  height: calc(100dvh - 9.5rem);
  max-height: calc(100dvh - 9.5rem);
  min-height: 0;
}
.service-forms-col-list {
  display: flex;
  flex-direction: column;
  min-height: 0;
  max-height: 100%;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
  overflow: hidden;
}
.service-forms-col-head {
  padding: 0.85rem 1rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface-muted);
  flex-shrink: 0;
}
.service-forms-col-head .settings-tf-portal-bar {
  width: 100%;
}
.service-forms-col-head .settings-tf-portal-bar select {
  flex: 1;
  min-width: 0;
}
.service-forms-enable { margin-top: 0.65rem; }
.service-forms-enable .btn { width: 100%; }
.service-forms-list-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 0.65rem;
}
.service-forms-col-foot {
  flex-shrink: 0;
  padding: 0.85rem 1rem;
  border-top: 1px solid var(--border);
  background: var(--surface-muted);
}
.service-forms-col-detail {
  display: flex;
  flex-direction: column;
  min-height: 0;
  max-height: 100%;
  padding: 0;
  background: var(--surface-inset);
  overflow-y: auto;
  overscroll-behavior: contain;
}
.service-forms-detail-head {
  padding: 1rem 1.1rem 0.9rem;
  background: var(--surface-muted);
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}
.service-forms-detail-head h3 { margin: 0 0 0.35rem; }
.service-forms-detail-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  align-items: center;
  margin-top: 0.65rem;
}
.service-forms-copy {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  align-items: center;
}
.service-forms-tint-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.45rem 0.65rem;
  margin-top: 0.75rem;
}
.service-forms-tint-form label {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
}
.service-forms-detail-stack {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  padding: 1rem;
}
.service-forms-panel {
  margin: 0;
  box-shadow: none;
}
.service-forms-panel h4 { margin: 0 0 0.55rem; }
.service-forms-panel-fields {
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-left: 6px solid var(--primary);
}
.service-forms-panel-fields .broadcast-panel-kicker { color: var(--heading); }
.service-forms-panel-grants {
  background: color-mix(in srgb, var(--accent) 8%, var(--surface-inset));
  border: 1px solid color-mix(in srgb, var(--accent) 28%, var(--border));
  border-left: 6px solid var(--accent);
}
.service-forms-panel-grants .perm-row {
  background: var(--surface-muted);
}
.service-forms-panel-grants .broadcast-panel-kicker { color: var(--accent-heading); }
.email-preview-box {
  margin-top: 0.85rem;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  color: var(--text);
}
.email-preview-box p { margin: 0.2rem 0; }
.email-preview-body {
  margin-top: 0.55rem;
  white-space: pre-wrap;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.75rem;
}
.email-preview-body-html {
  white-space: normal;
  border-style: solid;
}
.email-preview-body-html p {
  margin: 0 0 0.45rem;
}
.email-preview-body-html p:last-child {
  margin-bottom: 0;
}
.email-preview-body-html ul {
  margin: 0.2rem 0 0.55rem 1.1rem;
  padding: 0;
}
.email-preview-body-html code {
  background: #eef4fa;
  border: 1px solid #d5e1ec;
  border-radius: 4px;
  padding: 0.05rem 0.25rem;
}
.users-col-list {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
  overflow: visible;
}
.users-col-head {
  padding: 1rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  flex-shrink: 0;
  overflow: visible;
}
.settings-iam-create,
.settings-iam-create-form {
  overflow: visible;
}
.users-col-list-body {
  flex-shrink: 0;
  padding: 0.65rem;
}
.users-col-manage {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  padding: 1rem;
  background: var(--surface-inset);
  min-width: 0;
}
.users-col-manage .card {
  margin-bottom: 0;
  padding: 1rem;
}
.users-detail-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
}
.users-detail-header h3 { margin: 0; font-size: 1.05rem; color: var(--heading); }
.users-groups h4,
.users-permissions h4 { margin: 0 0 0.75rem; color: var(--heading); }
.users-col-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 12rem;
  color: var(--muted);
  text-align: center;
  padding: 1.5rem;
}
.settings-iam-detail-panel {
  flex: 1;
  overflow-y: auto;
  padding: 1rem;
  min-height: 0;
}
.settings-iam-detail-empty {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  padding: 2rem;
  text-align: center;
}
.settings-detail-header-card {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
  padding: 0.85rem 1rem;
  background: var(--surface);
  border: 1px solid var(--border);
}
.settings-detail-header-card h3 { margin: 0; font-size: 1.05rem; }
.settings-detail-section {
  margin-bottom: 0.85rem;
  padding: 1rem;
  background: var(--surface);
  border: 1px solid var(--border);
}
.settings-detail-section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
}
.settings-detail-section-head h4 { margin: 0; color: var(--heading); }
.settings-detail-members { background: var(--surface); }
.settings-detail-permissions { background: var(--surface-muted); border-color: var(--border); }
.settings-detail-actions { background: color-mix(in srgb, var(--warning) 12%, var(--surface)); border-color: color-mix(in srgb, var(--warning) 35%, var(--border)); }
.settings-general-form .form-group { margin-bottom: 0.75rem; }
.settings-inline-actions {
  margin-top: 0.9rem;
  padding-top: 0.75rem;
  border-top: 1px dashed var(--border);
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
}
.settings-portals-section + .settings-portals-section { margin-top: 0.75rem; }
.settings-portals-catalog-duo {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0 1rem;
  align-items: start;
}
.settings-portals-catalog-col {
  min-width: 0;
}
.settings-portals-catalog-col + .settings-portals-catalog-col {
  padding-left: 1rem;
  border-left: 1px solid color-mix(in srgb, var(--border) 82%, transparent);
}
.settings-portals-catalog-col .settings-portals-sites-head {
  flex-direction: column;
  align-items: stretch;
}
.settings-portals-catalog-col .settings-portals-sites-head .settings-portals-site-create {
  align-self: flex-start;
}
.settings-portals-catalog-col .settings-portals-sites-panel {
  overflow-x: auto;
}
.settings-portals-site-create-grid--stack {
  grid-template-columns: 1fr;
}
.settings-portals-site-create-form select {
  width: 100%;
  font-size: 0.86rem;
  padding: 0.38rem 0.5rem;
  background: var(--surface);
  color: var(--text);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: var(--radius);
}
.settings-portals-site-create-form select:focus {
  outline: 2px solid var(--accent);
  border-color: var(--accent);
}
@media (max-width: 960px) {
  .settings-portals-catalog-duo {
    grid-template-columns: 1fr;
    gap: 1.25rem 0;
  }
  .settings-portals-catalog-col + .settings-portals-catalog-col {
    padding-left: 0;
    border-left: 0;
    padding-top: 1.25rem;
    border-top: 1px solid color-mix(in srgb, var(--border) 82%, transparent);
  }
}
.settings-portals-section .settings-section-desc {
  margin-bottom: 0.35rem;
  max-width: none;
  font-size: 0.82rem;
}
.settings-portals-create-form { margin-top: 0.25rem; }
.settings-portals-create-form .btn-primary { margin-top: 0.1rem; }
.settings-portals-sites-head {
  align-items: flex-start;
  gap: 0.75rem 1rem;
}
.settings-portals-sites-head .settings-portals-site-create {
  margin-top: 0;
  flex-shrink: 0;
}
.settings-portals-site-create-form {
  margin-top: 0.55rem;
  padding: 0.7rem 0.8rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
}
.settings-portals-site-create-grid {
  display: grid;
  grid-template-columns: minmax(10rem, 1.4fr) minmax(6rem, 0.8fr) minmax(4.5rem, 0.5fr);
  gap: 0.45rem 0.65rem;
  margin-bottom: 0.55rem;
}
.settings-portals-site-create-grid .form-group {
  margin-bottom: 0;
}
.settings-portals-site-create-grid label {
  display: block;
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  margin-bottom: 0.2rem;
}
.settings-portals-site-create-grid input {
  width: 100%;
  font-size: 0.86rem;
  padding: 0.38rem 0.5rem;
}
.settings-portals-sites-panel {
  margin-top: 0.45rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface-inset);
}
.settings-portals-table--sites tbody tr.is-inactive td {
  color: var(--muted);
}
.settings-portals-table--sites tbody tr + tr {
  border-top: 1px solid color-mix(in srgb, var(--border) 80%, transparent);
}
.settings-portals-table--sites td {
  padding: 0.45rem 0.65rem;
  vertical-align: middle;
}
.settings-portals-sites-name strong {
  color: var(--heading);
  font-weight: 600;
}
.settings-portals-sites-empty {
  margin: 0.35rem 0 0;
  padding: 0.65rem 0.8rem;
  border: 1px dashed var(--border);
  border-radius: var(--radius);
  background: color-mix(in srgb, var(--surface-inset) 70%, var(--surface));
}
.settings-portals-create-layout {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 0.65rem;
  margin-bottom: 0.55rem;
}
.settings-portals-create-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  padding: 0.7rem 0.8rem 0.75rem;
}
.settings-portals-create-panel--options {
  display: flex;
  flex-direction: column;
}
.settings-portals-create-panel-title {
  margin: 0 0 0.55rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.settings-portals-create-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.45rem 0.6rem;
  margin-bottom: 0;
}
.settings-portals-create-grid--kind {
  grid-template-columns: 1fr;
}
.settings-portals-create-grid .form-group { margin-bottom: 0; }
.settings-portals-create-grid .form-group label {
  display: block;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.2rem;
}
.settings-portals-create-grid input[type="text"],
.settings-portals-create-grid input[type="number"],
.settings-portals-create-grid select {
  width: 100%;
  font-size: 0.86rem;
  padding: 0.38rem 0.5rem;
  box-sizing: border-box;
}
.settings-portals-create-options {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}
.settings-portals-create-check {
  display: flex;
  align-items: flex-start;
  gap: 0.45rem;
  margin: 0;
  padding: 0.45rem 0.55rem;
  border: 1px solid color-mix(in srgb, var(--border) 85%, transparent);
  border-radius: calc(var(--radius) - 2px);
  background: color-mix(in srgb, var(--surface) 55%, transparent);
  font-size: 0.82rem;
  line-height: 1.35;
  color: var(--text);
  cursor: pointer;
}
.settings-portals-create-check input {
  margin-top: 0.15rem;
  flex-shrink: 0;
}
.settings-portals-create-actions {
  display: flex;
  justify-content: flex-end;
  padding-top: 0.15rem;
  border-top: 1px solid color-mix(in srgb, var(--border) 70%, transparent);
}
@media (max-width: 720px) {
  .settings-portals-site-create-grid {
    grid-template-columns: 1fr;
  }
  .settings-portals-create-grid {
    grid-template-columns: 1fr;
  }
}
.settings-portals-table-wrap {
  overflow-x: auto;
  margin-top: 0.35rem;
}
.settings-portals-list-panel {
  margin-top: 0.5rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface-inset);
  box-shadow: none;
}
.settings-portals-table {
  width: 100%;
  margin: 0;
  border-collapse: collapse;
  font-size: 0.84rem;
}
.settings-portals-table thead th {
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  white-space: nowrap;
}
.settings-portal-group + .settings-portal-group {
  border-top: 1px solid var(--border);
}
.settings-portal-group--child .settings-portal-row-main td {
  background: color-mix(in srgb, var(--primary) 3%, var(--surface));
}
.settings-portal-group.is-inactive .settings-portal-row-main td {
  color: var(--muted);
}
.settings-portals-table thead th:first-child,
.settings-portal-row-main td.settings-portals-name {
  padding-left: 1rem;
}
.settings-portals-name--child {
  padding-left: 1.85rem !important;
}
.settings-portal-row-main td {
  padding: 0.5rem 0.65rem;
  vertical-align: middle;
}
.settings-portals-code {
  white-space: nowrap;
}
.settings-portal-status-cell {
  width: 5.5rem;
  white-space: nowrap;
}
.settings-tag-status {
  white-space: nowrap;
  min-width: 4.75rem;
  justify-content: center;
}
.settings-portal-row-actions td {
  padding: 0;
  border-top: 1px dashed color-mix(in srgb, var(--border) 85%, transparent);
  background: color-mix(in srgb, var(--surface-muted) 65%, var(--surface));
}
.settings-portals-name strong {
  color: var(--heading);
  font-weight: 600;
}
.settings-portals-indent {
  color: var(--muted);
  margin-right: 0.2rem;
}
.settings-portals-table code {
  font-size: 0.8rem;
  background: color-mix(in srgb, var(--primary) 6%, var(--surface));
  padding: 0.1rem 0.3rem;
  border-radius: 4px;
}
.settings-portal-options-cell { min-width: 12rem; }
.settings-portal-options {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem 0.75rem;
}
.settings-portal-options-form {
  display: inline-flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem 0.55rem;
  margin: 0;
}
.settings-portals-check {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-size: 0.78rem;
  color: var(--text);
  white-space: nowrap;
}
.settings-portals-check-radio input { margin: 0; }
.settings-portals-hint {
  font-size: 0.78rem;
  color: var(--muted);
  cursor: help;
}
.settings-portal-actions-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: stretch;
  justify-content: center;
  gap: 0.5rem;
  width: 100%;
  padding: 0.45rem 0.65rem;
  box-sizing: border-box;
  text-align: center;
}
.settings-portal-actions-bar .settings-portal-action-form {
  flex: 1 1 calc(50% - 0.3rem);
  min-width: 0;
  max-width: calc(50% - 0.3rem);
  margin: 0;
}
.settings-portal-actions-bar .settings-portal-action-form:only-of-type {
  flex-basis: 100%;
  max-width: 100%;
}
.settings-portal-action-btn {
  display: block;
  width: 100%;
  text-align: center;
  box-sizing: border-box;
  border: 1px solid var(--border);
  font-weight: 600;
}
.settings-portal-action-btn--toggle {
  background: color-mix(in srgb, var(--primary) 9%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 28%, var(--border));
  color: var(--primary);
}
.settings-portal-action-btn--toggle:hover {
  background: color-mix(in srgb, var(--primary) 16%, var(--surface));
  color: var(--primary);
}
.settings-portals-site-create {
  margin-top: 0.35rem;
}
.settings-portals-sort-cell {
  width: 7.5rem;
  white-space: nowrap;
}
.settings-portals-sort-form {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  margin: 0;
}
.settings-portals-sort-input {
  width: 3.25rem;
  padding: 0.2rem 0.35rem;
  font-size: 0.82rem;
}
.settings-portal-action-btn--delete {
  background: color-mix(in srgb, var(--danger) 11%, var(--surface));
  border-color: color-mix(in srgb, var(--danger) 38%, var(--border));
  color: var(--danger);
}
.settings-portal-action-btn--delete:hover {
  background: color-mix(in srgb, var(--danger) 20%, var(--surface));
  color: var(--danger);
}
.settings-portal-actions-hint {
  margin: 0;
  font-size: 0.78rem;
  flex: 1 1 100%;
  text-align: center;
}

/* Ticket fields (settings) */
.settings-ticket-fields-toolbar {
  margin-bottom: 0.75rem;
}
.settings-ticket-fields-toolbar .settings-section-head-row {
  margin-bottom: 0;
}
.settings-ticket-fields-toolbar .settings-tf-portal-bar {
  margin-top: 0.75rem;
}
.settings-ticket-fields-section + .settings-ticket-fields-section {
  margin-top: 0.75rem;
}
.settings-ticket-fields-section .settings-section-head-row {
  margin-bottom: 0.5rem;
}
.settings-tf-portal-bar {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
  padding: 0.65rem 0.85rem;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.settings-tf-portal-bar label {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  margin: 0;
}
.settings-tf-portal-bar select {
  min-width: 12rem;
}
.settings-tf-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface-inset);
  box-shadow: none;
}
.settings-tf-panel--wide .settings-tf-table-wrap {
  overflow-x: auto;
}
.settings-tf-table {
  width: 100%;
  margin: 0;
  border-collapse: collapse;
  font-size: 0.84rem;
}
.settings-tf-table thead th {
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
  white-space: nowrap;
}
.settings-tf-table tbody td {
  padding: 0.45rem 0.65rem;
  vertical-align: middle;
  border-bottom: 1px solid color-mix(in srgb, var(--border) 75%, transparent);
}
.settings-tf-table tbody tr:last-child td {
  border-bottom: none;
}
.settings-tf-table tbody tr:hover td {
  background: color-mix(in srgb, var(--primary) 4%, var(--surface));
}
.settings-tf-input {
  min-width: 0;
  font-size: 0.84rem;
  padding: 0.3rem 0.45rem;
}
.settings-tf-input--category {
  width: 100%;
  max-width: none;
}
.settings-tf-sla-col {
  width: 6.5rem;
}
.settings-tf-input--hours {
  width: 4.75rem;
  max-width: 5.5rem;
}
.ticket-sla-exclude {
  display: grid;
  gap: 0.45rem;
  margin-top: 0.75rem;
  max-width: 36rem;
}
.ticket-sla-exclude-check {
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
  cursor: pointer;
}
.ticket-sla-exclude textarea {
  width: 100%;
  min-height: 4.5rem;
}
.sla-state--late {
  color: #b42318;
  font-weight: 650;
}
.sla-state--ok {
  color: #067647;
  font-weight: 650;
}
.sla-state--muted {
  color: var(--muted);
}
.reports-sla-figure {
  margin: 0.15rem 0 0.15rem;
  font-size: 1.65rem;
  font-weight: 700;
  line-height: 1.1;
  color: var(--heading);
}
.reports-sla-split {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(16rem, 1fr));
  gap: 1rem 1.5rem;
  margin-top: 0.85rem;
}
.reports-sla-split-title {
  margin: 0 0 0.4rem;
  font-size: 0.92rem;
}
.settings-tf-check-col {
  text-align: center;
  width: 4.25rem;
}
.settings-tf-count-col {
  text-align: center;
  width: 4.5rem;
}
.settings-tf-count {
  display: inline-block;
  min-width: 1.5rem;
  padding: 0.1rem 0.35rem;
  border-radius: 999px;
  background: var(--surface-muted);
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 600;
}
.settings-tf-check {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin: 0;
  cursor: pointer;
}
.settings-tf-check input {
  width: 1rem;
  height: 1rem;
  margin: 0;
}
.settings-tf-check--labeled {
  gap: 0.4rem;
  font-size: 0.84rem;
}
.settings-tf-code code {
  font-size: 0.76rem;
  color: var(--muted);
}
.settings-tf-preview-col {
  width: 7.5rem;
}
.settings-tf-sort-col {
  width: 4.5rem;
}
.settings-tf-sort-input {
  width: 3.5rem;
}
.settings-tf-actions-col {
  width: 6.75rem;
  white-space: nowrap;
}
.settings-tf-row-actions {
  display: flex;
  align-items: center;
  gap: 0.25rem;
  justify-content: flex-end;
}
.settings-tf-reset-btn {
  min-width: 2rem;
  padding-left: 0.35rem;
  padding-right: 0.35rem;
}
.settings-tf-empty {
  text-align: center;
  color: var(--muted);
  padding: 1rem !important;
  font-size: 0.86rem;
}
.settings-tf-add {
  margin-top: 0.65rem;
}
.settings-tf-add-form {
  margin-top: 0.5rem;
}
.settings-tf-add-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
  gap: 0.5rem 0.75rem;
}
.settings-tf-add-grid--single {
  grid-template-columns: minmax(200px, 1fr);
  max-width: 24rem;
}
.settings-tf-add-grid .form-group {
  margin-bottom: 0;
}
.settings-tf-add-grid .form-group label {
  font-size: 0.72rem;
  margin-bottom: 0.15rem;
}
.settings-tf-add-check {
  display: flex;
  align-items: flex-end;
  padding-bottom: 0.15rem;
}
.settings-tf-add-actions {
  margin-top: 0.65rem;
}
.settings-tf-table--status .settings-input {
  min-width: 6rem;
}

/* Knowledge / documentation (settings) */
.settings-knowledge-toolbar {
  margin-bottom: 0.75rem;
}
.settings-knowledge-toolbar .settings-section-head-row {
  margin-bottom: 0;
}
.settings-knowledge-toolbar .settings-tf-portal-bar {
  margin-top: 0.75rem;
}
.settings-knowledge-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  box-shadow: none;
  overflow: hidden;
}
.settings-knowledge-group {
  padding: 0.9rem 1rem;
}
.settings-knowledge-group + .settings-knowledge-group {
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
  background: color-mix(in srgb, var(--border) 12%, var(--surface-inset));
}
.settings-knowledge-group-title {
  margin: 0 0 0.55rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.settings-knowledge-option + .settings-knowledge-option {
  margin-top: 0.6rem;
}
.settings-knowledge-toggle {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  cursor: pointer;
  margin: 0;
}
.settings-knowledge-toggle input[type="checkbox"] {
  margin-top: 0.12rem;
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
}
.settings-knowledge-toggle-text strong {
  display: block;
  font-size: 0.88rem;
  color: var(--heading);
  font-weight: 600;
}
.settings-knowledge-toggle-help {
  display: block;
  margin-top: 0.15rem;
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1.4;
}
.settings-knowledge-field label {
  display: block;
  font-size: 0.84rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.3rem;
}
.settings-knowledge-field input[type="number"] {
  width: 5rem;
  font-size: 0.86rem;
  padding: 0.35rem 0.5rem;
}
.settings-knowledge-field .form-help {
  display: block;
  margin-top: 0.3rem;
}
.settings-knowledge-hint {
  margin: 0.85rem 0 0;
  padding: 0.65rem 0.85rem;
  border-radius: var(--radius);
  background: var(--surface-muted);
  border: 1px solid var(--border);
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1.45;
}
.settings-knowledge-hint code {
  font-size: 0.78rem;
}
.settings-knowledge-actions {
  margin-top: 1rem;
  padding-top: 0.85rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}

/* Limits and security (settings) */
.settings-limits-toolbar {
  margin-bottom: 0.75rem;
}
.settings-limits-toolbar .settings-section-head-row {
  margin-bottom: 0;
}
.settings-limits-toolbar .settings-tf-portal-bar {
  margin-top: 0.75rem;
}
.settings-limits-section + .settings-limits-section {
  margin-top: 0.75rem;
}
.settings-limits-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 0.75rem;
}
.settings-limits-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  box-shadow: none;
  padding: 0.85rem 0.95rem;
}
.settings-limits-group-title {
  margin: 0 0 0.65rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.settings-limits-field + .settings-limits-field,
.settings-limits-option + .settings-limits-field,
.settings-limits-field + .settings-limits-option,
.settings-limits-option + .settings-limits-option {
  margin-top: 0.6rem;
}
.settings-limits-field label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.25rem;
}
.settings-limits-group-label {
  display: block;
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.2rem;
}
.settings-limits-attachments {
  display: grid;
  grid-template-columns: minmax(12rem, 16rem) minmax(0, 1fr);
  gap: 0.4rem 1.75rem;
  align-items: start;
}
.settings-limits-types-col {
  border-left: 1px solid var(--border);
  padding-left: 1.35rem;
}
.settings-limits-types {
  display: grid;
  grid-template-columns: repeat(3, minmax(5.2rem, 1fr));
  gap: 0.35rem 0.75rem;
  margin-top: 0.55rem;
}
.settings-limits-field .settings-limits-types label.settings-limits-toggle,
.settings-limits-types-col .settings-limits-types label.settings-limits-toggle {
  display: flex;
  align-items: center;
  min-width: 0;
}
.settings-limits-add-type {
  margin-top: 0.85rem;
}
.settings-limits-add-type-row {
  display: flex;
  gap: 0.45rem;
  align-items: center;
  margin-top: 0.25rem;
}
.settings-limits-add-type-row input[type="text"] {
  width: 7rem;
  font-size: 0.86rem;
  padding: 0.35rem 0.5rem;
}
@media (max-width: 760px) {
  .settings-limits-attachments {
    grid-template-columns: 1fr;
  }
  .settings-limits-types-col {
    border-left: 0;
    padding-left: 0;
    border-top: 1px solid var(--border);
    padding-top: 0.85rem;
  }
  .settings-limits-types {
    grid-template-columns: repeat(2, minmax(5.2rem, 1fr));
  }
}
.settings-limits-field input[type="number"] {
  width: 100%;
  max-width: 8rem;
  font-size: 0.86rem;
  padding: 0.35rem 0.5rem;
}
.settings-sla-hours {
  display: grid;
  grid-template-columns: repeat(4, max-content);
  justify-content: start;
  gap: 0.75rem 1.5rem;
  margin-top: 0.85rem;
}
.settings-sla-hours > .settings-limits-field {
  margin-top: 0;
}
.settings-sla-hours .settings-limits-field input[type="number"] {
  width: 5.5rem;
}
.settings-sla-window {
  display: grid;
  grid-template-columns: repeat(2, max-content);
  justify-content: start;
  gap: 0.75rem 1.5rem;
  margin-top: 0.85rem;
}
.settings-sla-window > .settings-limits-field {
  margin-top: 0;
}
.settings-sla-window input[type="time"] {
  width: 7.5rem;
}
.settings-sla-days {
  margin-top: 0.85rem;
}
.settings-sla-days-label {
  display: block;
  margin-bottom: 0.35rem;
  font-size: 0.86rem;
}
.settings-sla-days > div,
.settings-sla-days ul {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem 1rem;
  list-style: none;
  margin: 0;
  padding: 0;
}
.settings-sla-days label {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.settings-sla-calendar {
  --cal-w: 28rem;
  --day-h: 2.55rem;
  --dow-h: 1.45rem;
  --cal-h: calc(var(--dow-h) + 6 * var(--day-h));
  margin-top: 1.15rem;
}
.settings-sla-calendar-heading {
  margin: 0 0 0.25rem;
  color: var(--heading);
  font-size: 0.95rem;
  font-weight: 600;
}
.settings-sla-calendar-scroll {
  width: min(var(--cal-w), 100%);
  margin-top: 0.75rem;
}
.settings-sla-calendar.is-year .settings-sla-calendar-scroll {
  width: 100%;
  max-width: 100%;
  overflow: visible;
}
.settings-sla-calendar-bar {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  width: 100%;
  padding: 0.35rem 0.45rem;
  border: 1px solid var(--border);
  border-bottom: 0;
  border-radius: 8px 8px 0 0;
  background: var(--primary);
  color: var(--on-primary, #fff);
}
.settings-sla-calendar.is-year .settings-sla-calendar-bar,
.settings-sla-calendar.is-year .settings-sla-calendar-frame {
  width: 100%;
  max-width: 100%;
}
.settings-sla-calendar-title {
  flex: 1;
  min-width: 0;
  text-align: center;
  font-size: 0.95rem;
  font-weight: 600;
  text-transform: capitalize;
}
.settings-sla-calendar-nav,
.settings-sla-calendar-view {
  border: 0;
  background: transparent;
  color: inherit;
  cursor: pointer;
  font: inherit;
}
.settings-sla-calendar-nav {
  width: 2rem;
  height: 2rem;
  border-radius: 8px;
  font-size: 1.35rem;
  line-height: 1;
  flex-shrink: 0;
}
.settings-sla-calendar-views {
  display: inline-flex;
  border-radius: 999px;
  background: color-mix(in srgb, #fff 14%, transparent);
  padding: 0.12rem;
  flex-shrink: 0;
}
.settings-sla-calendar-view {
  padding: 0.15rem 0.55rem;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
}
.settings-sla-calendar-view[aria-pressed="true"] {
  background: color-mix(in srgb, #fff 24%, transparent);
}
.settings-sla-calendar-nav:hover,
.settings-sla-calendar-view:hover {
  background: color-mix(in srgb, #fff 32%, transparent);
}
.settings-sla-calendar-nav:focus-visible,
.settings-sla-calendar-view:focus-visible,
.settings-sla-calendar-day:focus-visible,
.settings-sla-calendar-chip:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 1px;
}
.settings-sla-calendar-frame {
  width: 100%;
  border: 1px solid var(--border);
  border-radius: 0 0 8px 8px;
  background: var(--surface);
  overflow: hidden;
}
.settings-sla-calendar.is-year .settings-sla-calendar-frame {
  height: auto;
}
.settings-sla-calendar-dow,
.settings-sla-calendar-grid {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 0;
}
.settings-sla-calendar-dow {
  height: var(--dow-h);
  margin: 0;
  align-items: center;
  background: color-mix(in srgb, var(--surface-inset) 72%, var(--surface));
  color: var(--muted);
  font-size: 0.72rem;
  text-align: center;
  border-bottom: 1px solid var(--border);
}
.settings-sla-calendar-dow span {
  align-self: center;
}
.settings-sla-calendar.is-year > .settings-sla-calendar-scroll .settings-sla-calendar-frame > .settings-sla-calendar-dow {
  display: none;
}
.settings-sla-calendar-grid {
  grid-template-rows: repeat(6, var(--day-h));
}
.settings-sla-calendar-grid.is-year-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 12.6rem), 1fr));
  grid-template-rows: none;
  height: auto;
  gap: 0.4rem;
  padding: 0.4rem;
  background: color-mix(in srgb, var(--surface-inset) 70%, var(--surface));
}
.settings-sla-year-month {
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  border: 2px solid color-mix(in srgb, var(--primary) 32%, var(--border));
  border-radius: 8px;
  overflow: hidden;
  background: var(--surface);
  box-shadow: 0 1px 2px color-mix(in srgb, var(--primary) 16%, transparent);
}
.settings-sla-year-month h6 {
  margin: 0;
  padding: 0.18rem 0.25rem;
  background: color-mix(in srgb, var(--muted) 18%, var(--surface-inset));
  color: var(--heading);
  font-size: 0.68rem;
  font-weight: 650;
  text-align: center;
  text-transform: capitalize;
  border-bottom: 1px solid color-mix(in srgb, var(--muted) 24%, var(--border));
}
.settings-sla-year-month .settings-sla-calendar-dow {
  height: auto;
  padding: 0.02rem 0;
  font-size: 0.52rem;
}
.settings-sla-year-month .settings-sla-calendar-grid {
  flex: 1;
  grid-template-rows: repeat(6, 1.35rem);
}
.settings-sla-year-month .settings-sla-calendar-grid > :nth-child(7n) {
  border-right: 0;
}
.settings-sla-year-month .settings-sla-calendar-grid > :nth-last-child(-n + 7) {
  border-bottom: 0;
}
.settings-sla-calendar-day,
.settings-sla-calendar-pad {
  min-width: 0;
  min-height: 0;
  border: 0;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
  border-radius: 0;
  background: var(--surface);
  color: var(--text);
}
.settings-sla-calendar-grid:not(.is-year-grid) > :nth-child(7n) {
  border-right: 0;
}
.settings-sla-calendar-grid:not(.is-year-grid) > :nth-last-child(-n + 7) {
  border-bottom: 0;
}
.settings-sla-calendar-day {
  font: inherit;
  font-size: 0.84rem;
  cursor: pointer;
  padding: 0;
}
.settings-sla-year-month .settings-sla-calendar-day {
  font-size: 0.68rem;
}
.settings-sla-calendar-day.is-closed,
.settings-sla-calendar-pad {
  background: var(--surface-inset);
  color: var(--muted);
}
.settings-sla-calendar-day.is-weekend.is-closed {
  background: color-mix(in srgb, var(--muted) 34%, var(--surface-inset));
  color: color-mix(in srgb, var(--text) 55%, var(--muted));
}
.settings-sla-calendar-day.is-holiday {
  background: color-mix(in srgb, var(--danger) 16%, var(--surface));
  color: var(--danger);
  font-weight: 650;
}
.settings-sla-calendar-day.is-weekend.is-holiday {
  background: color-mix(in srgb, var(--danger) 8%, var(--surface));
  color: color-mix(in srgb, var(--danger) 72%, var(--text));
  font-weight: 600;
}
.settings-sla-calendar-day.is-today {
  box-shadow: inset 0 0 0 2px var(--accent);
}
.settings-sla-calendar-day:hover {
  background: color-mix(in srgb, var(--primary) 10%, var(--surface));
}
.settings-sla-calendar-day.is-holiday:hover {
  background: color-mix(in srgb, var(--danger) 26%, var(--surface));
}
.settings-sla-calendar-day.is-closed:hover {
  background: color-mix(in srgb, var(--primary) 8%, var(--surface-inset));
}
.settings-sla-calendar-day.is-weekend.is-closed:hover {
  background: color-mix(in srgb, var(--muted) 46%, var(--surface-inset));
}
.settings-sla-calendar-day.is-weekend.is-holiday:hover {
  background: color-mix(in srgb, var(--danger) 16%, var(--surface));
}
.settings-sla-calendar-legend {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1rem;
  margin: 0.75rem 0 0.35rem;
  padding: 0;
  list-style: none;
  color: var(--muted);
  font-size: 0.8rem;
}
.settings-sla-calendar-legend li {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.settings-sla-swatch {
  width: 0.75rem;
  height: 0.75rem;
  border-radius: 3px;
  border: 1px solid var(--border);
  background: var(--surface);
}
.settings-sla-swatch--closed {
  background: var(--surface-inset);
  border-color: transparent;
}
.settings-sla-swatch--holiday {
  background: color-mix(in srgb, var(--danger) 16%, var(--surface));
  border-color: color-mix(in srgb, var(--danger) 42%, var(--border));
}
.settings-sla-calendar-count {
  margin: 0.35rem 0 0;
  color: var(--muted);
  font-size: 0.82rem;
}
.settings-sla-calendar-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin-top: 0.45rem;
}
.settings-sla-calendar-chips:empty {
  display: none;
}
.settings-sla-calendar-chip {
  border: 1px solid color-mix(in srgb, var(--danger) 40%, var(--border));
  border-radius: 999px;
  background: color-mix(in srgb, var(--danger) 12%, var(--surface));
  color: var(--danger);
  padding: 0.2rem 0.65rem;
  font: inherit;
  font-size: 0.78rem;
  cursor: pointer;
}
html[data-theme="dark"] .settings-sla-calendar-grid.is-year-grid {
  background: #0c1218;
}
html[data-theme="dark"] .settings-sla-year-month {
  border-color: color-mix(in srgb, var(--primary-light) 28%, var(--border));
  box-shadow: none;
}
html[data-theme="dark"] .settings-sla-year-month h6 {
  background: color-mix(in srgb, #000 24%, var(--surface));
  color: #d7e0e8;
  border-bottom-color: #243444;
}
html[data-theme="dark"] .settings-sla-calendar-day.is-holiday,
html[data-theme="dark"] .settings-sla-calendar-chip {
  color: #f3c2bc;
}
html[data-theme="dark"] .settings-sla-calendar-day.is-weekend.is-closed {
  background: color-mix(in srgb, #000 42%, var(--surface-inset));
  color: #b7c4d0;
}
html[data-theme="dark"] .settings-sla-calendar-day.is-weekend.is-holiday {
  background: color-mix(in srgb, var(--danger) 18%, var(--surface));
  color: #f7d4cf;
}
@media (max-width: 720px) {
  .settings-sla-hours {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}
.settings-limits-field .form-help {
  display: block;
  margin-top: 0.25rem;
}
.settings-limits-toggle {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  cursor: pointer;
  margin: 0;
}
.settings-limits-toggle input[type="checkbox"] {
  margin-top: 0.12rem;
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
}
.settings-limits-toggle--labeled {
  align-items: center;
  font-size: 0.84rem;
}
.settings-limits-toggle-text strong {
  display: block;
  font-size: 0.86rem;
  color: var(--heading);
  font-weight: 600;
}
.settings-limits-toggle-help {
  display: block;
  margin-top: 0.15rem;
  font-size: 0.78rem;
  color: var(--muted);
  line-height: 1.4;
}
.settings-limits-actions {
  margin-top: 1rem;
  padding-top: 0.85rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}
.settings-limits-readonly-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  padding: 0.85rem 1rem;
  margin-bottom: 0.65rem;
}
.settings-limits-readonly-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: 0.75rem 1rem;
}
.settings-limits-readonly-label {
  display: block;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  margin-bottom: 0.2rem;
}
.settings-limits-readonly-value {
  font-size: 1rem;
  font-weight: 600;
  color: var(--heading);
}
.settings-limits-readonly-value code {
  font-size: 0.92rem;
}
.settings-limits-hint {
  margin: 0;
  font-size: 0.82rem;
  color: var(--muted);
}
.settings-limits-manual {
  margin-top: 0.35rem;
}
.settings-limits-manual-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: 0.65rem 0.85rem;
}
.settings-limits-manual-grid .form-group {
  margin-bottom: 0;
}
.settings-limits-manual-actions {
  margin-top: 0.65rem;
}
.settings-limits-purge .settings-section-desc {
  max-width: none;
}
.settings-limits-purge.card {
  background: var(--surface-muted);
  border-color: color-mix(in srgb, var(--primary) 14%, var(--border));
}
.settings-limits-purge-bar {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.65rem 1rem;
  align-items: end;
  margin-top: 0.35rem;
}
.settings-limits-purge-bar--solo {
  grid-template-columns: minmax(0, 1fr);
  justify-items: end;
}
.settings-limits-purge-preview {
  margin: 0;
  padding: 0.55rem 0.75rem;
  border-radius: var(--radius);
  background: color-mix(in srgb, var(--warning) 10%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--warning) 30%, var(--border));
  font-size: 0.84rem;
  color: var(--text);
}
.settings-limits-purge-year label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.25rem;
}
.settings-limits-purge-year select {
  width: 100%;
  max-width: 10rem;
  padding: 0.4rem 0.5rem;
  font-size: 0.86rem;
  background: var(--surface);
  color: var(--text);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: var(--radius);
}
.settings-limits-purge-bar--solo .settings-limits-purge-year select {
  margin-left: auto;
}
.settings-limits-purge-body {
  margin-top: 0.65rem;
  padding: 0.85rem 0.95rem;
  border-radius: var(--radius);
  background: var(--surface-inset);
  border: 1px solid color-mix(in srgb, var(--border) 88%, transparent);
}
.settings-limits-purge-grid {
  display: block;
}
.settings-limits-purge-confirm {
  margin-bottom: 0;
}
.settings-limits-purge-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.85rem;
  padding-top: 0.75rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}
.settings-limits-btn-danger {
  background: color-mix(in srgb, var(--danger) 11%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--danger) 38%, var(--border));
  color: var(--danger);
  font-weight: 600;
}
.settings-limits-btn-danger:hover {
  background: color-mix(in srgb, var(--danger) 20%, var(--surface));
  color: var(--danger);
}
html[data-theme="dark"] .settings-limits-btn-danger {
  background: var(--surface-muted);
  border-color: color-mix(in srgb, var(--danger) 45%, var(--border));
  color: color-mix(in srgb, var(--danger) 75%, #fff);
}
html[data-theme="dark"] .settings-limits-btn-danger:hover {
  background: var(--hover-bg);
}

/* Email integrations (settings) */
.settings-email-toolbar {
  margin-bottom: 0.75rem;
}
.settings-email-toolbar .settings-section-head-row {
  margin-bottom: 0;
}
.settings-email-toolbar .settings-tf-portal-bar {
  margin-top: 0.75rem;
}
.settings-email-section + .settings-email-section {
  margin-top: 0.75rem;
}
.settings-email-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 0.75rem;
}
.settings-email-grid--rules {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
.settings-email-grid--imap {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
@media (max-width: 768px) {
  .settings-email-grid--rules,
  .settings-email-grid--imap {
    grid-template-columns: 1fr;
  }
}
.settings-email-panel {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  box-shadow: none;
  padding: 0.85rem 0.95rem;
}
.settings-email-panel--wide {
  grid-column: 1 / -1;
}
.settings-email-panel--flush {
  padding: 0.95rem 1rem;
}
.settings-email-panel--flush .smtp-config-grid {
  margin: 0;
}
.settings-email-group-title {
  margin: 0 0 0.65rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.settings-email-field + .settings-email-field,
.settings-email-field + .settings-email-option,
.settings-email-option + .settings-email-field,
.settings-email-option + .settings-email-option {
  margin-top: 0.6rem;
}
.settings-email-field label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--heading);
  margin-bottom: 0.25rem;
}
.settings-email-field input:not([type="checkbox"]),
.settings-email-field select,
.settings-email-field textarea {
  width: 100%;
  font-size: 0.86rem;
}
.settings-email-field--wide textarea {
  min-height: 5.5rem;
}
.settings-email-field .form-help {
  display: block;
  margin-top: 0.25rem;
}
.settings-email-toggle {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  cursor: pointer;
  margin: 0;
}
.settings-email-toggle input[type="checkbox"] {
  margin-top: 0.12rem;
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
}
.settings-email-toggle--labeled {
  align-items: center;
  font-size: 0.84rem;
}
.settings-email-toggle-text strong {
  display: block;
  font-size: 0.86rem;
  color: var(--heading);
  font-weight: 600;
}
.settings-email-toggle-help {
  display: block;
  margin-top: 0.15rem;
  font-size: 0.78rem;
  color: var(--muted);
  line-height: 1.4;
}
.settings-email-actions {
  margin-top: 1rem;
  padding-top: 0.85rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}
.settings-email-actions-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.85rem;
  padding-top: 0.75rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}
.settings-email-actions-bar--copy {
  align-items: center;
}
.settings-email-inline-form {
  display: inline-flex;
  margin: 0;
}
.settings-email-copy-panel {
  margin-top: 0.85rem;
}
.settings-email-copy-form {
  margin-top: 0.5rem;
}
.settings-email-copy-form--inline {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
}
.settings-email-copy-form--inline label {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  margin: 0;
}
.settings-email-copy-grid {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) auto;
  gap: 0.65rem 1rem;
  align-items: end;
  margin-bottom: 0.65rem;
}
.settings-email-copy-grid .form-group {
  margin-bottom: 0;
}
.settings-email-copy-check {
  display: flex;
  align-items: flex-end;
  padding-bottom: 0.15rem;
}
.settings-email-hint {
  margin: 0.75rem 0 0;
  padding: 0.65rem 0.85rem;
  border-radius: var(--radius);
  background: var(--surface-muted);
  border: 1px solid var(--border);
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1.45;
}
.settings-email-hint--compact {
  margin-top: 0.5rem;
}
.settings-email-hint code {
  font-size: 0.78rem;
}
.settings-email-test-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.85rem;
  padding-top: 0.75rem;
  border-top: 1px dashed color-mix(in srgb, var(--border) 80%, transparent);
}

.settings-portals-inline-form {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  margin: 0;
}
.settings-warehouse-edit {
  display: inline-block;
  margin-right: 0.25rem;
}
.settings-warehouse-edit-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
  margin-top: 0.35rem;
}
.settings-warehouse-edit-form input[type="text"],
.settings-warehouse-edit-form select {
  min-width: 8rem;
}
.entity-pill-sm {
  font-size: 0.68rem;
  padding: 0.12rem 0.42rem;
}
.form-error-inline {
  display: block;
  margin-top: 0.25rem;
  color: var(--danger);
  font-size: 0.82rem;
}
.settings-group-split {
  display: grid;
  grid-template-columns: minmax(300px, 1fr) minmax(360px, 1fr);
  gap: 0.85rem;
}
.settings-group-split .settings-detail-section {
  margin-bottom: 0;
  min-height: 0;
}
.settings-segmented-tabs {
  display: inline-flex;
  gap: 0;
  margin-bottom: 0.85rem;
  padding: 0.2rem;
  background: #dde5ed;
  border-radius: 999px;
}
.settings-segmented-tabs a {
  display: inline-block;
  padding: 0.4rem 0.85rem;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  border: none;
}
.settings-segmented-tabs a:hover { color: var(--primary); background: rgba(255,255,255,0.5); }
.settings-segmented-tabs a.active {
  background: var(--primary);
  color: #fff;
  box-shadow: 0 1px 3px rgba(0,59,92,0.2);
}
.entity-list-iam .entity-list-item a {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.65rem 0.75rem;
  border: 1px solid transparent;
  border-radius: var(--radius);
  background: var(--surface);
}
.entity-list-iam .entity-list-item.is-selected a {
  background: var(--primary);
  border-color: var(--primary);
  color: #fff;
}
.entity-list-iam .entity-list-item.is-selected .entity-title,
.entity-list-iam .entity-list-item.is-selected .entity-subtitle { color: rgba(255,255,255,0.92); }
.entity-list-chevron {
  font-size: 1.1rem;
  line-height: 1;
  opacity: 0.5;
  flex-shrink: 0;
}
.entity-list-iam .entity-list-item.is-selected .entity-list-chevron { opacity: 1; }
.entity-list-main { flex: 1; min-width: 0; }
.settings-iam-inline-search {
  display: flex;
  gap: 0.35rem;
  margin-bottom: 0.75rem;
}
.settings-iam-inline-search input[type="search"] {
  flex: 1;
  padding: 0.4rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.85rem;
}
.member-list-toolbar {
  margin-bottom: 0.65rem;
}
.member-filter-input {
  width: 100%;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.85rem;
  background: var(--surface);
  color: var(--text);
}
.member-filter-input:focus {
  outline: 2px solid rgba(0, 59, 92, 0.15);
  border-color: var(--primary);
}
.member-filter-empty {
  margin: 0.45rem 0 0;
}
.member-rows, .member-search-results {
  list-style: none;
  margin: 0 0 0.75rem;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  max-height: min(52vh, 520px);
  overflow-y: auto;
}
.member-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.65rem;
  padding: 0.55rem 0.65rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  transition: border-color 0.15s, box-shadow 0.15s;
}
.member-row:not(.member-row-empty):hover {
  border-color: #c7d8e9;
  box-shadow: 0 1px 4px rgba(0, 59, 92, 0.06);
}
.member-row-empty {
  justify-content: center;
  background: var(--surface-muted);
  border-style: dashed;
}
.member-row-actions {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  flex-shrink: 0;
}
.member-remove-btn {
  width: 2rem;
  height: 2rem;
  padding: 0;
  line-height: 1;
  border-radius: var(--radius);
  color: var(--danger);
}
.member-remove-btn:hover {
  background: #fdecea;
}
.member-add-bar {
  margin-top: 0.85rem;
  padding: 0.85rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}
.member-add-label {
  margin: 0;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--heading);
}
.member-add-search-wrap {
  display: flex;
}
.member-add-search-input {
  flex: 1;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.85rem;
  background: var(--surface);
  color: var(--text);
}
.member-add-search-input:focus {
  outline: 2px solid rgba(0, 59, 92, 0.15);
  border-color: var(--primary);
}
.member-add-empty {
  margin: 0;
}
.member-search-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.65rem;
  padding: 0.5rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
}
.member-search-item:hover {
  border-color: #c7d8e9;
}
.member-search-add-form {
  margin: 0;
  flex-shrink: 0;
}
.member-search-results {
  max-height: 220px;
  margin-top: 0;
  margin-bottom: 0;
}
.perm-rows { display: flex; flex-direction: column; gap: 0.45rem; margin-bottom: 0.85rem; }
.perm-rows-scroll {
  max-height: calc((2.85rem * 4) + (0.45rem * 3));
  overflow-y: auto;
  padding-right: 0.15rem;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}
.perm-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.55rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
}
.perm-row-portal { min-width: 0; }
.perm-row-portal strong { margin-right: 0.35rem; }
.perm-source { display: block; margin-top: 0.15rem; color: var(--muted); font-size: 0.8rem; }
.perm-row-toggles { display: flex; gap: 0.35rem; flex-shrink: 0; }
.perm-toggle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.1rem;
  height: 2.1rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  cursor: pointer;
  font-size: 0.78rem;
  font-weight: 700;
  background: var(--surface-muted);
  color: var(--text);
  position: relative;
}
.perm-toggle input {
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
}
.perm-toggle:has(input:checked) {
  background: var(--primary);
  border-color: var(--primary);
  color: #fff;
}
.perm-toggle-block:has(input:checked) {
  background: var(--danger);
  border-color: var(--danger);
}
.perm-readonly {
  font-weight: 700;
  color: var(--heading);
  min-width: 4rem;
  text-align: center;
}
.perm-legend { font-size: 0.75rem; color: var(--muted); }
.perm-badge-block { background: #fdecea; color: var(--danger); }
.user-group-card {
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
}
.admin-flag { font-size: 0.85rem; white-space: nowrap; }
.settings-permissions-layout { display: flex; flex-direction: column; gap: 0.75rem; }
.settings-permissions-toolbar { padding: 1rem; }
.settings-permissions-toolbar .settings-iam-search { margin-top: 0.65rem; }
.settings-permissions-legend { margin: 0.65rem 0 0; }
.user-matrix-link { color: var(--heading); text-decoration: none; }
.user-matrix-link:hover { text-decoration: underline; }
.entity-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}
.entity-list-item a {
  display: block;
  padding: 0.6rem 0.7rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
}
.entity-list-item.is-selected a {
  border-color: var(--primary);
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--primary) 35%, transparent);
  background: color-mix(in srgb, var(--primary) 10%, var(--surface));
}
.entity-list-item a:hover { background: var(--hover-bg); }
.entity-list.compact-list .entity-list-item a { padding: 0.45rem 0.55rem; }
.entity-title { display: block; font-weight: 600; color: var(--text); }
.entity-subtitle { display: block; font-size: 0.78rem; color: var(--muted); }
.entity-pill {
  display: inline-block;
  margin-top: 0.35rem;
  font-size: 0.72rem;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  background: var(--surface-inset);
  color: var(--heading);
}
.entity-detail-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}
.entity-detail-header h4 { margin: 0; }
.inline-form { margin: 0; }
.settings-tabs {
  display: flex;
  gap: 0.35rem;
  margin: 0 0 0.85rem;
}
.settings-tabs a {
  display: inline-block;
  padding: 0.4rem 0.65rem;
  border-radius: var(--radius);
  border: 1px solid var(--border);
  color: var(--primary);
  font-size: 0.85rem;
}
.settings-tabs a.active {
  background: var(--primary);
  border-color: var(--primary);
  color: #fff;
}
.user-groups-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 0.5rem;
  margin-bottom: 0.85rem;
}
.entity-bullets { margin: 0; padding-left: 1rem; color: var(--text); }
.entity-link-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}
.entity-link-chips a {
  display: inline-block;
  padding: 0.2rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  font-size: 0.75rem;
  background: var(--surface);
}
.entity-mini-link {
  display: inline-block;
  margin-top: 0.3rem;
  font-size: 0.75rem;
}
.entity-inline {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.6rem;
}
.nested-card {
  margin-top: 0.85rem;
  padding: 0.85rem;
  border: 1px solid var(--border);
  box-shadow: none;
  background: var(--surface-muted);
}
.nested-card h5 { margin: 0 0 0.65rem; color: var(--heading); }
.compact-matrix th:first-child,
.compact-matrix td:first-child {
  width: auto;
  text-align: left;
}
.pagination.compact { justify-content: flex-start; margin-top: 0.75rem; flex-wrap: wrap; }
.users-page-nav { gap: 0.35rem; }
.users-page-jump {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  margin: 0;
}
.users-page-jump-input {
  width: 3.4rem;
  min-height: 1.8rem;
  padding: 0.15rem 0.35rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface);
  color: var(--text);
}
.cross-portal-banner { margin-bottom: 1rem; padding: 0.75rem 1rem; background: #fff8e6; border: 1px solid #f0d78c; }
.cross-portal-banner-row { margin: 0.35rem 0; font-size: 0.9rem; }
.notification-banner {
  padding: 0.75rem 1rem;
  margin-bottom: 1rem;
  background: #e8f4fc;
  border: 1px solid #b8d4e8;
  max-height: 6.25rem;
  overflow-y: auto;
  overscroll-behavior: contain;
}
.notification-banner-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
}
.notification-banner-title {
  font-size: 0.8rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--primary);
}
.notification-banner-list {
  list-style: none;
  margin: 0;
  padding: 0;
}
.notification-banner-list li {
  padding: 0.25rem 0;
  font-size: 0.9rem;
  line-height: 1.35;
}
.notification-dismiss {
  flex-shrink: 0;
  background: none;
  border: none;
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
  color: #5a7a94;
  padding: 0 0.15rem;
}
.notification-dismiss:hover { color: var(--primary); }
.requester-search-selected { margin: 0.35rem 0 0.5rem; }
.requester-selected-chip {
  display: inline-flex;
  align-items: center;
  padding: 0.35rem 0.65rem;
  background: #eef4f8;
  border: 1px solid #c5d9e8;
  border-radius: 6px;
  font-size: 0.9rem;
}
.requester-selected-email { color: var(--muted); font-size: 0.85rem; }
.requester-picker {
  position: relative;
  margin-top: 0.35rem;
}
.requester-picker-selected {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.55rem 0.65rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
}
.requester-picker-user {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  min-width: 0;
  flex: 1;
}
.requester-picker-avatar {
  flex-shrink: 0;
}
.requester-picker-text {
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.requester-picker-name {
  font-weight: 600;
  font-size: 0.92rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.requester-picker-email {
  font-size: 0.82rem;
  color: var(--muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.requester-picker-change { flex-shrink: 0; }
.requester-picker-search { position: relative; }
.requester-picker-input-wrap {
  display: flex;
  align-items: center;
  gap: 0.35rem;
}
.requester-picker-input { flex: 1; min-width: 0; }
.requester-picker-cancel {
  flex-shrink: 0;
  width: 2rem;
  height: 2rem;
  border: none;
  background: transparent;
  color: var(--muted);
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
  border-radius: var(--radius);
}
.requester-picker-cancel:hover { color: var(--primary); background: #eef4f8; }
.requester-picker-dropdown {
  position: absolute;
  z-index: 40;
  left: 0;
  right: 0;
  top: calc(100% + 0.25rem);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(15, 35, 55, 0.12);
  max-height: 240px;
  overflow-y: auto;
}
.requester-picker-results {
  list-style: none;
  margin: 0;
  padding: 0.25rem 0;
}
.requester-picker-result {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0.55rem 0.75rem;
  cursor: pointer;
}
.requester-picker-result:hover,
.requester-picker-result.is-active {
  background: #eef5fb;
}
.requester-picker-result .member-simple-info { min-width: 0; }
.requester-picker-empty {
  margin: 0;
  padding: 0.65rem 0.75rem;
  font-size: 0.85rem;
  color: var(--muted);
}
.requester-picker-hint {
  display: block;
  margin-top: 0.35rem;
  color: #6b7c8d;
  font-size: 0.85rem;
}
.card-info { background: #e8f4fc; border-color: #b8d4e8; }
.resolution-banner { background: #fff8e6; border: 2px solid #f0d78c; margin-bottom: 1rem; }
.resolution-banner h3 { margin-top: 0; color: var(--primary); }
.resolution-banner p { margin: 0.5rem 0 1rem; color: var(--text); font-size: 0.95rem; }
.resolution-reopen-form { margin-top: 0.5rem; }
.resolution-queue-card { margin-bottom: 1.25rem; }
.resolution-queue-hint { margin: 0 0 1rem; color: var(--muted); font-size: 0.9rem; }
.resolution-queue-count { font-size: 0.85rem; color: var(--warning); font-weight: 600; }
.stat-card-warning { border-color: #f0d78c; background: #fffdf5; }
.stat-card-warning .value { color: #b8860b; }
.badge-confirm { background: #fff3cd; color: #856404; border: 1px solid #f0d78c; font-size: 0.72rem; }
.ticket-card-action { border-color: #f0d78c; box-shadow: 0 0 0 1px #f0d78c; }
.portal-hub-pending { color: #b8860b; font-weight: 600; }

/* Filtros compactos (listado tickets) */
.filter-form-compact {
  padding: 0.55rem 0.75rem;
  margin-bottom: 0.75rem;
  overflow: visible;
  position: relative;
  z-index: 20;
  isolation: isolate;
}
.card.filter-form-compact {
  overflow: visible;
  background: var(--surface-inset);
  box-shadow: none;
}
.filter-form-compact .filter-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(130px, 1fr));
  gap: 0.35rem 0.65rem;
  align-items: end;
  overflow: visible;
  position: relative;
  z-index: 6;
}
.filter-form-compact .form-group {
  margin-bottom: 0;
  overflow: visible;
  min-width: 0;
}
.filter-form-compact .form-group label {
  font-size: 0.72rem;
  margin-bottom: 0.12rem;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.02em;
}
.filter-form-compact .form-group input,
.filter-form-compact .form-group select {
  padding: 0.32rem 0.45rem;
  font-size: 0.82rem;
  min-height: 2rem;
  background: var(--surface-muted);
}
.filter-form-compact .filter-actions-label { visibility: hidden; height: 0; margin: 0; }
.filter-form-compact .filter-actions-btns { display: flex; gap: 0.35rem; flex-wrap: wrap; align-items: end; min-height: 2rem; }
.ticket-sort-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: end;
  gap: 0.5rem 0.65rem;
  padding-top: 0.5rem;
  margin-top: 0.15rem;
  border-top: 1px solid var(--border);
}
.ticket-sort-bar .form-group {
  margin-bottom: 0;
  min-width: 0;
  flex: 1 1 0;
}
.ticket-sort-bar .form-group label {
  font-size: 0.72rem;
  margin-bottom: 0.12rem;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.02em;
}
.ticket-sort-bar .form-group select,
.ticket-sort-bar [data-ticket-density-select] {
  width: 100%;
  max-width: 100%;
  padding: 0.32rem 0.4rem;
  font-size: 0.78rem;
  background: var(--surface-muted);
}
.ticket-group-control {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
}
.ticket-group-control select {
  flex: 1 1 100%;
}
.ticket-group-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.15rem;
  padding: 0.12rem 0.35rem 0.12rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--surface);
  color: var(--heading);
  font-size: 0.78rem;
  font-weight: 650;
}
.ticket-group-chip-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.25rem;
  height: 1.25rem;
  border-radius: 999px;
  color: var(--muted);
  text-decoration: none;
  line-height: 1;
}
.ticket-group-chip-btn:hover {
  background: var(--surface-inset);
  color: var(--heading);
}
.ticket-group-title {
  grid-column: 1 / -1;
  margin: 0.15rem 0 0;
  padding: 0.38rem 0.6rem;
  border-radius: 8px;
  background: color-mix(in srgb, var(--muted) 14%, var(--surface-inset));
  color: var(--heading);
  font-size: 0.82rem;
  font-weight: 700;
}
.ticket-group-title--1 {
  font-size: 0.76rem;
  background: color-mix(in srgb, var(--muted) 8%, var(--surface-inset));
}
.ticket-group-title--2 {
  margin-left: 0;
  font-size: 0.74rem;
  font-weight: 650;
  background: transparent;
}
.ticket-group-board {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}
.ticket-group-block {
  min-width: 0;
  border: 1px solid color-mix(in srgb, var(--primary) 22%, var(--border));
  border-radius: 10px;
  background: color-mix(in srgb, var(--surface-inset) 42%, var(--surface));
  padding: 0.45rem 0.55rem 0.6rem;
}
.ticket-group-block > .ticket-group-title {
  grid-column: auto;
  margin: 0 0 0.45rem;
  padding: 0.28rem 0.45rem;
}
.ticket-group-block--0 > .ticket-group-title {
  background: color-mix(in srgb, var(--muted) 14%, var(--surface-inset));
}
.ticket-group-block-row > .ticket-group-block > .ticket-group-title {
  padding-left: 0.15rem;
}
.ticket-group-block-row {
  display: flex;
  flex-wrap: wrap;
  align-items: stretch;
  gap: 0.6rem;
}
.ticket-group-block-row > .ticket-group-block {
  flex: 1 1 15.5rem;
  background: var(--surface);
  border-color: var(--border);
  box-shadow: 0 1px 0 color-mix(in srgb, var(--primary) 10%, transparent);
}
.ticket-group-stack {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}
.ticket-group-block .ticket-card-grid {
  margin: 0;
}
.ticket-group-count {
  margin-left: 0.3rem;
  color: var(--muted);
  font-weight: 650;
}
.ticket-group-row th {
  padding: 0.4rem 0.65rem;
  background: color-mix(in srgb, var(--muted) 14%, var(--surface-inset));
  color: var(--heading);
  font-size: 0.82rem;
  text-align: left;
}
.ticket-group-row--1 th {
  padding-left: 1.4rem;
  background: color-mix(in srgb, var(--muted) 8%, var(--surface-inset));
}
.ticket-group-row--2 th {
  padding-left: 2.1rem;
  background: var(--surface-inset);
}
.ticket-card-grid--density-1 {
  grid-template-columns: minmax(0, 1fr);
  gap: 0.65rem;
}
.ticket-card-grid--density-2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
.ticket-card-grid--density-3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}
.ticket-card-grid--density-4 {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.75rem;
}
.ticket-card-grid--density-5 {
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 0.6rem;
}
.ticket-card-grid--density-6 {
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 0.5rem;
}
.ticket-card-grid--density-1 .ticket-card {
  min-height: 0;
  padding: 0.75rem 0.85rem;
}
.ticket-card-grid--density-1 .ticket-card-title {
  font-size: 0.9rem;
  margin-bottom: 0.35rem;
}
.ticket-card-grid--density-1 .ticket-card-requester {
  margin-bottom: 0.4rem;
}
.ticket-card-grid--density-4 .ticket-card {
  min-height: 140px;
  padding: 0.8rem 0.85rem;
}
.ticket-card-grid--density-4 .ticket-card-title {
  font-size: 0.88rem;
}
.ticket-card-grid--density-4 .ticket-card-number {
  font-size: 0.8rem;
}
.ticket-card-grid--density-4 .ticket-card-requester,
.ticket-card-grid--density-4 .ticket-card-meta,
.ticket-card-grid--density-4 .ticket-card-footer {
  font-size: 0.76rem;
}
.ticket-card-grid--density-5 .ticket-card,
.ticket-card-grid--density-6 .ticket-card {
  min-height: 128px;
  padding: 0.65rem 0.7rem;
}
.ticket-card-grid--density-5 .ticket-card-title,
.ticket-card-grid--density-6 .ticket-card-title {
  font-size: 0.82rem;
}
.ticket-card-grid--density-5 .ticket-card-number,
.ticket-card-grid--density-6 .ticket-card-number,
.ticket-card-grid--density-5 .ticket-card-requester,
.ticket-card-grid--density-5 .ticket-card-meta,
.ticket-card-grid--density-5 .ticket-card-footer,
.ticket-card-grid--density-6 .ticket-card-requester,
.ticket-card-grid--density-6 .ticket-card-meta,
.ticket-card-grid--density-6 .ticket-card-footer {
  font-size: 0.72rem;
}

.ticket-list-table-wrap {
  padding: 0;
  overflow: hidden;
  background: var(--surface-inset);
  box-shadow: none;
}
.ticket-list-table {
  width: 100%;
  margin: 0;
  border-collapse: collapse;
  font-size: 0.86rem;
}
.ticket-list-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  background: var(--surface-muted);
  padding: 0.55rem 0.7rem;
  border-bottom: 1px solid var(--border);
  white-space: nowrap;
}
.ticket-list-table tbody td {
  padding: 0.55rem 0.7rem;
  vertical-align: middle;
  border-bottom: 1px solid color-mix(in srgb, var(--border) 80%, transparent);
}
.ticket-list-table tbody tr:last-child td {
  border-bottom: none;
}
.ticket-list-table tbody tr:hover td {
  background: color-mix(in srgb, var(--primary) 5%, var(--surface-inset));
}
.ticket-list-row-action td {
  background: color-mix(in srgb, var(--warning) 6%, var(--surface-inset));
}
.ticket-list-link {
  color: var(--primary);
  font-weight: 600;
  text-decoration: none;
}
.ticket-list-link:hover {
  text-decoration: underline;
}
.ticket-list-title-link {
  color: var(--heading);
  font-weight: 600;
}
.ticket-list-col-title {
  min-width: 10rem;
  max-width: 22rem;
}
.ticket-list-col-number {
  white-space: nowrap;
  width: 1%;
}
.ticket-list-col-created {
  white-space: nowrap;
  font-size: 0.82rem;
  color: var(--muted);
}
.ticket-list-col-category,
.ticket-list-col-requester,
.ticket-list-col-assignee {
  max-width: 11rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.ticket-list-muted {
  color: var(--muted);
}
.ticket-list-confirm-badge {
  display: inline-block;
  margin-left: 0.35rem;
  vertical-align: middle;
}
.ticket-list-table-wrap[hidden] {
  display: none !important;
}
[data-ticket-cards-view][hidden] {
  display: none !important;
}
@media (max-width: 900px) {
  .ticket-list-table-wrap {
    overflow-x: auto;
  }
  .ticket-list-table {
    min-width: 44rem;
  }
}
.filter-saved-indicator {
  align-self: center;
  font-size: 0.72rem;
  font-weight: 600;
  color: #0f766e;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}


.filter-multiselect { position: relative; width: 100%; }
.filter-multiselect.is-open {
  z-index: 120;
}
.filter-multiselect-trigger {
  width: 100%;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.35rem;
  padding: 0.32rem 0.45rem;
  font-size: 0.82rem;
  min-height: 2rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-muted);
  color: var(--text);
  cursor: pointer;
  text-align: left;
  font-family: inherit;
}
.filter-multiselect-trigger:focus {
  outline: 2px solid color-mix(in srgb, var(--accent) 40%, transparent);
  outline-offset: 1px;
}
.filter-multiselect-caret {
  flex-shrink: 0;
  font-size: 0.7rem;
  color: var(--muted);
}
.filter-multiselect-panel {
  position: absolute;
  z-index: 130;
  top: calc(100% + 2px);
  left: 0;
  right: 0;
  min-width: 100%;
  max-height: 11rem;
  overflow-y: auto;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 6px;
  box-shadow: 0 6px 18px rgba(0, 0, 0, 0.12);
  padding: 0.2rem 0;
}
.filter-multiselect-wide .filter-multiselect-panel {
  min-width: 18rem;
  width: max-content;
  max-width: min(24rem, 92vw);
  right: auto;
}
.filter-multiselect-wide .filter-multiselect-trigger [data-multiselect-label] {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  min-width: 0;
}
.filter-multiselect-option {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.38rem 0.55rem;
  font-size: 0.82rem;
  cursor: pointer;
  margin: 0;
}
.filter-multiselect-option:hover { background: rgba(0, 0, 0, 0.04); }
.filter-multiselect-option input[type="checkbox"] {
  width: auto;
  min-height: auto;
  margin: 0;
  padding: 0;
  flex-shrink: 0;
}

/* Agrupación por portal (inicio) */
.portal-ticket-groups { display: flex; flex-direction: column; gap: 1rem; }
.portal-ticket-group {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.75rem;
}
.portal-ticket-group-tinted {
  background: color-mix(in srgb, var(--portal-tint, #fafbfc) 35%, var(--surface));
  border-color: color-mix(in srgb, var(--portal-tint, #ccc) 50%, var(--border));
}
.portal-ticket-group-header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  margin-bottom: 0.65rem;
  padding-bottom: 0.5rem;
  border-bottom: 1px solid var(--border);
}
.portal-ticket-group-code {
  font-weight: 700;
  font-size: 0.78rem;
  color: var(--primary);
  background: #e8f0f5;
  padding: 0.15rem 0.45rem;
  border-radius: 4px;
}
.portal-ticket-group-name { font-weight: 600; font-size: 0.9rem; flex: 1; }
.portal-ticket-group-count { font-size: 0.78rem; color: var(--muted); }
.portal-ticket-group-enter { margin-left: auto; }
.portal-ticket-group .ticket-card-grid { gap: 0.65rem; }

.modal-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,0.45); z-index: 1000;
  display: flex; align-items: center; justify-content: center; padding: 1rem;
}
.modal-dialog {
  background: var(--surface); border-radius: var(--radius); padding: 1.5rem; max-width: 420px; width: 100%;
  color: var(--text);
  box-shadow: 0 8px 32px rgba(0,0,0,0.2);
}
.modal-dialog h3 { margin-top: 0; }
.modal-actions { display: flex; gap: 0.5rem; justify-content: flex-end; margin-top: 1rem; }
.assignee-filter-bar { padding: 0.75rem 1rem; margin-bottom: 1rem; }
.assignee-filter-label { font-size: 0.85rem; font-weight: 600; color: var(--muted); display: block; margin-bottom: 0.5rem; }
.assignee-chips { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.assignee-chip {
  display: inline-flex; align-items: center; gap: 0.35rem;
  padding: 0.35rem 0.65rem; border-radius: 999px; font-size: 0.8rem;
  border: 1px solid var(--border); background: #fff; color: var(--text);
}
.assignee-chip:hover, .assignee-chip.is-active { background: var(--primary); color: #fff; border-color: var(--primary); }
.chip-count {
  background: rgba(0,0,0,0.12); border-radius: 999px; padding: 0.1rem 0.4rem; font-size: 0.75rem; font-weight: 600;
}
.assignee-chip.is-active .chip-count { background: rgba(255,255,255,0.25); }

.page-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 1rem; }
.page-header.entity-detail-header-nav {
  display: grid;
}
.page-header h1 { margin: 0.35rem 0 0; color: var(--heading); }
.page-header-actions { display: flex; gap: 0.5rem; flex-shrink: 0; }
.ticket-detail-header {
  width: 100%;
}
.ticket-detail-header h1 {
  grid-column: 1;
  justify-self: start;
  margin: 0;
}
.ticket-detail-header .entity-list-nav--detail {
  grid-column: 2;
  justify-self: center;
}
.ticket-detail-header-meta {
  grid-column: 3;
  justify-self: end;
  flex: unset;
  display: flex;
  justify-content: flex-end;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.85rem 1.35rem;
  color: #6b7c8d;
  font-size: 0.95rem;
  font-variant-numeric: tabular-nums;
}
.ticket-detail-header-meta time {
  font-weight: 600;
  color: var(--primary);
}

.ticket-management-card {
  background: color-mix(in srgb, var(--portal-tint, #e8eef3) 28%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 18%, var(--border));
}
.ticket-management-form .ticket-management-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.65rem 0.85rem;
  padding: 0.85rem;
  margin-bottom: 0.85rem;
  border-radius: var(--radius);
  background: var(--surface-inset);
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--border));
}
.ticket-management-form .ticket-management-full,
.ticket-management-form .ticket-management-status-full {
  grid-column: 1 / -1;
}
.ticket-management-form .ticket-management-collaborator-keep {
  margin-top: 0.15rem;
  padding-top: 0.55rem;
  border-top: 1px dashed color-mix(in srgb, var(--primary) 14%, var(--border));
}
.ticket-management-form .form-group {
  margin-bottom: 0;
}
.ticket-management-form .form-group label {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  margin-bottom: 0.2rem;
}
.ticket-management-form .form-group input,
.ticket-management-form .form-group select,
.ticket-management-form .form-group textarea {
  background: var(--surface-muted);
  border-color: color-mix(in srgb, var(--primary) 20%, var(--border));
  min-height: 2.15rem;
  font-size: 0.88rem;
  padding: 0.38rem 0.55rem;
}
.ticket-management-form .ticket-management-comments {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}
.ticket-management-form .ticket-management-comment {
  padding: 0.75rem 0.85rem;
  border-radius: var(--radius);
  background: var(--surface-muted);
  border: 1px solid var(--border);
  margin-bottom: 0;
}
.ticket-management-form .ticket-management-comment--internal {
  background: color-mix(in srgb, var(--warning) 8%, var(--surface-muted));
  border-color: color-mix(in srgb, var(--warning) 35%, var(--border));
}
.ticket-management-form .ticket-management-help {
  display: block;
  color: var(--muted);
  margin-top: 0.35rem;
  font-size: 0.8rem;
  line-height: 1.35;
}
.ticket-management-form .js-permanent-close-field > label,
.ticket-management-form .ticket-management-collaborator-keep > label {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  margin-bottom: 0.35rem;
  line-height: 1.25;
}
.ticket-management-form .js-permanent-close-field > label input[type="checkbox"],
.ticket-management-form .ticket-management-collaborator-keep > label input[type="checkbox"] {
  width: 1rem;
  height: 1rem;
  min-height: 0;
  margin: 0;
  flex-shrink: 0;
  align-self: center;
}
.ticket-reminder-card {
  background: color-mix(in srgb, var(--portal-tint, #e8eef3) 20%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 16%, var(--border));
}
.ticket-reminder-help {
  margin-top: 0;
  margin-bottom: 0.75rem;
}
.ticket-reminder-form .form-group label,
.ticket-reminder-form .ticket-reminder-label {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  margin-bottom: 0.2rem;
}
.ticket-reminder-form .form-group input,
.ticket-reminder-form .form-group select,
.ticket-reminder-form .form-group textarea {
  background: var(--surface-muted);
  border-color: color-mix(in srgb, var(--primary) 20%, var(--border));
  min-height: 2.15rem;
  font-size: 0.88rem;
  padding: 0.38rem 0.55rem;
}
.ticket-reminder-form .form-group:last-of-type {
  margin-bottom: 0.85rem;
}
.ticket-reminder-form .form-group label.ticket-reminder-all,
.ticket-reminder-form .ticket-reminder-targets label {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  margin: 0;
  text-transform: none;
  letter-spacing: 0;
  font-size: 0.9rem;
  color: var(--text);
}
.ticket-reminder-form .form-group label.ticket-reminder-all {
  margin: 0.35rem 0;
}
.ticket-reminder-targets {
  max-height: 14rem;
  overflow: auto;
  padding: 0.45rem 0.55rem;
  background: var(--surface);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: var(--radius);
}
.ticket-reminder-targets ul {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}
.ticket-reminder-form .ticket-reminder-all input,
.ticket-reminder-form .ticket-reminder-targets input {
  width: 1rem;
  height: 1rem;
  min-height: 0;
  margin: 0;
  padding: 0;
  accent-color: var(--accent);
}
.ticket-reminder-note {
  color: var(--text);
}
.ticket-collaboration-card .ticket-collaboration-fields {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  padding: 0.85rem;
  margin-bottom: 0.75rem;
  border-radius: var(--radius);
  background: var(--surface-inset);
  border: 1px solid var(--border);
}
.ticket-collaboration-card .ticket-collaboration-fields .form-group {
  margin-bottom: 0;
}
.ticket-collaboration-card .ticket-collaboration-fields .form-group label {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
  margin-bottom: 0.2rem;
}
.ticket-collaboration-card .ticket-collaboration-fields input,
.ticket-collaboration-card .ticket-collaboration-fields select,
.ticket-collaboration-card .ticket-collaboration-fields textarea {
  background: var(--surface-muted);
  font-size: 0.88rem;
  padding: 0.38rem 0.55rem;
}
.ticket-collaboration-card .collaboration-list {
  margin: 0;
  padding-left: 1.1rem;
  color: var(--text);
}
.ticket-chat-form .form-group textarea {
  background: var(--surface-muted);
}
.ticket-management-form .ticket-management-actions {
  margin-top: 0.85rem;
  padding-top: 0.75rem;
  border-top: 1px solid color-mix(in srgb, var(--primary) 10%, var(--border));
  display: flex;
  justify-content: flex-end;
}
.ticket-management-form .ticket-management-actions .btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}
.ticket-management-form .js-close-reason-field.is-closure-required textarea,
.ticket-management-form .ticket-management-comment.is-closure-required textarea {
  border-color: #e67e22;
  background: color-mix(in srgb, #e67e22 18%, var(--surface-inset));
  box-shadow: 0 0 0 2px color-mix(in srgb, #e67e22 24%, transparent);
}
.ticket-management-form .js-close-reason-field.is-closure-required .field-error,
.ticket-management-form .ticket-management-comment.is-closure-required + .ticket-management-help {
  color: #c05621;
}
@media (max-width: 720px) {
  .ticket-management-form .ticket-management-fields {
    grid-template-columns: 1fr;
  }
}

.topbar-hub .topbar-center--brand {
  width: min(90%, 56rem);
  max-width: 90%;
  justify-self: center;
  pointer-events: auto;
}
.topbar-hub .topbar-center--brand .brand-logo-wrap--logo {
  max-width: 100%;
}
.topbar-hub {
  --topbar-brand-height: 3.75rem;
}
.topbar-hub .topbar-center--brand .brand-logo--logo {
  width: auto;
  height: var(--topbar-brand-height);
  min-width: 10rem;
  max-width: min(72vw, 36rem);
}
.topbar-hub .topbar-center--brand .brand {
  gap: 0.55rem;
}
.topbar-hub-right {
  flex-direction: row;
  align-items: center;
}
.topbar-hub-right .user-menu {
  flex-direction: row;
  align-items: center;
  gap: 0.65rem;
}
.topbar-hub-right .user-email {
  display: none;
}
body.home-hub-body .topbar-hub {
  background: color-mix(in srgb, #001522 82%, transparent);
  border-bottom: 1px solid color-mix(in srgb, #fff 14%, transparent);
  backdrop-filter: blur(14px);
  box-shadow: 0 8px 28px rgba(0, 0, 0, 0.22);
}
body.home-hub-body .topbar-hub .topbar-home,
body.home-hub-body .topbar-hub .logout-link,
body.home-hub-body .topbar-hub .theme-toggle button {
  color: color-mix(in srgb, #fff 88%, transparent);
}
body.home-hub-body .topbar-hub .theme-toggle button.is-active {
  background: color-mix(in srgb, var(--accent) 28%, rgba(0, 0, 0, 0.35));
  border-color: color-mix(in srgb, var(--accent) 45%, transparent);
  color: #fff;
}

/* Home hub (multi-portal launcher) */
html:has(body.home-hub-body) {
  height: 100%;
  overflow: hidden;
}
body.home-hub-body {
  --login-go: linear-gradient(100deg, #3ed6b0 0%, #7AE8B8 46%, #c6f56a 100%);
  min-height: 100dvh;
  max-height: 100dvh;
  overflow: hidden;
  color: #fff;
  background: linear-gradient(135deg, var(--primary) 0%, #002840 50%, var(--accent) 100%);
}
body.home-hub-body > main.container-home-hub,
body.home-hub-body.home-hub-compact > main.container-home-hub {
  max-width: none;
  width: 100%;
  flex: 1 1 auto;
  min-height: 0;
  height: calc(100dvh - clamp(3.35rem, 6.5vh, 4.25rem));
  margin: 0 auto;
  padding: clamp(0.55rem, 1.4vh, 0.9rem) clamp(0.85rem, 2vw, 1.65rem) clamp(0.5rem, 1vh, 0.75rem);
  background: transparent;
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  box-sizing: border-box;
}
.home-hub-shell {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-height: 0;
  gap: clamp(0.45rem, 1.2vh, 0.75rem);
  position: relative;
  z-index: 1;
  overflow: hidden;
}
.home-hub-shell.home-hub-cinema {
  isolation: isolate;
}
.home-hub-scene {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  overflow: hidden;
}
.home-hub-scene-orb {
  position: absolute;
  border-radius: 50%;
  filter: blur(72px);
  opacity: 0.42;
  will-change: transform;
}
.home-hub-scene-orb-a {
  width: min(46vw, 420px);
  height: min(46vw, 420px);
  top: -12%;
  left: -8%;
  background: color-mix(in srgb, var(--accent) 70%, transparent);
  animation: homeHubSceneDriftA 24s ease-in-out infinite alternate;
}
.home-hub-scene-orb-b {
  width: min(40vw, 360px);
  height: min(40vw, 360px);
  bottom: -18%;
  right: -6%;
  background: color-mix(in srgb, var(--primary) 65%, #7ae8b8);
  animation: homeHubSceneDriftB 30s ease-in-out infinite alternate;
}
.home-hub-scene-grid {
  position: absolute;
  inset: 0;
  opacity: 0.14;
  background-image:
    linear-gradient(color-mix(in srgb, #fff 8%, transparent) 1px, transparent 1px),
    linear-gradient(90deg, color-mix(in srgb, #fff 8%, transparent) 1px, transparent 1px);
  background-size: 48px 48px;
  mask-image: radial-gradient(ellipse 75% 65% at 50% 42%, #000 20%, transparent 72%);
}
@keyframes homeHubSceneDriftA {
  from { transform: translate(0, 0) scale(1); }
  to { transform: translate(5vw, 4vh) scale(1.08); }
}
@keyframes homeHubSceneDriftB {
  from { transform: translate(0, 0) scale(1); }
  to { transform: translate(-4vw, -3vh) scale(1.06); }
}
@keyframes homeHubIn {
  from {
    opacity: 0;
    translate: 0 14px;
  }
  to {
    opacity: 1;
    translate: 0 0;
  }
}
.home-hub-animate-in {
  animation: homeHubIn 0.65s cubic-bezier(0.22, 1, 0.36, 1) backwards;
  animation-delay: calc(var(--i, 0) * 0.07s);
}
.home-hub-board {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-height: 0;
  overflow: hidden;
}
.home-hub-shell .empty-hint {
  color: var(--muted);
  background: var(--surface);
  border-color: var(--border);
}
.topbar-home-icon svg { display: block; }
.home-hub-spotlight {
  position: relative;
  overflow: hidden;
}
.home-hub-spotlight::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.35s ease;
  background: radial-gradient(
    480px circle at var(--mx, 50%) var(--my, 50%),
    color-mix(in srgb, var(--accent) 28%, transparent),
    transparent 48%
  );
  z-index: 0;
}
.home-hub-spotlight:hover::before {
  opacity: 1;
}
.home-hub-spotlight > * {
  position: relative;
  z-index: 1;
}
.home-hub-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.85rem;
  flex-shrink: 0;
}
.home-hub-top-copy {
  min-width: 0;
}
.home-hub-welcome-pill {
  display: inline-flex;
  align-items: center;
  margin: 0 0 0.55rem;
  padding: 0.42rem 1.05rem 0.42rem 0.8rem;
  border-radius: 999px;
  font-size: clamp(1.05rem, 1.5vw, 1.48rem);
  font-weight: 750;
  letter-spacing: 0.045em;
  text-transform: uppercase;
  color: #c6f56a;
  background: color-mix(in srgb, #3ed6b0 22%, rgba(0, 0, 0, 0.35));
  border: 1px solid color-mix(in srgb, #7ae8b8 45%, transparent);
  box-shadow: 0 0 24px color-mix(in srgb, var(--accent) 35%, transparent);
}
.home-hub-welcome-pill::before {
  content: "";
  width: 0.68rem;
  height: 0.68rem;
  margin-right: 0.55rem;
  border-radius: 50%;
  background: #7ae8b8;
  box-shadow: 0 0 0 5px color-mix(in srgb, #7ae8b8 32%, transparent);
}
.home-hub-top h1 {
  margin: 0;
  font-size: clamp(2rem, 3.1vw, 3.35rem);
  font-weight: 760;
  color: #fff;
  letter-spacing: -0.035em;
  line-height: 1.02;
}
.home-hub-subtitle {
  margin: 0.45rem 0 0;
  color: color-mix(in srgb, #fff 90%, var(--bg));
  font-size: 1.05rem;
  line-height: 1.45;
}
.home-hub-settings-fab {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  gap: 0.9rem;
  max-width: min(100%, 24rem);
  padding: 0.95rem 1.15rem 0.95rem 0.95rem;
  border-radius: var(--radius-xl);
  border: 1px solid color-mix(in srgb, #fff 22%, transparent);
  background: color-mix(in srgb, #fff 10%, rgba(0, 20, 35, 0.55));
  backdrop-filter: blur(14px);
  color: #f2fbff;
  text-decoration: none;
  box-shadow: 0 12px 36px rgba(0, 0, 0, 0.28);
  transition: border-color 0.25s ease, transform 0.25s ease, box-shadow 0.25s ease;
}
.home-hub-settings-fab:hover {
  color: #fff;
  border-color: color-mix(in srgb, var(--accent) 55%, transparent);
  transform: translateY(-2px);
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.34);
}
.home-hub-settings-fab-text {
  display: flex;
  flex-direction: column;
  gap: 0.12rem;
  min-width: 0;
  padding-right: 1.6rem;
}
.home-hub-settings-fab-text strong {
  font-size: 1.2rem;
  color: #fff;
}
.home-hub-settings-fab-text span {
  font-size: 0.95rem;
  color: color-mix(in srgb, #fff 78%, transparent);
  line-height: 1.35;
}
.home-hub-principal-grid {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-height: 0;
  justify-content: center;
}
.home-hub-carousel-zone {
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  flex: 1 1 auto;
  min-height: 0;
  width: 100%;
  margin: 0 auto;
  padding: clamp(0.35rem, 1vh, 0.65rem);
  border: 0;
  background: transparent;
  box-shadow: none;
}
.home-hub-carousel-hint {
  grid-area: hint;
  margin: 0 0 0.4rem;
  text-align: center;
  font-size: 1.05rem;
  line-height: 1.35;
  color: color-mix(in srgb, #fff 88%, transparent);
}
.home-hub-carousel-toolbar {
  display: grid;
  grid-template-columns: auto minmax(0, max-content) auto;
  grid-template-areas:
    ". hint ."
    "prev stage next"
    ". dots .";
  align-items: center;
  justify-content: center;
  column-gap: 0.7rem;
  row-gap: 0.35rem;
  width: auto;
  max-width: 100%;
  min-height: 0;
  flex: 0 1 auto;
}
.home-hub-carousel-nav[data-carousel-prev] { grid-area: prev; }
.home-hub-carousel-nav[data-carousel-next] { grid-area: next; }
.home-hub-carousel-nav {
  width: 2.35rem;
  height: 2.35rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  border: 1px solid color-mix(in srgb, #fff 22%, transparent);
  background: color-mix(in srgb, #fff 8%, rgba(0, 0, 0, 0.35));
  color: #fff;
  font-size: 1.45rem;
  line-height: 1;
  cursor: pointer;
  transition: border-color 0.2s ease, background 0.2s ease, transform 0.2s ease;
}
.home-hub-carousel-nav:hover {
  border-color: color-mix(in srgb, var(--accent) 60%, transparent);
  background: color-mix(in srgb, var(--accent) 22%, rgba(0, 0, 0, 0.4));
  transform: scale(1.05);
}
.home-hub-carousel-viewport {
  --hub-card: min(22rem, calc((100vw - 9rem) / 2));
  grid-area: stage;
  position: relative;
  width: calc(var(--hub-card) * 2);
  height: 17.25rem;
  overflow: hidden;
  touch-action: pan-y;
  cursor: grab;
}
.home-hub-carousel-viewport:active {
  cursor: grabbing;
}
.home-hub-carousel-ring {
  position: absolute;
  inset: 0;
}
.home-hub-carousel-face {
  position: absolute;
  left: 50%;
  top: 0;
  width: var(--hub-card, min(22rem, 34vw));
  min-height: 11.5rem;
  padding: 1.05rem 1.1rem 0.95rem;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0.28rem;
  border: 1px solid color-mix(in srgb, #fff 28%, transparent);
  border-radius: var(--radius-xl);
  background: color-mix(in srgb, var(--surface) 88%, transparent);
  color: var(--text);
  text-align: left;
  cursor: pointer;
  box-shadow: 0 16px 40px rgba(0, 20, 40, 0.28);
  transition: transform 0.55s cubic-bezier(0.22, 1, 0.36, 1), opacity 0.4s ease, border-color 0.3s ease, box-shadow 0.3s ease;
  will-change: transform;
}
.home-hub-carousel-face-tinted {
  background:
    linear-gradient(
      160deg,
      color-mix(in srgb, var(--portal-tint, var(--accent)) 16%, var(--surface)),
      var(--surface)
    );
  border-color: color-mix(in srgb, var(--portal-tint, var(--accent)) 36%, var(--border));
}
.home-hub-carousel-face.is-primary-portal {
  border-color: color-mix(in srgb, #3ed6b0 70%, #fff);
  box-shadow:
    0 0 0 1px color-mix(in srgb, #7ae8b8 45%, transparent),
    0 18px 44px rgba(0, 30, 40, 0.32);
}
.home-hub-carousel-face.is-active {
  background: var(--surface);
  border-color: color-mix(in srgb, #7ae8b8 55%, var(--border));
  box-shadow: 0 22px 50px rgba(0, 20, 40, 0.34);
  cursor: default;
}
.home-hub-carousel-face.is-primary-portal.is-active {
  box-shadow:
    0 0 0 1px color-mix(in srgb, #3ed6b0 50%, transparent),
    0 24px 56px rgba(0, 30, 40, 0.36),
    0 0 42px color-mix(in srgb, #7ae8b8 28%, transparent);
}
.home-hub-face-glow {
  position: absolute;
  inset: auto -8% -30% auto;
  width: 8rem;
  height: 8rem;
  border-radius: 50%;
  background: radial-gradient(circle, color-mix(in srgb, #7ae8b8 55%, transparent), transparent 70%);
  opacity: 0.55;
  pointer-events: none;
}
.home-hub-face-head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem;
}
.home-hub-face-name {
  margin: 0.15rem 0 0;
  font-size: clamp(1.25rem, 2.2vw, 1.65rem);
  font-weight: 780;
  line-height: 1.15;
  letter-spacing: -0.02em;
  color: var(--heading);
}
.home-hub-face-role {
  margin: 0;
  color: var(--muted);
  font-size: 0.84rem;
}
.home-hub-face-tag {
  font-size: 0.62rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #0c6b45;
  background: color-mix(in srgb, #7ae8b8 35%, #fff);
  border: 1px solid color-mix(in srgb, #3ed6b0 45%, #fff);
  padding: 0.16rem 0.42rem;
  border-radius: 999px;
}
.home-hub-face-actions {
  width: 100%;
  max-height: 0;
  opacity: 0;
  overflow: hidden;
  pointer-events: none;
  transition: max-height 0.35s ease, opacity 0.25s ease;
}
.home-hub-carousel-face.is-active .home-hub-face-actions {
  max-height: 7.5rem;
  opacity: 1;
  pointer-events: auto;
}
.home-hub-cinema .home-hub-action-enter {
  background: var(--login-go);
  color: #083226;
  border: 0;
}
.home-hub-cinema .home-hub-action-enter:hover {
  filter: brightness(1.05);
  color: #083226;
}
.home-hub-carousel-dots {
  grid-area: dots;
  display: flex;
  justify-content: center;
  gap: 0.4rem;
  margin: 0.15rem 0 0;
}
.home-hub-carousel-dot {
  width: 0.45rem;
  height: 0.45rem;
  padding: 0;
  border: none;
  border-radius: 50%;
  background: color-mix(in srgb, #fff 28%, transparent);
  cursor: pointer;
  transition: transform 0.2s ease, background 0.2s ease;
}
.home-hub-carousel-dot.is-active {
  transform: scale(1.35);
  background: #7ae8b8;
}
.home-hub-stage-deck {
  min-height: 0;
  display: flex;
  flex-direction: column;
}
.home-hub-slide-panel {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-height: 0;
  padding: clamp(0.85rem, 1.8vh, 1.15rem) clamp(0.95rem, 2vw, 1.25rem);
  border-radius: var(--radius-xl);
  border: 1px solid color-mix(in srgb, #fff 18%, transparent);
  background: color-mix(in srgb, #fff 92%, #e8f2f6);
  color: var(--text);
  box-shadow: 0 18px 48px rgba(0, 0, 0, 0.28);
}
.home-hub-slide-panel-tinted {
  background:
    linear-gradient(
      145deg,
      color-mix(in srgb, var(--portal-tint, var(--primary)) 10%, #fff),
      color-mix(in srgb, var(--portal-tint, var(--accent)) 6%, #f4f9fb)
    );
  border-color: color-mix(in srgb, var(--portal-tint, var(--primary)) 24%, var(--border));
}
.home-hub-slide-panel.is-primary-panel {
  border-color: color-mix(in srgb, var(--accent) 38%, var(--border));
  box-shadow:
    0 20px 52px rgba(0, 59, 92, 0.22),
    inset 0 1px 0 color-mix(in srgb, #fff 80%, transparent);
}
.home-hub-slide-panel-head {
  margin-bottom: 0.35rem;
}
.home-hub-slide-panel-badges {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem;
  margin-bottom: 0.45rem;
}
.home-hub-primary-tag {
  font-size: 0.65rem;
  font-weight: 800;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--accent-heading);
  padding: 0.2rem 0.48rem;
  border-radius: 999px;
  border: 1px solid color-mix(in srgb, var(--accent) 40%, var(--border));
  background: color-mix(in srgb, var(--accent) 14%, var(--surface));
}
.home-hub-slide-panel-title {
  margin: 0;
  font-size: clamp(1.25rem, 2.4vw, 1.65rem);
  color: var(--heading);
  letter-spacing: -0.02em;
}
.home-hub-slide-panel-role {
  margin: 0.15rem 0 0;
  color: var(--muted);
  font-size: 0.85rem;
}
.home-hub-slide-panel-blurb {
  margin: 0.35rem 0 0;
  font-size: 0.88rem;
  line-height: 1.45;
  color: var(--text);
  flex: 1 1 auto;
  min-height: 0;
}
.home-hub-portal-code {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--heading);
  background: color-mix(in srgb, var(--primary) 8%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--border));
  padding: 0.28rem 0.55rem;
  border-radius: 8px;
}
.home-hub-portal-code-lg {
  font-size: 0.78rem;
  padding: 0.35rem 0.65rem;
}
.portal-habitual-badge {
  flex-shrink: 0;
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--accent-heading);
  background: color-mix(in srgb, var(--accent) 14%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--accent) 35%, var(--border));
  padding: 0.22rem 0.5rem;
  border-radius: 999px;
}
.portal-habitual-badge-sm {
  font-size: 0.62rem;
  padding: 0.18rem 0.42rem;
}
.home-hub-config-card {
  position: relative;
  color: inherit;
  text-decoration: none;
}
.home-hub-config-icon {
  flex-shrink: 0;
  width: 2.75rem;
  height: 2.75rem;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, var(--primary), color-mix(in srgb, var(--accent) 40%, var(--primary)));
  color: var(--on-primary);
  border-radius: 50%;
  box-shadow: 0 6px 18px rgba(0, 0, 0, 0.25);
}
.home-hub-config-icon svg { display: block; }
.home-hub-config-arrow {
  position: absolute;
  right: 0.75rem;
  bottom: 0.7rem;
  width: 1.75rem;
  height: 1.75rem;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--heading);
  background: color-mix(in srgb, var(--primary) 8%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: 50%;
}
.home-hub-actions {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.45rem;
  margin-top: auto;
  padding-top: 0.75rem;
  flex-shrink: 0;
}
.home-hub-actions form {
  margin: 0;
}
.home-hub-actions-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
}
.home-hub-action-pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  width: auto;
  min-height: 2.15rem;
  padding: 0.3rem 0.7rem;
  border-radius: var(--radius);
  font-size: 0.82rem;
  font-weight: 650;
  border: 1px solid var(--border);
  background: var(--surface-muted);
  color: var(--text);
  cursor: pointer;
  box-shadow: none;
}
.home-hub-action-pill:hover {
  border-color: var(--primary);
  background: var(--hover-bg);
  color: var(--heading);
}
.home-hub-action-icon svg { display: block; }
.home-hub-action-icon {
  font-size: 1rem;
  line-height: 1;
  font-weight: 700;
}
.home-hub-action-enter-form {
  width: auto;
  order: -1;
}
.home-hub-action-enter {
  width: auto;
  min-height: 2.15rem;
  padding: 0.3rem 0.85rem;
  font-size: 0.85rem;
  font-weight: 700;
  border-radius: var(--radius);
}
.home-hub-pending-dock {
  flex-shrink: 0;
  max-height: min(26vh, 11.5rem);
  overflow: hidden;
  margin: 0;
}
.home-hub-pending-card {
  max-height: min(26vh, 11.5rem);
  overflow-y: auto;
  margin: 0;
  padding: 0.65rem 0.85rem;
}
.home-hub-carousel-zone.is-single-portal .home-hub-carousel-hint {
  display: none;
}
@media (max-width: 960px) {
  .home-hub-carousel-viewport {
    --hub-card: min(20rem, calc((100vw - 7.5rem) / 2));
    height: 18rem;
  }
  .home-hub-top {
    flex-direction: column;
  }
  .home-hub-settings-fab {
    width: 100%;
    max-width: none;
  }
}
@media (max-width: 720px) {
  body.home-hub-body > main.container-home-hub {
    height: calc(100dvh - 3.2rem);
    padding-inline: 0.65rem;
  }
  .home-hub-carousel-viewport {
    --hub-card: min(17.5rem, calc((100vw - 6.5rem) / 2));
    height: 19rem;
  }
  .home-hub-carousel-nav {
    width: 2rem;
    height: 2rem;
    font-size: 1.2rem;
  }
  .home-hub-actions-row {
    width: 100%;
  }
  .home-hub-action-enter-form {
    width: 100%;
    order: 0;
  }
  .home-hub-action-enter {
    width: 100%;
  }
  .topbar-home-label {
    display: none;
  }
}
@media (prefers-reduced-motion: reduce) {
  .home-hub-animate-in {
    animation: none;
  }
  .home-hub-scene-orb {
    animation: none;
  }
  .home-hub-spotlight::before {
    display: none;
  }
  .home-hub-carousel-face {
    transition: none;
  }
  .home-hub-settings-fab:hover {
    transform: none;
  }
}


.home-hero {
  display: flex; justify-content: space-between; align-items: flex-start; gap: 1.5rem;
  margin-bottom: 2rem; padding: 1.75rem 2rem;
  background: linear-gradient(135deg, var(--primary) 0%, #005a8a 100%);
  color: #fff; border-radius: var(--radius); box-shadow: var(--shadow);
}
.home-hero h1 { margin: 0 0 0.35rem; font-size: 1.75rem; color: #fff; }
.home-subtitle { margin: 0; opacity: 0.9; font-size: 1rem; }
.home-hero-stat { text-align: center; background: rgba(255,255,255,0.15); padding: 0.75rem 1.25rem; border-radius: var(--radius); }
.home-hero-stat-value { display: block; font-size: 2rem; font-weight: 700; line-height: 1; }
.home-hero-stat-label { font-size: 0.8rem; opacity: 0.85; }
.home-section { margin-bottom: 2rem; }
.home-section-title { margin: 0 0 1rem; font-size: 1.1rem; color: var(--primary); }

.portal-tiles-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 1rem;
}

.portal-hub-card {
  background: #fff;
  border: 2px solid var(--primary);
  border-radius: 8px;
  padding: 0;
  box-shadow: 0 2px 6px rgba(0, 59, 92, 0.08);
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 220px;
  overflow: hidden;
}
.portal-hub-card:hover {
  box-shadow: 0 4px 12px rgba(0, 59, 92, 0.14);
}
.portal-hub-card-tinted {
  background: color-mix(in srgb, var(--portal-tint, #fafbfc) 35%, #fff);
  border-color: color-mix(in srgb, var(--portal-tint, #666) 55%, var(--primary));
}
.portal-hub-card-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  padding: 0.65rem 1rem;
  border-bottom: 2px solid var(--primary);
  background: rgba(0, 59, 92, 0.06);
}
.portal-hub-card-top .role-badge.role-user {
  background: #e8eef3;
  color: var(--primary);
}
.portal-hub-code {
  font-weight: 800;
  font-size: 0.95rem;
  color: var(--primary);
}
.portal-hub-card-body {
  padding: 0.85rem 1rem;
  flex: 1;
  display: flex;
  flex-direction: column;
}
.portal-hub-name {
  margin: 0 0 0.5rem;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.35;
  color: var(--text);
}
.portal-hub-note { margin: 0 0 0.35rem; font-size: 0.75rem; color: var(--muted); font-style: italic; }
.portal-hub-stats {
  list-style: none;
  padding: 0;
  margin: 0;
  font-size: 0.8rem;
  color: var(--muted);
  flex: 1;
}
.portal-hub-stats li {
  padding: 0.3rem 0;
  border-bottom: 1px solid #dde4ea;
}
.portal-hub-stats li:last-child { border-bottom: none; }
.portal-hub-stats strong { color: var(--primary); }
.portal-hub-quiet { color: #999; }
.portal-hub-actions {
  display: flex;
  flex-direction: column;
  gap: 0;
  border-top: 2px solid var(--primary);
  margin-top: auto;
}
.portal-hub-actions form + form { border-top: 1px solid #dde4ea; }
.portal-hub-actions .btn {
  width: 100%;
  padding: 0.55rem 0.75rem;
  font-size: 0.85rem;
  border-radius: 0;
  border: none;
  box-shadow: none;
}
.portal-hub-actions form:last-child .btn { border-radius: 0 0 6px 6px; }
.portal-hub-actions .btn:hover { filter: brightness(0.95); }
.home-back-link { display: inline-block; margin-top: 0.5rem; font-size: 0.85rem; color: var(--primary); opacity: 0.85; }
.home-back-link:hover { opacity: 1; }

@media (max-width: 1100px) {
  .ticket-card-grid:not([data-ticket-density-grid]):not(.ticket-card-grid--density-5):not(.ticket-card-grid--density-6) {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .ticket-card-grid--density-3,
  .ticket-card-grid--density-4 {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .home-hero { flex-direction: column; }
  .ticket-card-grid:not([data-ticket-density-grid]) {
    grid-template-columns: minmax(0, 1fr);
  }
  .ticket-card-grid[data-ticket-density-grid] {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 900px) {
  .settings-iam-layout {
    min-width: 0;
    max-height: none;
    min-height: auto;
  }
  .settings-iam-list-col { max-height: none; }
  .settings-iam-detail-panel { max-height: none; }
  .groups-2col,
  .groups-3col,
  .users-3col,
  .users-2col,
  .email-flows-2col,
  .service-forms-2col {
    grid-template-columns: 1fr;
    min-height: auto;
    height: auto;
    max-height: none;
    overflow: visible;
  }
  .groups-col-list,
  .groups-col-profile,
  .users-col-profile,
  .users-col-list,
  .email-flows-col-list,
  .service-forms-col-list {
    border-right: none;
    border-bottom: 1px solid var(--border);
    max-height: none;
    overflow: visible;
  }
  .groups-col-manage,
  .users-col-manage,
  .email-flows-col-detail,
  .service-forms-col-detail {
    padding: 0;
  }
  .email-flow-detail-stack {
    padding: 0.85rem 1rem 1rem;
  }
}

.kb-header-subtitle {
  margin: 0.15rem 0 0;
  color: var(--muted);
  font-size: 0.92rem;
}
.kb-stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 0.8rem;
  margin-bottom: 0.9rem;
}
.kb-stat-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.75rem 0.9rem;
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}
.kb-stat-value {
  color: var(--primary);
  font-size: 1.45rem;
  font-weight: 700;
  line-height: 1;
}
.kb-stat-label {
  color: var(--muted);
  font-size: 0.82rem;
}
.kb-filter-card {
  margin-bottom: 0.9rem;
}
.kb-card-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 0.85rem;
  align-items: stretch;
}
.kb-card {
  display: block;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.95rem;
  box-shadow: var(--shadow);
  transition: transform 0.15s, box-shadow 0.15s, border-color 0.15s;
  color: inherit;
  flex: 0 0 235px;
  width: 235px;
  min-height: 170px;
  max-width: 235px;
  overflow: hidden;
}
.kb-card:hover {
  transform: translateY(-2px);
  border-color: color-mix(in srgb, var(--accent) 42%, var(--border));
  box-shadow: 0 6px 16px rgba(0, 59, 92, 0.12);
  color: inherit;
}
.kb-card-excerpt {
  margin: 0 0 0.55rem;
  color: var(--text);
  font-size: 0.8rem;
  line-height: 1.4;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.kb-editor-card textarea {
  min-height: 250px;
}
.kb-editor-grid {
  align-items: start;
}
.kb-preview-card h3 {
  margin-bottom: 0.35rem;
}
.kb-preview-output {
  margin-top: 0.65rem;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: #f9fcff;
  min-height: 120px;
}
.kb-preview-refresh {
  margin-top: 0.25rem;
}
.kb-comment-preview {
  margin-bottom: 0.7rem;
  min-height: 80px;
}
.kb-detail-grid {
  align-items: start;
}
.kb-detail-actions {
  display: flex;
  gap: 0.5rem;
}
.kb-article-content {
  line-height: 1.6;
}
.kb-article-content p,
.kb-comment p {
  margin: 0 0 0.55rem;
}
.kb-article-content ul,
.kb-comment ul {
  margin: 0.2rem 0 0.6rem 1.1rem;
  padding: 0;
}
.kb-article-content code,
.kb-comment code {
  background: #eef4fa;
  border: 1px solid #d5e1ec;
  border-radius: 4px;
  padding: 0.05rem 0.25rem;
  font-size: 0.85em;
}
.kb-inline-figure {
  margin: 0.75rem 0;
}
.kb-inline-img {
  display: block;
  max-width: 100%;
  height: auto;
  border-radius: 8px;
  border: 1px solid rgba(0, 0, 0, 0.08);
  background: #fff;
}
.kb-source-ticket {
  margin: 1rem 0 0;
  font-size: 0.85rem;
  color: var(--muted);
}
.kb-like-form {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  margin-bottom: 0.5rem;
}
.kb-like-count {
  color: var(--primary);
  font-weight: 700;
}
.kb-comment {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  padding: 0.75rem;
  margin-bottom: 0.65rem;
}
.kb-comment-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  color: var(--muted);
  font-size: 0.78rem;
}
.kb-comment p {
  margin: 0.5rem 0 0;
}
.kb-comment-actions {
  display: flex;
  gap: 0.4rem;
  margin-top: 0.55rem;
}
.kb-comment-form {
  margin-top: 0.85rem;
  padding-top: 0.85rem;
  border-top: 1px solid var(--border);
}
.kb-comment-edit-form {
  margin-top: 0.6rem;
}
.kb-card-link {
  display: block;
  color: inherit;
  text-decoration: none;
}
.kb-card-pinned {
  border: 1px solid #f59e0b;
  box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.15);
}
.kb-pin-badge,
.kb-pin-badge-inline {
  background: #fff7ed;
  color: #c2410c;
  border: 1px solid #fdba74;
}
.kb-pin-badge-inline {
  font-size: 0.82rem;
  padding: 0.1rem 0.45rem;
  border-radius: 999px;
}
.kb-pin-note {
  margin: 0.35rem 0 0;
  font-size: 0.82rem;
  color: #9a3412;
}
.kb-pin-meta {
  font-size: 0.78rem;
  color: #b45309;
}
.kb-pin-toggle-form,
.kb-pin-unpin-form {
  margin-top: 0.65rem;
}
.kb-pin-limit-hint,
.kb-section-subtitle {
  font-size: 0.85rem;
  color: #6b7c8d;
  margin: 0 0 0.75rem;
}
.kb-pinned-section,
.kb-rest-section {
  margin-bottom: 1.25rem;
}
.kb-section-header h2 {
  margin: 0 0 0.25rem;
  font-size: 1.05rem;
}
.kb-stat-card-pinned .kb-stat-value {
  color: #c2410c;
}
.kb-pin-card .kb-pin-actions {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
  margin-top: 0.5rem;
}
@media (max-width: 900px) {
  .kb-editor-grid {
    grid-template-columns: 1fr;
  }
  .kb-card {
    width: 100%;
    max-width: none;
  }
}

.audit-section { margin-top: 0; }
.audit-section-head {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  margin-bottom: 1rem;
}
.audit-section-intro h3 { margin: 0 0 0.35rem; }
.audit-source-hint {
  display: block;
  margin-top: 0.35rem;
  color: var(--muted);
  font-size: 0.82rem;
}
.audit-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  flex-wrap: wrap;
}
.audit-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin: 0;
}
.btn-export-csv {
  background: #eef6ff;
  color: #1e5a8a;
  border: 1px solid #b8d4ee;
  white-space: nowrap;
  flex-shrink: 0;
}
.btn-export-csv:hover {
  background: #dbeafe;
  color: #164a72;
  border-color: #93c5fd;
}
.audit-filter-form { margin-bottom: 1rem; }
.audit-table-wrap {
  overflow: auto;
  margin-top: 0.5rem;
  max-height: 22rem;
  border: 1px solid var(--border);
  border-radius: 8px;
}
.audit-table { width: 100%; border-collapse: collapse; font-size: 0.88rem; }
.audit-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: var(--surface, #fff);
  box-shadow: 0 1px 0 var(--border);
}
.audit-table th,
.audit-table td {
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--border);
  text-align: left;
  vertical-align: top;
}
.audit-table th { color: var(--muted); font-weight: 600; white-space: nowrap; }
.audit-cell-date { white-space: nowrap; }
.audit-cell-email { word-break: break-word; max-width: 22rem; }
.audit-cell-detail { max-width: none; word-break: break-word; color: var(--muted); }
.audit-outcome {
  display: inline-block;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
  background: var(--surface-muted, #eef2f6);
}
.audit-outcome-processed,
.audit-outcome-replied { background: #e8f6ef; color: #1e7a45; }
.audit-outcome-rejected,
.audit-outcome-error { background: #fdecea; color: #b42318; }
.audit-outcome-skipped { background: #f3f4f6; color: #6b7280; }
.audit-outcome-pending { background: #fff8e6; color: #9a6700; }
.audit-origin {
  display: inline-block;
  padding: 0.15rem 0.45rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
}
.audit-origin-ticket { background: #eef4ff; color: #1d4ed8; }
.audit-origin-inbound { background: #ecfdf5; color: #047857; }
.audit-origin-request { background: #fef3c7; color: #b45309; }
.audit-origin-system { background: #f3f4f6; color: #4b5563; }
.audit-expand-cell { width: 2rem; }
.audit-expand-btn { min-width: 1.75rem; padding: 0.1rem 0.35rem; line-height: 1.2; }
.audit-row-detail td { background: var(--surface-muted, #f8fafc); }
.audit-detail-panel {
  padding: 0.65rem 0.85rem;
  font-size: 0.85rem;
  color: var(--muted);
}
.audit-detail-panel p { margin: 0 0 0.45rem; }
.audit-detail-panel code { font-size: 0.8rem; word-break: break-all; }

.reports-subtitle { color: var(--muted); font-size: 0.9rem; margin: 0.35rem 0 0; }
.reports-source-note { color: var(--muted); font-size: 0.78rem; margin: 0.35rem 0 0; }
.reports-filter-form { margin-bottom: 1rem; }
.reports-kpi-grid { margin-bottom: 1rem; }
.reports-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1rem;
}
.reports-chart-card h3,
.reports-table-card h3 {
  margin: 0 0 0.75rem;
  font-size: 1rem;
}
.reports-table-card { grid-column: span 1; }
.reports-table { width: 100%; border-collapse: collapse; font-size: 0.88rem; }
.reports-table th,
.reports-table td {
  padding: 0.5rem 0.55rem;
  border-bottom: 1px solid var(--border);
  text-align: left;
  vertical-align: top;
}
.reports-table th { color: var(--muted); font-weight: 600; }
.reports-row-email { font-size: 0.78rem; color: var(--muted); margin-top: 0.15rem; }
.reports-row-repeat { background: #fffdf5; }
.reports-repeat-badge {
  display: inline-block;
  margin-left: 0.25rem;
  color: #b8860b;
  font-size: 0.85rem;
}
@media (max-width: 900px) {
  .reports-grid { grid-template-columns: 1fr; }
}
.reports-chart-link {
  display: block;
  color: inherit;
  text-decoration: none;
  transition: box-shadow 0.15s ease, border-color 0.15s ease;
}
.reports-chart-link:hover {
  box-shadow: 0 4px 14px rgba(0, 59, 92, 0.12);
  border-color: #b8d4ee;
  color: inherit;
}
.reports-chart-link-head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
}
.reports-chart-link-head h3 { margin: 0; }
.reports-expand-hint {
  font-size: 0.78rem;
  color: #1e5a8a;
  white-space: nowrap;
}
.reports-chart-wrap {
  position: relative;
  height: var(--reports-chart-h, 185px);
  width: 100%;
}
.reports-chart-wrap--bar-h { height: var(--reports-chart-bar-h, 205px); }
.reports-chart-wrap--doughnut { height: var(--reports-chart-doughnut-h, 210px); }
.reports-chart-link canvas { pointer-events: none; }
.reports-detail-chart-card { margin-bottom: 1rem; }
.reports-detail-chart-wrap {
  position: relative;
  height: var(--reports-detail-chart-h, 260px);
  width: 100%;
}
:root {
  --reports-chart-h: 185px;
  --reports-chart-bar-h: 205px;
  --reports-chart-doughnut-h: 210px;
  --reports-detail-chart-h: 260px;
}
:root[data-reports-chart-size="compact"] {
  --reports-chart-h: 100px;
  --reports-chart-bar-h: 110px;
  --reports-chart-doughnut-h: 115px;
  --reports-detail-chart-h: 140px;
}
:root[data-reports-chart-size="large"] {
  --reports-chart-h: 220px;
  --reports-chart-bar-h: 240px;
  --reports-chart-doughnut-h: 245px;
  --reports-detail-chart-h: 310px;
}
.reports-chart-size-control select { min-width: 7.5rem; }
.reports-drill-hint {
  font-size: 0.82rem;
  color: var(--muted);
  margin: 0 0 0.5rem;
}
.reports-detail-table-wrap { max-height: 22rem; }

.reports-view-badge {
  display: inline-block;
  font-size: 0.55em;
  font-weight: 600;
  vertical-align: middle;
  padding: 0.2rem 0.5rem;
  border-radius: 999px;
  background: rgba(0, 59, 92, 0.1);
  color: var(--primary);
  margin-left: 0.35rem;
}

.reports-dashboard {
  --rd-bg: #0f1724;
  --rd-card: #162032;
  --rd-card-border: rgba(0, 166, 81, 0.18);
  --rd-text: #e8eef5;
  --rd-muted: #94a3b8;
  --rd-accent: #00A651;
  --rd-primary: #003B5C;
  --rd-banner-text: #d1fae5;
  --rd-link: #7dd3a8;
  --rd-link-hover: #a7f3d0;
  --rd-panel-bg: linear-gradient(165deg, #0f1724 0%, #132238 42%, #0d1a28 100%);
  --rd-kpi-bg: linear-gradient(145deg, #1a2840 0%, #162032 100%);
  --rd-table-head: #1e2d45;
  --rd-shadow: 0 8px 24px rgba(0, 59, 92, 0.22);
  --rd-delta-up: #4ade80;
  --rd-delta-down: #f87171;
}

html[data-theme="light"] .reports-dashboard {
  --rd-bg: #eef3f8;
  --rd-card: #ffffff;
  --rd-card-border: rgba(0, 59, 92, 0.12);
  --rd-text: #123047;
  --rd-muted: #5b6b7c;
  --rd-banner-text: #065f46;
  --rd-link: #0a5a8a;
  --rd-link-hover: #003B5C;
  --rd-panel-bg: linear-gradient(165deg, #eef4fa 0%, #f7fafc 55%, #e8f1f8 100%);
  --rd-kpi-bg: linear-gradient(145deg, #ffffff 0%, #f3f7fb 100%);
  --rd-table-head: #e8eef4;
  --rd-shadow: 0 6px 18px rgba(0, 59, 92, 0.08);
  --rd-delta-up: #15803d;
  --rd-delta-down: #b42318;
}

.reports-dashboard-header .page-header-actions { flex-shrink: 0; }

.reports-dashboard-filters {
  margin-bottom: 1rem;
  background: linear-gradient(135deg, rgba(0, 59, 92, 0.08), rgba(0, 166, 81, 0.06));
  border: 1px solid rgba(0, 59, 92, 0.1);
}

#reports-dashboard-content {
  padding: 0.85rem;
  border-radius: calc(var(--radius) + 2px);
  background: var(--rd-panel-bg);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.reports-dashboard-filter-hint {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  margin-top: 0.75rem;
  font-size: 0.82rem;
  color: var(--muted);
}

.reports-dashboard-pulse-badge {
  display: inline-flex;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  background: var(--primary);
  color: #fff;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  white-space: nowrap;
}

.reports-dashboard-chips {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid rgba(148, 163, 184, 0.22);
}

.reports-dashboard-chips-label {
  font-size: 0.8rem;
  color: var(--rd-muted);
  font-weight: 600;
}

.reports-dashboard-chips-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
}

.reports-dashboard-chip {
  border: 1px solid rgba(0, 166, 81, 0.45);
  background: rgba(0, 166, 81, 0.14);
  color: #0f5132;
  border-radius: 999px;
  padding: 0.15rem 0.55rem;
  font-size: 0.78rem;
  cursor: pointer;
}

.reports-dashboard-chip:hover {
  background: rgba(0, 166, 81, 0.24);
}

.reports-dashboard-filters .reports-dashboard-chips-label {
  color: var(--muted);
}

.reports-dashboard-filters .reports-dashboard-chips {
  border-top-color: var(--border);
}

.reports-dashboard-chip--active {
  border-color: #00A651;
  background: rgba(0, 166, 81, 0.22);
  font-weight: 600;
}

.reports-dashboard-kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.75rem;
  margin-bottom: 1rem;
}

.reports-dashboard-kpi {
  position: relative;
  padding: 0.85rem 0.9rem 0.75rem;
  border-radius: var(--radius);
  background: var(--rd-kpi-bg);
  border: 1px solid var(--rd-card-border);
  color: var(--rd-text);
  box-shadow: var(--rd-shadow);
}

.reports-dashboard-kpi--clickable {
  cursor: pointer;
  transition: border-color 0.15s, transform 0.15s;
}

.reports-dashboard-kpi--clickable:hover {
  border-color: var(--rd-accent);
  transform: translateY(-1px);
}

.reports-dashboard-kpi--active {
  border-color: var(--rd-accent);
  box-shadow: 0 0 0 2px rgba(0, 166, 81, 0.35), 0 8px 24px rgba(0, 59, 92, 0.12);
}

.reports-dashboard-kpi--warn {
  border-color: rgba(220, 53, 69, 0.45);
}

.reports-dashboard-kpi-index {
  position: absolute;
  top: 0.55rem;
  right: 0.65rem;
  font-size: 0.68rem;
  color: var(--rd-muted);
  opacity: 0.7;
}

.reports-dashboard-kpi-label {
  font-size: 0.68rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--rd-muted);
  margin-bottom: 0.35rem;
}

.reports-dashboard-kpi-value {
  font-size: 1.55rem;
  font-weight: 700;
  line-height: 1.1;
  color: var(--rd-text);
}

.reports-dashboard-kpi-delta {
  margin-top: 0.35rem;
  font-size: 0.72rem;
  color: var(--rd-muted);
}

.reports-dashboard-kpi-delta--up {
  color: var(--rd-delta-up);
}

.reports-dashboard-kpi-delta--down {
  color: var(--rd-delta-down);
}

.reports-dashboard-custom-dates input[type="date"] {
  min-width: 10rem;
}

.reports-dashboard-save-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
}

.reports-dashboard-save-actions .btn-primary {
  border: 1px solid color-mix(in srgb, var(--accent) 50%, var(--border));
}

html[data-theme="dark"] .reports-dashboard-save-actions .btn-primary {
  background: rgba(0, 166, 81, 0.14);
  color: #bbf7d0;
  border-color: rgba(0, 166, 81, 0.45);
}

html[data-theme="dark"] .reports-dashboard-save-actions .btn-primary:hover {
  background: rgba(0, 166, 81, 0.26);
  color: #ecfdf5;
}

html:not([data-theme="dark"]) .reports-dashboard-save-actions .btn-primary {
  background: var(--accent);
  color: #fff;
  border-color: transparent;
}

html:not([data-theme="dark"]) .reports-dashboard-save-actions .btn-primary:hover {
  background: #008c44;
  color: #fff;
}

.reports-dashboard-export-warn {
  margin: 0 0 0.75rem;
  padding: 0.55rem 0.75rem;
  border-radius: var(--radius);
  background: rgba(184, 134, 11, 0.12);
  border: 1px solid rgba(184, 134, 11, 0.35);
  color: var(--text);
  font-size: 0.82rem;
}

html[data-theme="dark"] .reports-dashboard-export-warn {
  background: rgba(251, 191, 36, 0.1);
  border-color: rgba(251, 191, 36, 0.35);
  color: var(--text);
}

.reports-dashboard-main-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}

.reports-dashboard-charts-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}

.reports-dashboard-chart-card {
  background: var(--rd-kpi-bg);
  border: 1px solid var(--rd-card-border);
  color: var(--rd-text);
  box-shadow: var(--rd-shadow);
  transition: border-color 0.15s, box-shadow 0.15s;
}

.reports-dashboard-chart-card--filtered {
  border-color: rgba(0, 166, 81, 0.65);
  box-shadow: inset 4px 0 0 #00A651;
}

.reports-dashboard-filter-banner {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
  padding: 0.55rem 0.75rem;
  border-radius: var(--radius);
  background: rgba(0, 166, 81, 0.16);
  border: 1px solid rgba(0, 166, 81, 0.38);
  color: var(--rd-banner-text);
  font-size: 0.84rem;
}

.reports-dashboard-filter-banner-icon {
  color: #00A651;
  font-size: 0.65rem;
}

.reports-dashboard-chart-wrap--interactive {
  cursor: pointer;
}

.reports-dashboard-row--filtered {
  background: rgba(0, 166, 81, 0.1);
}

.reports-dashboard-chart-card--wide {
  grid-column: span 1;
}

.reports-dashboard-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.5rem;
  flex-wrap: wrap;
}

.reports-dashboard-card-head h3 {
  margin: 0;
  font-size: 0.95rem;
  color: var(--rd-text);
}

.reports-dashboard-card-index {
  font-size: 0.72rem;
  color: var(--rd-muted);
}

.reports-dashboard-card-actions {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
}

.reports-dashboard-detail-link {
  font-size: 0.78rem;
  color: var(--rd-link);
  text-decoration: none;
  white-space: nowrap;
}

.reports-dashboard-detail-link:hover {
  color: var(--rd-accent);
  text-decoration: underline;
}

.reports-dashboard-chart-empty[hidden] {
  display: none !important;
}

.reports-dashboard-chart-empty:not([hidden]) {
  display: flex;
  align-items: center;
  justify-content: center;
}

.reports-dashboard-chart-empty {
  position: absolute;
  inset: 0;
  margin: 0;
  font-size: 0.85rem;
  color: var(--rd-muted);
  pointer-events: none;
  z-index: 1;
}

.reports-dashboard-chart-wrap canvas {
  display: block;
  pointer-events: auto;
  position: relative;
  z-index: 2;
}

.reports-dashboard--loading #reports-dashboard-content {
  opacity: 0.55;
  pointer-events: none;
}

.reports-dashboard-chart-wrap {
  position: relative;
  height: 200px;
}

.reports-dashboard-chart-wrap--line { height: 240px; }
.reports-dashboard-chart-wrap--donut { height: 220px; }
.reports-dashboard-chart-wrap--bar-h { height: 210px; }

#reports-dashboard-content .reports-dashboard-table-card {
  background: var(--rd-kpi-bg);
  border: 1px solid var(--rd-card-border);
  color: var(--rd-text);
  box-shadow: var(--rd-shadow);
}

#reports-dashboard-content .reports-dashboard-table-card a {
  color: var(--rd-link);
  text-decoration-color: color-mix(in srgb, var(--rd-link) 45%, transparent);
}

#reports-dashboard-content .reports-dashboard-table-card a:hover {
  color: var(--rd-link-hover);
}

#reports-dashboard-content .btn-ghost {
  color: var(--rd-text);
  border-color: rgba(148, 163, 184, 0.38);
  background: rgba(255, 255, 255, 0.04);
}

#reports-dashboard-content .btn-ghost:hover {
  color: #fff;
  border-color: var(--rd-accent);
  background: rgba(0, 166, 81, 0.14);
}

#reports-dashboard-content .audit-table-wrap {
  border-color: var(--rd-card-border);
}

#reports-dashboard-content .audit-table thead th {
  background: var(--rd-table-head);
  color: var(--rd-muted);
  box-shadow: 0 1px 0 var(--rd-card-border);
}

#reports-dashboard-content .audit-table th,
#reports-dashboard-content .audit-table td {
  border-bottom-color: rgba(148, 163, 184, 0.16);
  color: var(--rd-text);
}

#reports-dashboard-content .reports-dashboard-export-warn {
  color: var(--rd-text);
  background: rgba(184, 134, 11, 0.16);
  border-color: rgba(184, 134, 11, 0.4);
}

#reports-dashboard-content #reports-dashboard-pagination .btn {
  color: var(--rd-text);
  border-color: rgba(148, 163, 184, 0.35);
}

#reports-dashboard-content #reports-dashboard-pagination .pagination-current {
  color: var(--rd-accent);
}

.reports-dashboard-table-card {
  background: var(--surface);
}

.reports-dashboard-table-count {
  font-weight: 400;
  color: var(--muted);
  font-size: 0.85em;
}

.reports-dashboard-table-wrap {
  max-height: 24rem;
  overflow: auto;
}

.reports-dashboard-row-filter {
  background: none;
  border: none;
  padding: 0;
  color: var(--primary);
  text-decoration: underline;
  text-decoration-color: color-mix(in srgb, var(--primary) 45%, transparent);
  cursor: pointer;
  font: inherit;
}

#reports-dashboard-content .reports-dashboard-row-filter {
  color: var(--rd-link);
  text-decoration-color: color-mix(in srgb, var(--rd-link) 45%, transparent);
}

#reports-dashboard-content .reports-dashboard-row-filter:hover {
  color: var(--rd-accent);
}

#reports-dashboard-content .reports-dashboard-table-count {
  color: var(--rd-muted);
}

.reports-dashboard-row-filter:hover {
  color: var(--accent);
}

.reports-dashboard-empty {
  padding: 2rem;
  text-align: center;
}

#reports-dashboard-pagination {
  margin-top: 0.75rem;
  display: flex;
  flex-wrap: wrap;
  gap: 0.25rem;
}

#reports-dashboard-pagination .pagination-current {
  font-weight: 700;
  color: var(--primary);
}

@media (max-width: 1100px) {
  .reports-dashboard-kpi-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .reports-dashboard-main-grid,
  .reports-dashboard-charts-grid { grid-template-columns: 1fr; }
}

@media (max-width: 600px) {
  .reports-dashboard-kpi-grid { grid-template-columns: 1fr; }
}

html[data-theme="dark"] .reports-dashboard-row-filter {
  color: var(--accent-heading);
  text-decoration-color: color-mix(in srgb, var(--accent-heading) 50%, transparent);
}

html[data-theme="dark"] .reports-dashboard-row-filter:hover {
  color: var(--accent);
}

html[data-theme="dark"] .reports-dashboard-chip {
  color: var(--text);
  background: rgba(0, 166, 81, 0.14);
  border-color: color-mix(in srgb, var(--accent) 65%, var(--border));
}

html[data-theme="dark"] .reports-dashboard-chip:hover {
  background: rgba(0, 166, 81, 0.22);
}

html[data-theme="dark"] #reports-dashboard-pagination .pagination-current {
  color: var(--accent-heading);
}

html[data-theme="dark"] .reports-dashboard-table-card a {
  color: var(--accent-heading);
}

html[data-theme="dark"] .reports-dashboard-table-card a:hover {
  color: var(--accent);
}

html[data-theme="dark"] .reports-dashboard-filter-hint {
  color: var(--muted);
}

html[data-theme="dark"] .reports-dashboard-filters {
  background: linear-gradient(135deg, rgba(0, 59, 92, 0.22), rgba(0, 166, 81, 0.1));
}

html[data-theme="dark"] .reports-dashboard-detail-link {
  color: #6ee7b7;
}

html[data-theme="dark"] .reports-dashboard-detail-link:hover {
  color: #a7f3d0;
}

html[data-theme="light"] #reports-dashboard-content {
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.8), 0 8px 28px rgba(0, 59, 92, 0.06);
}

html[data-theme="light"] #reports-dashboard-content .btn-ghost {
  color: var(--rd-text);
  border-color: rgba(0, 59, 92, 0.18);
  background: #fff;
}

html[data-theme="light"] #reports-dashboard-content .btn-ghost:hover {
  color: var(--primary);
  border-color: var(--primary);
  background: rgba(0, 59, 92, 0.06);
}

html[data-theme="light"] .reports-dashboard-chip {
  color: #0f5132;
}

html[data-theme="light"] .reports-dashboard-filters {
  background: linear-gradient(135deg, rgba(0, 59, 92, 0.05), rgba(0, 166, 81, 0.05));
}

.pending-count-badge,
.settings-pending-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 1.15rem;
  padding: 0.05rem 0.4rem;
  border-radius: 999px;
  background: #fdecea;
  color: #b42318;
  font-size: 0.78rem;
  font-weight: 700;
  line-height: 1.35;
}
.settings-sidebar a.active .settings-pending-badge {
  background: #fff;
  color: #b42318;
}
.pending-intakes-section {
  background: linear-gradient(180deg, color-mix(in srgb, var(--primary) 4%, var(--surface-muted)) 0%, var(--surface) 100%);
  border-color: color-mix(in srgb, var(--primary) 12%, var(--border));
}
.pending-intakes-filters {
  margin-bottom: 0.85rem;
  padding: 0.45rem 0.65rem;
  background: color-mix(in srgb, var(--primary) 3%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 10%, var(--border));
}
.pending-intakes-filters .pending-intakes-filter-fields {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: 0.35rem 0.55rem;
}
.pending-intakes-filters .form-group {
  margin: 0;
  flex: 1 1 8.5rem;
  min-width: 0;
}
.pending-intakes-filters .pending-intakes-filter-search {
  flex: 2 1 12rem;
}
.pending-intakes-filters .form-group label {
  font-size: 0.65rem;
  margin-bottom: 0.08rem;
}
.pending-intakes-filters .form-group input,
.pending-intakes-filters .form-group select {
  padding: 0.24rem 0.4rem;
  font-size: 0.78rem;
  min-height: 1.75rem;
}
.pending-intakes-filters .pending-intakes-filter-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-end;
  gap: 0.35rem;
  margin-top: 0.45rem;
  padding-top: 0.45rem;
  border-top: 1px solid color-mix(in srgb, var(--primary) 8%, var(--border));
}
.pending-intakes-filters .pending-intakes-filter-toolbar .btn,
.pending-intakes-filters .pending-intakes-filter-toolbar a.btn {
  margin: 0;
  padding: 0.22rem 0.55rem;
  font-size: 0.74rem;
}
@media (min-width: 960px) {
  .pending-intakes-filters {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    gap: 0.45rem 0.65rem;
    padding: 0.5rem 0.7rem;
  }
  .pending-intakes-filters .pending-intakes-filter-fields {
    flex: 1 1 auto;
    margin: 0;
  }
  .pending-intakes-filters .pending-intakes-filter-toolbar {
    margin: 0;
    padding: 0;
    border: 0;
    flex: 0 0 auto;
  }
}
.pending-intakes-2col {
  display: grid;
  grid-template-columns: minmax(240px, 34%) minmax(0, 1fr);
  gap: 0;
  border: 1px solid color-mix(in srgb, var(--primary) 14%, var(--border));
  border-radius: calc(var(--radius) + 2px);
  overflow: hidden;
  background: color-mix(in srgb, var(--primary) 5%, var(--surface-muted));
  box-shadow: var(--shadow);
  min-height: 22rem;
}
.pending-intakes-list-col {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border);
  background: var(--surface-muted);
}
.pending-intakes-list-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  padding: 0.65rem 0.85rem;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
}
.pending-intakes-list-title {
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.pending-intakes-list-count {
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--primary);
  background: color-mix(in srgb, var(--primary) 10%, #fff);
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
}
.pending-intakes-table-wrap {
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  max-height: 24rem;
}
.pending-intakes-table { width: 100%; table-layout: fixed; }
.pending-intakes-email-cell {
  word-break: break-word;
  overflow-wrap: anywhere;
}
.pending-intakes-row-link {
  display: block;
  color: inherit;
  text-decoration: none;
  padding: 0.15rem 0;
}
.pending-intakes-row-link:hover .pending-intakes-row-email {
  color: var(--primary);
}
.pending-intakes-row-email {
  display: block;
  font-weight: 600;
  font-size: 0.88rem;
  color: var(--text);
}
.pending-intakes-row-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
  margin-top: 0.3rem;
}
.pending-intakes-row-portal {
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--muted);
  letter-spacing: 0.03em;
}
.pending-intake-source-badge,
.pending-intake-status-badge {
  display: inline-flex;
  align-items: center;
  padding: 0.1rem 0.42rem;
  border-radius: 999px;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  line-height: 1.35;
  white-space: nowrap;
}
.pending-intake-source-imap {
  background: #ecfdf5;
  color: #047857;
}
.pending-intake-source-web {
  background: #eef4ff;
  color: #1d4ed8;
}
.pending-intake-status-pending {
  background: #fff8e6;
  color: #9a6700;
  border: 1px solid #f0d78c;
}
.pending-intake-status-approved {
  background: #ecfdf5;
  color: #047857;
  border: 1px solid #a7f3d0;
}
.pending-intake-status-rejected {
  background: #fdecea;
  color: #b42318;
  border: 1px solid #f5c2c0;
}
.pending-intakes-date-cell {
  white-space: nowrap;
  width: 6.5rem;
  font-size: 0.82rem;
  color: var(--muted);
}
.pending-intakes-table tr.is-selected { background: color-mix(in srgb, var(--primary) 10%, #fff); }
.pending-intakes-table tbody tr:hover { background: color-mix(in srgb, var(--primary) 5%, transparent); }
.pending-intakes-pagination {
  padding: 0.5rem 0.65rem;
  border-top: 1px solid var(--border);
  background: var(--surface);
}
.pending-intakes-detail-col {
  margin: 0;
  border: none;
  border-radius: 0;
  box-shadow: none;
  overflow-y: auto;
  min-height: 0;
  padding: 0.85rem;
  background: color-mix(in srgb, var(--primary) 6%, var(--surface-inset));
}
.pending-intake-detail {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  min-height: 100%;
}
.pending-intake-detail-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.75rem 0.9rem;
  background: linear-gradient(135deg, color-mix(in srgb, var(--primary) 12%, #fff), color-mix(in srgb, var(--primary) 4%, #fff));
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--border));
  border-radius: var(--radius);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.65) inset;
}
.pending-intake-detail-title {
  margin: 0;
  font-size: 1.05rem;
  color: var(--heading);
}
.pending-intake-detail-date {
  margin: 0.2rem 0 0;
  font-size: 0.82rem;
  color: var(--muted);
}
.pending-intake-detail-section {
  padding: 0.7rem 0.85rem;
  background: color-mix(in srgb, var(--surface) 88%, var(--surface-muted));
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--border));
  border-left: 3px solid color-mix(in srgb, var(--primary) 35%, var(--border));
  border-radius: var(--radius);
}
.pending-intake-detail-section-title {
  margin: 0 0 0.65rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.pending-intake-meta-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem 1rem;
  margin: 0;
}
.pending-intake-meta-grid > div {
  min-width: 0;
}
.pending-intake-meta-wide {
  grid-column: 1 / -1;
}
.pending-intake-meta-grid dt {
  margin: 0;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--muted);
}
.pending-intake-meta-grid dd {
  margin: 0.2rem 0 0;
  font-size: 0.92rem;
  color: var(--text);
  word-break: break-word;
}
.pending-intake-meta-email {
  font-weight: 600;
}
.pending-intake-body-panel {
  background: color-mix(in srgb, var(--primary) 4%, var(--surface-muted));
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--border));
  border-radius: calc(var(--radius) - 2px);
  padding: 0.55rem 0.65rem;
  max-height: 14rem;
  overflow: auto;
}
.pending-intake-body-text {
  margin: 0;
  font-family: ui-monospace, "Cascadia Code", "Segoe UI Mono", monospace;
  font-size: 0.8rem;
  line-height: 1.45;
  white-space: pre-wrap;
  word-break: break-word;
  color: var(--text);
}
.pending-intake-review-section {
  border-color: color-mix(in srgb, var(--accent) 28%, var(--border));
  border-left-color: var(--accent);
  background: color-mix(in srgb, var(--accent) 6%, var(--surface));
}
.pending-intake-action-btns {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.35rem;
}
.pending-intake-review-hint {
  margin: 0.5rem 0 0;
}
.pending-intake-outcome {
  font-size: 0.9rem;
}
.pending-intake-outcome-approved {
  border-color: #a7f3d0;
  background: #f0fdf8;
}
.pending-intake-outcome-rejected {
  border-color: #f5c2c0;
  background: #fff8f7;
}
.pending-intake-outcome-pending {
  border-color: #f0d78c;
  background: #fffdf5;
}
.pending-intake-detail-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  min-height: 16rem;
  text-align: center;
  color: var(--muted);
  padding: 1.5rem;
}
.pending-intake-detail-empty-icon {
  font-size: 1.75rem;
  opacity: 0.45;
}
.pending-intake-detail-empty p {
  margin: 0;
  max-width: 14rem;
}
.pending-reject-block-btn {
  color: #b42318;
  border-color: #f5c2c0;
}
.pending-reject-block-btn:hover {
  background: #fdecea;
  color: #912018;
}

/* Pending intakes entry (email link landing) */
.pending-intakes-entry-page .pending-intakes-entry-card {
  max-width: 32rem;
}
.pending-intakes-entry-card h1 {
  font-size: 1.35rem;
  margin-bottom: 0.5rem;
}
.pending-intakes-entry-alert {
  margin: 0.75rem 0 1rem;
  padding: 0.7rem 0.85rem;
  border-radius: var(--radius);
  font-size: 0.9rem;
}
.pending-intakes-entry-alert-warning {
  background: #fff8e6;
  border: 1px solid #f0d78c;
  color: #7a5b00;
}
.pending-intakes-entry-incognito {
  margin: 1rem 0;
  padding: 0.85rem;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.pending-intakes-entry-incognito h2 {
  margin: 0 0 0.45rem;
  font-size: 0.95rem;
  color: var(--heading);
}
.pending-intakes-entry-incognito p {
  margin: 0 0 0.65rem;
  font-size: 0.88rem;
  color: var(--muted);
}
.pending-intakes-entry-url-row {
  display: flex;
  gap: 0.45rem;
  align-items: stretch;
}
.pending-intakes-entry-url {
  flex: 1;
  min-width: 0;
  font-size: 0.78rem;
  padding: 0.4rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  color: var(--text);
}
.pending-intakes-entry-hint {
  margin: 0.5rem 0 0;
  font-size: 0.78rem;
}
.pending-intakes-entry-actions {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  margin-top: 0.5rem;
}

@media (max-width: 900px) {
  .pending-intakes-2col {
    grid-template-columns: 1fr;
  }
  .pending-intakes-list-col {
    border-right: none;
    border-bottom: 1px solid var(--border);
  }
  .pending-intakes-table-wrap { max-height: 14rem; }
  .pending-intake-meta-grid {
    grid-template-columns: 1fr;
  }
}

/* —— Avisos in-app (pantalla obligatoria) —— */
.announcement-page-body {
  margin: 0;
  min-height: 100vh;
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  color: var(--text, #1a2b3c);
  background: var(--bg, #f4f7fa);
  -webkit-font-smoothing: antialiased;
}

.announcement-shell {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: clamp(1rem, 4vw, 2.5rem);
  box-sizing: border-box;
}

.announcement-card {
  width: min(72rem, 100%);
  background: transparent;
  border: none;
  box-shadow: none;
  animation: announcementCardIn 0.5s ease-out both;
}

.announcement-form {
  position: relative;
  padding: clamp(1.75rem, 4vw, 2.5rem) clamp(1.5rem, 4vw, 2.25rem) clamp(1.5rem, 3vw, 2rem);
}

.announcement-close {
  position: absolute;
  top: 1rem;
  right: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 2.75rem;
  height: 2.75rem;
  border: 1px solid color-mix(in srgb, var(--primary) 22%, transparent);
  border-radius: 10px;
  background: transparent;
  color: var(--muted, #6b7c8d);
  font-size: 1.65rem;
  line-height: 1;
  cursor: pointer;
  transition: color 0.15s ease, border-color 0.15s ease;
}

.announcement-close:hover {
  color: var(--primary);
  border-color: color-mix(in srgb, var(--primary) 40%, transparent);
}

.announcement-close span {
  display: block;
  margin-top: -0.1rem;
}

.announcement-header {
  text-align: center;
  padding-right: 2.5rem;
  margin-bottom: 1.5rem;
}

.announcement-logo {
  display: block;
  max-height: 2.5rem;
  max-width: 10rem;
  margin: 0 auto 1rem;
  object-fit: contain;
}

.announcement-portal-tag {
  display: inline-block;
  margin: 0 auto 0.75rem;
  padding: 0.25rem 0.65rem;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: var(--primary);
  background: transparent;
  border: 1px solid color-mix(in srgb, var(--primary) 28%, transparent);
}

.announcement-eyebrow {
  margin: 0 0 0.65rem;
  font-size: clamp(1.15rem, 3.1vw, 1.45rem);
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: color-mix(in srgb, var(--accent) 55%, var(--muted, #6b7c8d));
  font-weight: 600;
  line-height: 1.3;
}

.announcement-title {
  margin: 0;
  font-size: clamp(1.35rem, 3.5vw, 1.65rem);
  font-weight: 600;
  color: var(--primary);
  line-height: 1.35;
  letter-spacing: -0.01em;
}

.announcement-figure {
  margin: 0.75rem auto 1.25rem;
  max-width: 100%;
  text-align: center;
}

.announcement-image {
  display: block;
  width: auto;
  max-width: 100%;
  height: auto;
  max-height: 78vh;
  object-fit: contain;
  margin: 0 auto;
  border-radius: 8px;
}

.announcement-body {
  font-size: clamp(1.05rem, 2.4vw, 1.2rem);
  line-height: 1.75;
  color: var(--text, #1a2b3c);
  text-align: left;
  max-width: 56ch;
  margin: 0 auto 1.5rem;
}

.announcement-body strong {
  color: var(--primary);
  font-weight: 600;
}

.announcement-footer {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.65rem;
}

.announcement-btn {
  min-width: 12rem;
  font-size: 1rem;
  font-weight: 600;
  padding: 0.8rem 1.75rem;
  border-radius: 10px;
  box-shadow: none;
}

.announcement-footnote {
  margin: 0;
  font-size: 0.88rem;
  color: var(--muted, #6b7c8d);
  text-align: center;
  max-width: 28rem;
  line-height: 1.45;
}

.announcement-confirmation {
  width: 100%;
  max-width: 28rem;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.announcement-confirmation label {
  font-size: 0.92rem;
  font-weight: 600;
  color: #223;
}

.announcement-confirmation-input {
  width: 100%;
  padding: 0.65rem 0.75rem;
  border: 1px solid #c8d0da;
  border-radius: 8px;
  font-size: 1rem;
}

.announcement-confirmation-input[aria-invalid="true"] {
  border-color: #c0392b;
}

.announcement-confirmation-error {
  margin: 0;
  color: #c0392b;
  font-size: 0.88rem;
}

.announcement-btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.collaboration-list {
  margin: 0;
  padding-left: 1.1rem;
  color: var(--text);
}
.collaboration-list li {
  margin: 0.25rem 0;
}

@keyframes announcementCardIn {
  from {
    opacity: 0;
    transform: translateY(12px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* —— Avisos: administración en Configuración —— */
.announcements-admin-layout {
  display: grid;
  grid-template-columns: minmax(0, min(100%, 30rem)) minmax(22rem, 1fr);
  gap: 0.75rem;
  margin-top: 1rem;
  align-items: start;
}

.announcements-order-hint {
  margin-top: -0.35rem;
  margin-bottom: 0;
  font-size: 0.9rem;
}

.announcements-admin-list.settings-tf-panel,
.announcements-admin-editor.settings-email-panel {
  padding: 0.85rem 0.95rem;
  min-width: 0;
}

.announcements-admin-list h4,
.announcements-admin-editor h4 {
  margin-top: 0;
  margin-bottom: 0.65rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}

.announcements-admin-items {
  list-style: none;
  padding: 0;
  margin: 0;
}

.announcements-admin-item {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-start;
  gap: 0.65rem;
  padding: 0.75rem 0;
  border-bottom: 1px solid var(--border);
}

.announcements-order-badge {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 2.25rem;
  height: 2.25rem;
  padding: 0 0.45rem;
  border-radius: 8px;
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--heading);
  background: color-mix(in srgb, var(--primary) 12%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--primary) 22%, var(--border));
}

.announcements-admin-item-main {
  flex: 1 1 12rem;
  min-width: 0;
}

.announcements-admin-item.is-selected {
  background: color-mix(in srgb, var(--primary) 8%, var(--surface-inset));
  margin: 0 -0.35rem;
  padding-left: 0.35rem;
  padding-right: 0.35rem;
  border-radius: 8px;
}

.announcements-admin-item-title {
  font-weight: 600;
  color: var(--primary);
  text-decoration: none;
}

.announcements-admin-item-meta {
  display: block;
  font-size: 0.85rem;
  color: var(--muted);
  margin-top: 0.15rem;
}

.announcements-admin-item-actions {
  display: flex;
  gap: 0.35rem;
  flex-wrap: wrap;
}

.announcements-admin-new-link {
  margin-top: 0.75rem;
}

.announcements-image-preview {
  margin-top: 0.65rem;
}

.announcements-image-preview img {
  display: block;
  max-width: 12rem;
  max-height: 6rem;
  object-fit: contain;
  border-radius: 6px;
  border: 1px solid var(--border);
}

.announcements-remove-image {
  display: block;
  margin-top: 0.5rem;
  font-size: 0.9rem;
  color: var(--muted);
}

@media (max-width: 900px) {
  .announcements-admin-layout {
    grid-template-columns: 1fr;
  }
  .announcement-card {
    padding: 2rem 1.25rem 1.5rem;
  }
}

/* —— Avisos por correo —— */
.broadcast-admin-layout {
  display: grid;
  grid-template-columns: minmax(220px, 280px) minmax(0, 1fr);
  gap: 0.75rem;
  margin-top: 1rem;
  align-items: start;
}
.broadcast-vars {
  margin: 1rem 0 0;
}
.email-flow-cheatsheet.broadcast-vars {
  margin: 1rem 0 0;
}
.broadcast-vars-help {
  list-style: none;
  padding: 0;
  margin: 0.55rem 0 0;
  font-size: 0.82rem;
  color: var(--muted);
}
.broadcast-vars-help li {
  margin: 0.2rem 0;
}
.broadcast-vars-help code {
  margin-right: 0.25rem;
}
.broadcast-editor {
  display: flex;
  flex-direction: column;
  gap: 1.1rem;
  min-width: 0;
}
.broadcast-panel {
  border-radius: 10px;
  padding: 1rem 1.15rem 1.2rem;
}
.broadcast-panel h4 {
  margin: 0 0 0.55rem;
}
.broadcast-panel-kicker {
  display: block;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  margin: 0 0 0.2rem;
  color: var(--heading);
}
.broadcast-panel-template {
  background: var(--surface-inset);
  border: 1px solid var(--border);
}
.broadcast-panel-template textarea {
  background: var(--surface-muted);
}
.broadcast-panel-template .broadcast-panel-kicker {
  color: var(--muted);
}
.broadcast-panel-send {
  background: color-mix(in srgb, var(--accent) 9%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--accent) 32%, var(--border));
  border-left: 7px solid var(--accent);
}
.broadcast-panel-send .broadcast-panel-kicker {
  color: var(--accent, #00A651);
}
.broadcast-panel-send textarea[name="body"] {
  background: var(--surface-muted);
}
/* Usuarios: herramientas masivas (columna derecha, colapsado por defecto) */
.users-bulk-suite {
  margin-top: 0.25rem;
  border: 1px dashed color-mix(in srgb, var(--border) 85%, var(--muted));
  background: var(--surface);
  box-shadow: none;
}
.users-bulk-suite-toggle {
  border: none;
}
.users-bulk-suite-summary {
  cursor: pointer;
  list-style: none;
  padding: 0.15rem 0;
}
.users-bulk-suite-summary::-webkit-details-marker {
  display: none;
}
.users-bulk-suite-title {
  display: block;
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--heading);
}
.users-bulk-suite-lead {
  display: block;
  margin-top: 0.25rem;
}
.users-bulk-layout {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin-top: 0.85rem;
  padding-top: 0.85rem;
  border-top: 1px solid var(--border);
}
.users-bulk-panel h4 {
  margin: 0 0 0.35rem;
  font-size: 1rem;
}
.users-bulk-panel-intro {
  margin: 0 0 0.65rem;
  max-width: 42rem;
}
.users-bulk-panel-csv {
  background: var(--surface-inset);
  border: 1px solid var(--border);
}
.users-bulk-panel-csv .broadcast-panel-kicker {
  color: var(--muted);
}
.users-bulk-panel-reminders {
  background: color-mix(in srgb, var(--heading) 4%, var(--surface));
  border: 1px solid var(--border);
  border-left: 6px solid color-mix(in srgb, var(--heading) 35%, var(--border));
}
.users-bulk-panel-reminders .broadcast-panel-kicker {
  color: var(--heading);
}
.users-bulk-panel-security {
  background: color-mix(in srgb, #c0392b 7%, var(--surface));
  border: 1px solid color-mix(in srgb, #c0392b 28%, var(--border));
  border-left: 6px solid #c0392b;
}
.users-bulk-panel-security .broadcast-panel-kicker {
  color: #9f1f1f;
}
html[data-theme="dark"] .users-bulk-panel-security {
  background: color-mix(in srgb, #e74c3c 12%, var(--surface));
  border-color: color-mix(in srgb, #e74c3c 35%, var(--border));
}
html[data-theme="dark"] .users-bulk-panel-security .broadcast-panel-kicker {
  color: #ffb4a8;
}
.users-bulk-actions-row {
  margin: 0 0 0.75rem;
}
.users-bulk-stat {
  margin: 0 0 0.65rem;
  font-weight: 600;
  font-size: 0.9rem;
}
.users-bulk-form {
  margin-top: 0.35rem;
}
.users-bulk-import-advanced {
  margin: 0.65rem 0 0.85rem;
}
.users-bulk-import-options-summary {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.35rem 0.75rem;
  padding: 0.55rem 0.85rem;
  border-radius: 8px;
  cursor: pointer;
  list-style: none;
  user-select: none;
  background: color-mix(in srgb, #2563a8 11%, var(--surface));
  border: 1px solid color-mix(in srgb, #2563a8 30%, var(--border));
  border-left: 5px solid #2563a8;
  box-shadow: 0 1px 0 color-mix(in srgb, var(--border) 60%, transparent);
}
.users-bulk-import-options-summary::-webkit-details-marker {
  display: none;
}
.users-bulk-import-options-label {
  font-weight: 700;
  font-size: 0.88rem;
  color: var(--accent-heading, #1a5276);
}
.users-bulk-import-options-hint {
  font-size: 0.8rem;
  color: var(--muted);
}
.users-bulk-import-advanced[open] .users-bulk-import-options-summary {
  border-bottom-left-radius: 0;
  border-bottom-right-radius: 0;
  border-bottom-color: transparent;
  margin-bottom: 0;
}
.users-bulk-import-advanced-body {
  margin-top: 0;
  padding: 0.75rem 0.85rem;
  border-radius: 0 0 8px 8px;
  background: var(--surface-muted);
  border: 1px solid color-mix(in srgb, #2563a8 22%, var(--border));
  border-top: 1px dashed var(--border);
}
html[data-theme="dark"] .users-bulk-import-options-summary {
  background: color-mix(in srgb, #5dade2 16%, var(--surface));
  border-color: color-mix(in srgb, #5dade2 35%, var(--border));
  border-left-color: #5dade2;
}
html[data-theme="dark"] .users-bulk-import-options-label {
  color: #a8d4f0;
}
.users-bulk-import-advanced summary {
  cursor: pointer;
}
.form-label-block {
  display: block;
  font-weight: 600;
  margin-bottom: 0.35rem;
  font-size: 0.88rem;
}
.users-bulk-checkbox-hint {
  display: flex;
  gap: 0.45rem;
  align-items: flex-start;
  margin-bottom: 0.65rem;
  max-width: 40rem;
}
.users-bulk-confirm-input {
  max-width: 14rem;
}
.broadcast-template-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
}
.broadcast-preview-box {
  margin-top: 1rem;
}
.broadcast-preview-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.35rem;
}
.broadcast-preview-box .broadcast-panel-kicker {
  margin-bottom: 0;
}
.broadcast-omit-selected {
  list-style: none;
  margin: 0.65rem 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
}
.broadcast-omit-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.2rem 0.45rem 0.2rem 0.65rem;
  border-radius: 999px;
  background: #f4f6f8;
  border: 1px solid #d8dee6;
  font-size: 0.85rem;
}
.broadcast-omit-chip-label {
  max-width: 18rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.broadcast-omit-remove {
  min-width: 1.6rem;
  padding: 0.1rem 0.35rem;
}
.broadcast-omit-count {
  margin: 0.45rem 0 0;
}
@media (max-width: 900px) {
  .broadcast-admin-layout {
    grid-template-columns: 1fr;
  }
}

.maintenance-admin-strip {
  background: #fff4d6;
  border: 1px solid #e6c35c;
  color: #5c4a00;
  padding: 0.55rem 0.9rem;
  border-radius: 8px;
  margin-bottom: 0.85rem;
  font-size: 0.92rem;
}
.maintenance-admin-strip a { font-weight: 600; }
.maintenance-notice-banner {
  background: #003b5c;
  color: var(--maintenance-text, #fff);
  border: 0;
  border-left: 10px solid var(--accent, #00A651);
  border-radius: 10px;
  padding: 1.05rem 1.25rem;
  margin-bottom: 1rem;
  font-weight: 700;
  font-size: 1.14rem;
  line-height: 1.45;
  box-sizing: border-box;
}
.maintenance-notice-label {
  display: block;
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--maintenance-label, #b8f0d0);
  margin-bottom: 0.35rem;
}
.maintenance-notice-text {
  margin: 0;
  font-size: 1.14rem;
  line-height: 1.45;
  font-weight: 700;
  color: var(--maintenance-text, #fff);
  overflow-wrap: anywhere;
}
.holiday-notice-banner {
  background: #fff8e8;
  color: #3d2e00;
  border: 1px solid #e6d3a1;
  border-left: 8px solid currentColor;
  border-radius: 10px;
  padding: 0.9rem 1.15rem;
  margin-bottom: 1rem;
}
.holiday-notice-label {
  display: block;
  font-size: 0.75rem;
  font-weight: 800;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: inherit;
  margin-bottom: 0.25rem;
}
.holiday-notice-text {
  margin: 0;
  font-size: 1rem;
  line-height: 1.45;
}
.settings-holiday-notice {
  margin-top: 1.1rem;
  display: grid;
  gap: 0.7rem;
}
.settings-holiday-notice .form-group {
  margin: 0;
}
.maintenance-body {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  align-items: stretch;
  justify-content: center;
  background: linear-gradient(135deg, var(--primary) 0%, #002840 50%, var(--accent) 100%);
}
.maintenance-page {
  width: 100%;
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 0 0 1.5rem;
  box-sizing: border-box;
}
.maintenance-body .maintenance-notice-banner {
  border-radius: 0;
  margin: 0 0 1.5rem;
  width: 100%;
  flex-shrink: 0;
}
.maintenance-card {
  max-width: 32rem;
  width: 100%;
  margin: 0 auto;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 2rem 1.5rem 1.75rem;
  text-align: center;
  overflow: hidden;
  box-sizing: border-box;
}
.maintenance-card .login-logo {
  text-align: center;
  margin-bottom: 1rem;
}
.maintenance-card .login-logo img {
  max-height: 72px;
  max-width: 100%;
  object-fit: contain;
  display: inline-block;
}
.maintenance-kicker {
  letter-spacing: 0.04em;
  text-transform: uppercase;
  font-size: 0.75rem;
  color: #6b7c8d;
  margin: 0 0 0.35rem;
}
.maintenance-card h1 { margin: 0 0 1rem; font-size: 1.55rem; }
.maintenance-message {
  font-size: 1.05rem;
  line-height: 1.5;
  margin: 0 0 1rem;
}
.maintenance-photo {
  width: 100%;
  max-width: 18rem;
  max-height: 16rem;
  height: auto;
  object-fit: contain;
  border-radius: 12px;
  margin: 0 auto 1.1rem;
  display: block;
}
.maintenance-hint { color: #6b7c8d; font-size: 0.88rem; margin: 0; }
.maintenance-gallery-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  gap: 0.75rem;
  margin-top: 0.75rem;
}
.maintenance-gallery-item {
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface-muted);
  padding: 0.5rem;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  color: var(--text);
}
.maintenance-gallery-item input[type="checkbox"] {
  align-self: flex-start;
}
.maintenance-gallery-item img {
  width: 100%;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  border-radius: 8px;
}
.maintenance-gallery-item span {
  display: block;
  font-size: 0.78rem;
  color: var(--muted);
  word-break: break-word;
}

.service-request-type-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 1rem;
}
.service-request-type-card {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  padding: 1.1rem 1.15rem 1.1rem 1.2rem;
  text-decoration: none;
  color: inherit;
  background: color-mix(in srgb, var(--type-tint, var(--primary)) 16%, var(--surface));
  border-color: color-mix(in srgb, var(--type-tint, var(--border)) 42%, var(--border));
  box-shadow: inset 5px 0 0 var(--type-tint, var(--primary));
  transition: box-shadow 0.15s ease, border-color 0.15s ease, translate 0.15s ease;
}
.service-request-type-card:hover {
  box-shadow: inset 5px 0 0 var(--type-tint, var(--primary)), 0 6px 16px color-mix(in srgb, var(--type-tint, #003b5c) 22%, transparent);
  border-color: var(--type-tint, var(--accent));
  translate: 0 -1px;
}
.service-request-type-kicker {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--type-tint, var(--accent));
}
.service-request-type-title {
  margin: 0;
  font-size: 1.15rem;
  color: var(--primary);
}
.service-request-type-desc {
  margin: 0;
  font-size: 0.88rem;
  color: var(--muted);
  flex: 1;
}
.service-request-type-cta {
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--primary);
  margin-top: 0.25rem;
}
.service-request-form {
  max-width: 42rem;
}
.service-request-other-wrap {
  margin-top: 0.5rem;
}
.service-request-review-warn {
  margin-bottom: 0.85rem;
  padding: 0.65rem 0.75rem;
  border-radius: var(--radius);
  background: #fff8e6;
  border: 1px solid #f0d78c;
  font-size: 0.88rem;
}
.service-request-review-warn p {
  margin: 0.25rem 0;
}
.service-form-field-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}
.service-form-field-item {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  column-gap: 0.7rem;
  row-gap: 0.45rem;
  padding: 0.7rem 0.8rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
}
.service-form-field-order {
  display: flex;
  flex-direction: row;
  gap: 0.15rem;
  flex-shrink: 0;
  grid-column: 1;
  grid-row: 1;
}
.service-form-order-btn {
  min-width: 1.7rem;
  padding: 0.15rem 0.3rem;
  line-height: 1.15;
}
.service-form-order-btn:disabled {
  opacity: 0.35;
  cursor: default;
}
.service-form-field-main {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
  grid-column: 2;
  grid-row: 1;
}
.service-form-field-main strong {
  font-size: 0.95rem;
  color: var(--text);
  line-height: 1.3;
}
.service-form-field-tags {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.3rem 0.4rem;
}
.service-form-field-kind {
  font-size: 0.78rem;
  color: var(--muted);
}
.service-form-field-edit {
  grid-column: 3;
  grid-row: 1;
  margin: 0;
  justify-self: end;
}
.service-form-field-edit > summary {
  list-style: none;
  cursor: pointer;
}
.service-form-field-edit > summary::-webkit-details-marker { display: none; }
.service-form-field-edit[open] {
  grid-column: 1 / -1;
  grid-row: 2;
  justify-self: stretch;
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 0.5rem 0.75rem;
  padding-top: 0.55rem;
  border-top: 1px dashed var(--border);
}
.service-form-field-edit[open] > summary {
  grid-column: 2;
  grid-row: 1;
  justify-self: end;
}
.service-form-field-editor {
  grid-column: 1 / -1;
  grid-row: 2;
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
  padding: 0.75rem 0.8rem;
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.service-form-field-editor .form-group { margin-bottom: 0.55rem; }
.service-form-field-delete { color: var(--danger); }
.checkbox-inline {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.88rem;
  font-weight: 500;
  cursor: pointer;
  white-space: nowrap;
}
.checkbox-inline input { width: auto; margin: 0; }
.service-request-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.45rem 0.75rem;
  margin: 0 0 1.1rem;
  padding: 0.7rem 0.85rem;
  border-radius: var(--radius);
  background: #f4f7fa;
  border: 1px solid var(--border);
}
.service-request-meta-label {
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
}
.service-request-meta .form-help { margin: 0; }

.service-request-stats-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin-bottom: 1rem;
}
.service-request-filter-card {
  margin-bottom: 1rem;
}
.service-request-card-grid {
  margin-top: 0.25rem;
}
.service-request-card .ticket-card-title {
  font-size: 1.02rem;
}
.service-request-kind-badge {
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
}
.service-request-kind-onboarding {
  background: #e8f6ee;
  color: #1f6b3f;
}
.service-request-kind-offboarding {
  background: #fdecec;
  color: #9f1f1f;
}
.service-request-card {
  box-shadow: inset 5px 0 0 var(--type-tint, transparent);
}
.service-request-form-shell {
  max-width: 52rem;
  padding: 1.35rem 1.45rem;
}
.service-request-form-tinted {
  background: color-mix(in srgb, var(--type-tint, var(--primary)) 12%, var(--surface));
  border-color: color-mix(in srgb, var(--type-tint, var(--border)) 38%, var(--border));
  box-shadow: inset 5px 0 0 var(--type-tint, var(--primary));
}
.service-request-section-title {
  margin: 0 0 0.85rem;
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--primary);
}
.service-request-primary-section {
  margin-bottom: 1.35rem;
  padding-bottom: 0.35rem;
  border-bottom: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}
.service-request-field-subject,
.service-request-field-description {
  margin: 0;
  padding: 0.95rem 1rem 1rem;
  border-radius: 12px;
  border: 1px solid transparent;
}
.service-request-field-subject {
  background: linear-gradient(135deg, #edf5fb 0%, #f6faff 100%);
  border-color: #c5d9eb;
  box-shadow: inset 4px 0 0 #003b5c;
}
.service-request-field-subject label {
  color: #003b5c;
}
.service-request-field-description {
  background: linear-gradient(135deg, #edf8f1 0%, #f7fcf9 100%);
  border-color: #b9dfc8;
  box-shadow: inset 4px 0 0 #00a651;
}
.service-request-field-description label {
  color: #0d6b3d;
}
.service-request-field-comment {
  margin: 0;
  padding: 0.95rem 1rem 1rem;
  border-radius: 12px;
  background: linear-gradient(135deg, #fff6e8 0%, #fffbf4 100%);
  border: 1px solid #ecd7b0;
  box-shadow: inset 4px 0 0 #e67e22;
}
.service-request-field-comment label {
  color: #9a4e0a;
}
.service-request-comment-input {
  min-height: 5rem;
  line-height: 1.45;
  resize: vertical;
  background: #fff;
  border-color: #e2c48a;
}
.service-request-comment-input:focus {
  border-color: #e67e22;
  box-shadow: 0 0 0 3px rgba(230, 126, 34, 0.14);
}
.service-request-details-section {
  margin-bottom: 0.5rem;
}
.service-request-subject-input {
  font-size: 1.02rem;
  font-weight: 600;
  padding: 0.65rem 0.75rem;
  background: #fff;
  border-color: #b8cfe0;
}
.service-request-subject-input:focus {
  border-color: #003b5c;
  box-shadow: 0 0 0 3px rgba(0, 59, 92, 0.12);
}
.service-request-description-input {
  min-height: 9rem;
  line-height: 1.45;
  resize: vertical;
  background: #fff;
  border-color: #a9d4b8;
}
.service-request-description-input:focus {
  border-color: #00a651;
  box-shadow: 0 0 0 3px rgba(0, 166, 81, 0.12);
}
.service-request-field-subject .form-help,
.service-request-field-description .form-help {
  margin: 0.35rem 0 0;
}
.service-request-form-intro {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.55rem 0.85rem;
  margin-bottom: 0.85rem;
}
.service-request-form-intro .service-request-meta {
  margin: 0;
  flex: 0 1 auto;
  min-width: 0;
}
.service-request-meta-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.75rem 1rem;
  margin: 0 0 1.15rem;
  padding: 0.85rem 0.95rem;
  border-radius: 12px;
  background: color-mix(in srgb, var(--type-tint, var(--primary)) 8%, var(--surface));
  border: 1px solid color-mix(in srgb, var(--type-tint, var(--border)) 28%, var(--border));
}
.service-request-meta-grid .form-group {
  margin: 0;
}
.service-request-site-field {
  margin: 0;
}
@media (max-width: 720px) {
  .service-request-meta-grid {
    grid-template-columns: 1fr;
  }
}
.service-request-fields-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem 1rem;
}
.service-request-field-wide {
  grid-column: 1 / -1;
}
.service-request-form-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  margin-top: 1.35rem;
  padding-top: 1.1rem;
  border-top: 1px solid var(--border);
}
.service-request-form-shell .required-mark {
  color: var(--danger);
}
.ticket-create-card {
  max-width: 52rem;
}
.ticket-create-shell {
  background: color-mix(in srgb, var(--primary) 12%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 36%, var(--border));
  box-shadow: inset 5px 0 0 var(--primary);
  padding: 1.25rem 1.4rem 1.45rem;
}
.ticket-create-tinted {
  background: color-mix(in srgb, var(--portal-tint, var(--primary)) 12%, var(--surface));
  border-color: color-mix(in srgb, var(--portal-tint, var(--primary)) 36%, var(--border));
  box-shadow: inset 5px 0 0 var(--portal-tint, var(--primary));
  padding: 1.25rem 1.4rem 1.45rem;
}
.ticket-create-kicker {
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--primary);
  margin: 0 0 1rem;
}
.ticket-create-shell .form-group input,
.ticket-create-shell .form-group select,
.ticket-create-shell .form-group textarea,
.ticket-create-tinted .form-group input,
.ticket-create-tinted .form-group select,
.ticket-create-tinted .form-group textarea {
  background: var(--surface);
}
.ticket-create-meta-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem 1rem;
  margin-bottom: 1rem;
}
.ticket-create-meta-grid .form-group {
  margin-bottom: 0;
}
@media (max-width: 720px) {
  .ticket-create-meta-grid {
    grid-template-columns: 1fr;
  }
}
.service-request-detail-header {
  margin-bottom: 1rem;
}
.service-request-detail-header-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  margin-top: 0.35rem;
  font-size: 0.9rem;
  color: var(--muted);
}
.service-request-detail-grid {
  align-items: start;
}
.service-request-detail-card h2.service-request-detail-form-title {
  margin: 0 0 0.35rem;
  font-size: 1.2rem;
}
.service-request-detail-subtitle {
  margin: 0 0 1rem;
  font-size: 0.88rem;
  color: var(--muted);
}
.service-request-detail-section {
  margin-top: 0.5rem;
}
.service-request-detail-section-title {
  margin: 0 0 0.75rem;
  font-size: 0.95rem;
  color: var(--primary);
}
.service-request-response-grid dd {
  white-space: pre-wrap;
  word-break: break-word;
}
.service-request-manage-card {
  position: sticky;
  top: 1rem;
}
.service-request-manage-form .form-group:last-of-type {
  margin-bottom: 0.85rem;
}
.service-request-action-block {
  margin-top: 1.25rem;
  padding-top: 1rem;
  border-top: 1px dashed var(--border);
}
.service-request-action-block h4 {
  margin: 0 0 0.55rem;
  font-size: 0.9rem;
  color: var(--primary);
}
.service-request-action-danger .service-request-danger-btn {
  border-color: #f1a8a8;
  color: #9f1f1f;
}
.service-request-outcome {
  margin: 1rem 0 0;
  padding: 0.65rem 0.75rem;
  border-radius: var(--radius);
  background: var(--surface-muted);
  font-size: 0.88rem;
}
.service-request-outcome-success {
  background: #e8f6ee;
  color: #1f6b3f;
}
@media (max-width: 900px) {
  .service-request-fields-grid {
    grid-template-columns: 1fr;
  }
  .service-request-manage-card {
    position: static;
  }
}
.purchase-list-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
}
.purchase-list-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  flex-shrink: 0;
}
.purchase-detail-head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 0.75rem;
  margin-bottom: 0.65rem;
}
.purchase-detail-head h4 { margin: 0; }
.purchase-detail-list {
  list-style: none;
  margin: 0 0 0.85rem;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}
.purchase-detail-item {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem 0.55rem;
  padding: 0.4rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface-muted, #f8fafc);
}
.purchase-detail-item.purchase-row-PENDING { background: #fffbeb; }
.purchase-detail-item.purchase-row-ORDERED { background: #eff6ff; }
.purchase-detail-item.purchase-row-IN_STOCK { background: #f0fdfa; }
.purchase-detail-item.purchase-row-DELIVERED { background: #ecfdf5; }
.purchase-detail-item.is-cancelled .purchase-line-desc,
.purchase-table tr.is-cancelled .purchase-line-desc {
  text-decoration: line-through;
  color: var(--muted);
}
.purchase-line-qty {
  font-weight: 700;
  min-width: 2rem;
}
.purchase-line-desc { flex: 1 1 8rem; }
.purchase-status-form,
.purchase-delete-form { margin: 0; }
.purchase-status-select {
  font-size: 0.82rem;
  padding: 0.25rem 0.4rem;
  border-radius: 6px;
  border: 1px solid color-mix(in srgb, var(--status-fg, var(--border)) 35%, var(--border));
  background: var(--status-bg, var(--surface));
  color: var(--status-fg, var(--text));
  font-weight: 600;
}
.purchase-add-card {
  margin-top: 0.85rem;
  padding: 0.85rem 0.9rem;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface, #fff);
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}
.purchase-add-card .form-group { margin-bottom: 0; }
.purchase-add-row {
  display: grid;
  grid-template-columns: 4.5rem 1fr;
  gap: 0.55rem;
  align-items: end;
}
.purchase-add-qty input { width: 100%; }
.purchase-add-hint { margin: 0; }
.purchase-add-meta {
  display: flex;
  align-items: flex-end;
  justify-content: flex-start;
  gap: 0.65rem;
}
.purchase-add-site {
  width: 11rem;
  max-width: 42%;
  margin: 0;
  flex: 0 0 auto;
}
.purchase-add-site select { width: 100%; }
.purchase-add-card .purchase-dest { margin-top: 0; }
.purchase-add-card .purchase-dest .form-help { margin-top: 0; }
.purchase-add-actions {
  display: flex;
  justify-content: flex-end;
}
.purchase-catalog { position: relative; }
.purchase-catalog-menu {
  position: absolute;
  z-index: 30;
  left: 0;
  right: 0;
  margin: 0.15rem 0 0;
  padding: 0.25rem;
  list-style: none;
  background: var(--surface, #fff);
  border: 1px solid var(--border);
  border-radius: 8px;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.12);
  max-height: 14rem;
  overflow: auto;
}
.purchase-catalog-menu button {
  display: block;
  width: 100%;
  text-align: left;
  padding: 0.4rem 0.5rem;
  border: 0;
  background: transparent;
  color: inherit;
  border-radius: 6px;
  cursor: pointer;
}
.purchase-catalog-menu button:hover,
.purchase-catalog-menu button.is-create { background: var(--surface-muted, #f8fafc); }
.purchase-group-list {
  list-style: none;
  margin: 0;
  padding: 0;
}
.purchase-group-list li + li,
.purchase-group-request + .purchase-group-request { margin-top: 0.35rem; }
.purchase-member-remove { margin: 0 0 0.3rem; }
.purchase-line-meta {
  flex: 1 1 100%;
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem 0.75rem;
  color: var(--muted);
  font-size: 0.8rem;
}
.purchase-line-dest { word-break: break-word; }
.purchase-dest-target { min-width: 0; }
.purchase-dest-target [data-dest-warehouse] { width: 100%; }
.purchase-move-list {
  margin-top: 0.4rem;
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}
.purchase-move-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.3rem;
}
.purchase-move-form select { max-width: 11rem; }
.purchase-dest { margin-top: 0.65rem; }
.purchase-dest-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  font-weight: 600;
  font-size: 0.9rem;
}
.purchase-dest-row {
  display: grid;
  grid-template-columns: 7.25rem minmax(0, 11rem) 4.25rem auto;
  gap: 0.4rem;
  align-items: center;
  margin-top: 0.45rem;
}
.purchase-dest-row > select,
.purchase-dest-row > input,
.purchase-dest-user input,
.purchase-dest-target select {
  height: 2.35rem;
  margin: 0;
  padding: 0.3rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  color: inherit;
  font-size: 0.9rem;
  line-height: 1.2;
}
.purchase-dest-user input {
  width: 100%;
  max-width: 11rem;
  -webkit-appearance: none;
  appearance: none;
}
.purchase-dest-row > .btn {
  height: 2.35rem;
  display: inline-flex;
  align-items: center;
  margin: 0;
  padding-top: 0;
  padding-bottom: 0;
}
.purchase-dest-user { position: relative; }
.purchase-dest-dropdown {
  position: absolute;
  z-index: 20;
  left: 0;
  right: 0;
  margin-top: 0.15rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 8px;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.12);
  max-height: 14rem;
  overflow: auto;
}
.purchase-dest-results {
  list-style: none;
  margin: 0;
  padding: 0.25rem;
}
.purchase-dest-result {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  width: 100%;
  text-align: left;
  padding: 0.4rem 0.5rem;
  border: 0;
  background: transparent;
  color: inherit;
  border-radius: 6px;
  cursor: pointer;
}
.purchase-dest-result:hover { background: var(--surface-muted, #f8fafc); }
.purchase-dest-sum {
  margin: 0.4rem 0 0;
  font-size: 0.8rem;
  color: #9f1f1f;
}
.purchase-cell-site,
.purchase-cell-dest {
  font-size: 0.85rem;
  max-width: 14rem;
  word-break: break-word;
}
.purchase-table-card { overflow: auto; }
.purchase-table { width: 100%; border-collapse: collapse; font-size: 0.9rem; }
.purchase-table th,
.purchase-table td {
  padding: 0.55rem 0.65rem;
  border-bottom: 1px solid var(--border);
  text-align: left;
  vertical-align: middle;
}
.purchase-table thead th {
  background: color-mix(in srgb, var(--primary) 10%, var(--surface));
  color: var(--primary);
  font-weight: 700;
  white-space: nowrap;
}
.purchase-table tbody tr.purchase-row-PENDING { background: #fffbeb; }
.purchase-table tbody tr.purchase-row-ORDERED { background: #eff6ff; }
.purchase-table tbody tr.purchase-row-IN_STOCK { background: #f0fdfa; }
.purchase-table tbody tr.purchase-row-DELIVERED { background: #ecfdf5; }
.purchase-table tbody tr.is-cancelled { background: #f1f5f9; }
.purchase-cell-qty { font-weight: 700; width: 3.5rem; }
.purchase-cell-email { word-break: break-word; }
.purchase-line-type { color: var(--muted); font-size: 0.78rem; margin-top: 0.15rem; }
.purchase-cancelled-tag {
  display: inline-block;
  margin-left: 0.35rem;
  font-size: 0.72rem;
  font-weight: 600;
  color: #9f1f1f;
}
.print-only { display: none; }
@media (max-width: 900px) {
  .purchase-add-row { grid-template-columns: 4.5rem 1fr; }
  .purchase-list-header { flex-direction: column; }
  .purchase-dest-row { grid-template-columns: 1fr; }
}
@media print {
  .topbar,
  .no-print,
  .messages,
  .user-menu { display: none !important; }
  .print-only { display: block !important; }
  .purchase-table .print-only { display: table-cell !important; }
  .purchase-table-card {
    border: 0;
    box-shadow: none;
  }
  .purchase-table th,
  .purchase-table td { font-size: 0.82rem; }
  a { color: inherit; text-decoration: none; }
}
.date-field-wrap {
  display: block;
  cursor: pointer;
}
.date-field-wrap .date-field-input {
  width: 100%;
  cursor: pointer;
}
.users-positions-layout {
  display: grid;
  grid-template-columns: minmax(200px, 38%) 1fr;
  gap: 1rem;
  align-items: start;
}
.users-positions-list .settings-iam-search {
  margin-bottom: 0.65rem;
}
.users-positions-list .settings-iam-search select {
  width: 100%;
  margin-top: 0.45rem;
}
.users-positions-list .entity-list {
  max-height: min(40vh, 360px);
  overflow-y: auto;
}
.users-positions-editor {
  min-width: 0;
}
.cargo-picker {
  position: relative;
  width: 100%;
}
.cargo-picker-trigger {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  text-align: left;
  padding: 0.45rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background-color: var(--surface);
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%236b7c8d' d='M1.2 1.3L6 6.1l4.8-4.8'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.7rem center;
  padding-right: 1.8rem;
  font-size: 0.85rem;
  color: var(--text);
  cursor: pointer;
}
.cargo-picker-trigger:focus {
  outline: none;
  border-color: var(--accent);
}
.cargo-picker-menu {
  list-style: none;
  margin: 0;
  padding: 0.3rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(0, 59, 92, 0.16);
  max-height: min(50vh, 280px);
  overflow-y: auto;
}
.cargo-picker-menu button {
  width: 100%;
  text-align: left;
  border: 0;
  background: transparent;
  padding: 0.45rem 0.55rem;
  border-radius: 6px;
  font-size: 0.85rem;
  cursor: pointer;
}
.cargo-picker-menu button:hover {
  background: var(--hover-bg);
}
@media (max-width: 900px) {
  .users-positions-layout {
    grid-template-columns: 1fr;
  }
}

.theme-toggle {
  display: inline-flex;
  align-items: stretch;
  border: 1px solid rgba(255,255,255,0.28);
  border-radius: 999px;
  overflow: hidden;
  background: rgba(0,0,0,0.12);
  margin: 0 0.15rem 0 0.35rem;
  flex-shrink: 0;
}
.theme-toggle button {
  appearance: none;
  border: 0;
  background: transparent;
  color: rgba(255,255,255,0.82);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.01em;
  padding: 0.28rem 0.55rem;
  cursor: pointer;
  line-height: 1.2;
}
.theme-toggle button:hover { color: #fff; background: rgba(255,255,255,0.12); }
.theme-toggle button.is-active {
  background: #fff;
  color: var(--primary);
}
.theme-choice {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.65rem;
  margin: 0.75rem 0 1rem;
}
.theme-choice-2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
.theme-choice-3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}
.settings-field-label {
  display: block;
  font-weight: 600;
  margin-bottom: 0.35rem;
}
.settings-logo-preview--dark {
  background: #0f2438;
}
.settings-brand-collapsible {
  padding-top: 0.35rem;
}
.settings-brand-collapsible__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  width: 100%;
  margin: 0;
  padding: 0.55rem 0.15rem;
  border: 0;
  background: transparent;
  color: var(--heading);
  font: inherit;
  font-size: 0.95rem;
  font-weight: 700;
  text-align: left;
  cursor: pointer;
  border-radius: var(--radius);
}
.settings-brand-collapsible__trigger:hover {
  background: color-mix(in srgb, var(--accent) 6%, var(--surface));
}
.settings-brand-collapsible.is-expanded .settings-brand-collapsible__trigger {
  color: var(--accent);
}
.settings-brand-collapsible__caret {
  flex-shrink: 0;
  font-size: 0.85rem;
  color: var(--muted);
  transition: transform 0.15s ease;
}
.settings-brand-collapsible.is-expanded .settings-brand-collapsible__caret {
  transform: rotate(180deg);
}
.settings-brand-collapsible__body {
  padding: 0.35rem 0 0.15rem;
}
.settings-brand-mode-hint {
  margin-top: 0.5rem;
}
.theme-choice-option {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  padding: 0.75rem 0.8rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-muted);
  cursor: pointer;
}
.theme-choice-option span { font-weight: 700; color: var(--primary); }
.theme-choice-option small { color: var(--muted); font-size: 0.78rem; line-height: 1.35; }
.theme-choice-option input { margin: 0 0 0.35rem; width: auto; }
.theme-choice-option.is-selected {
  border-color: var(--primary);
  background: color-mix(in srgb, var(--primary) 8%, var(--surface));
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--primary) 28%, transparent);
}
.entity-list-item.is-inactive a {
  opacity: 0.78;
  background: var(--surface-muted);
}
.entity-list-item.is-system:not(.is-selected) a {
  border-color: var(--border);
  border-style: dashed;
}
.member-row.is-inactive {
  background: var(--surface-muted);
  opacity: 0.84;
}
.settings-content .muted {
  color: var(--muted);
}

html[data-theme="dark"] {
  color-scheme: dark;
  --bg: #101820;
  --surface: #1a2430;
  --surface-muted: #141c26;
  --surface-inset: #0f161d;
  --hover-bg: #223040;
  --text: #e7eef4;
  --muted: #93a4b3;
  --border: #2c3d4d;
  --shadow: 0 2px 14px rgba(0, 0, 0, 0.42);
  --primary-light: #4a90b8;
  --heading: color-mix(in srgb, var(--primary) 38%, #eaf3f8);
  --accent-heading: color-mix(in srgb, var(--accent) 45%, #eaf6ee);
  --status-open-bg: #15233a;
  --status-in-progress-bg: #2a2414;
  --status-waiting-bg: #241833;
  --status-resolved-bg: #132924;
  --status-closed-bg: #1c242e;
}

html[data-theme="dark"] body {
  background: var(--bg);
  color: var(--text);
}

html[data-theme="dark"] body.home-hub-body {
  background: var(--bg);
  color: var(--text);
}
html[data-theme="dark"] .home-hub-aurora span {
  opacity: 0.22;
}

html[data-theme="dark"] input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="color"]):not([type="range"]):not([type="hidden"]),
html[data-theme="dark"] select,
html[data-theme="dark"] textarea {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}

html[data-theme="dark"] .card,
html[data-theme="dark"] .login-card,
html[data-theme="dark"] .ticket-card,
html[data-theme="dark"] .nested-card,
html[data-theme="dark"] .filter-form,
html[data-theme="dark"] .cargo-picker-menu,
html[data-theme="dark"] .requester-picker-menu {
  background: var(--surface);
  border-color: var(--border);
}

html[data-theme="dark"] table {
  background: var(--surface);
  color: var(--text);
}
html[data-theme="dark"] th,
html[data-theme="dark"] td {
  border-color: var(--border);
  color: var(--text);
}
html[data-theme="dark"] th {
  color: var(--text);
}
html[data-theme="dark"] tbody tr:hover,
html[data-theme="dark"] .users-matrix tbody tr:hover,
html[data-theme="dark"] .entity-list-item a:hover,
html[data-theme="dark"] .announcements-admin-item:hover {
  background: var(--hover-bg);
}

html[data-theme="dark"] .announcements-admin-list.settings-tf-panel,
html[data-theme="dark"] .announcements-admin-editor.settings-email-panel {
  background: var(--surface-inset);
}

html[data-theme="dark"] .announcements-admin-item.is-selected {
  background: color-mix(in srgb, var(--primary) 14%, var(--surface-inset));
}

html[data-theme="dark"] .broadcast-panel-template {
  background: var(--surface-inset);
}

html[data-theme="dark"] .service-forms-col-head,
html[data-theme="dark"] .service-forms-col-foot,
html[data-theme="dark"] .service-forms-detail-head,
html[data-theme="dark"] .service-form-field-item,
html[data-theme="dark"] .service-forms-panel-fields,
html[data-theme="dark"] .service-forms-panel-grants .perm-row {
  background: var(--surface-muted);
}

html[data-theme="dark"] .users-matrix .sticky-col,
html[data-theme="dark"] .settings-iam-create-form,
html[data-theme="dark"] .settings-detail-members,
html[data-theme="dark"] .member-row,
html[data-theme="dark"] .comment-body,
html[data-theme="dark"] .ticket-body,
html[data-theme="dark"] .code-block,
html[data-theme="dark"] .attachment-preview-pdf {
  background: var(--surface);
}

html[data-theme="dark"] .settings-segmented-tabs a:hover {
  background: var(--hover-bg);
  color: var(--text);
}

html[data-theme="dark"] .messages li {
  border-color: var(--border);
}

html[data-theme="dark"] .portal-banner,
html[data-theme="dark"] .home-card,
html[data-theme="dark"] .stat-card {
  background: var(--surface);
}

html[data-theme="dark"] body:not(.auth-page) .login-page {
  background: var(--bg);
}
html[data-theme="dark"] body.auth-page {
  background: linear-gradient(135deg, var(--primary) 0%, #002840 50%, var(--accent) 100%);
}
html[data-theme="dark"] body.auth-page .login-page {
  background: transparent;
}

html[data-theme="dark"] .setup-steps li {
  background: var(--surface-muted);
}

html[data-theme="dark"] .theme-toggle button.is-active {
  background: var(--surface);
  color: var(--text);
}

html[data-theme="dark"] .groups-2col,
html[data-theme="dark"] .groups-3col,
html[data-theme="dark"] .users-3col,
html[data-theme="dark"] .users-2col,
html[data-theme="dark"] .email-flows-2col,
html[data-theme="dark"] .service-forms-2col,
html[data-theme="dark"] .pending-intakes-2col,
html[data-theme="dark"] .groups-col-head,
html[data-theme="dark"] .users-col-head,
html[data-theme="dark"] .settings-iam-list-head,
html[data-theme="dark"] .groups-col-info,
html[data-theme="dark"] .groups-col-profile,
html[data-theme="dark"] .users-col-profile,
html[data-theme="dark"] .groups-form-perms-disclosure,
html[data-theme="dark"] .users-col-info,
html[data-theme="dark"] .perm-row,
html[data-theme="dark"] .broadcast-panel-send,
html[data-theme="dark"] .member-add-bar,
html[data-theme="dark"] .member-row,
html[data-theme="dark"] .member-search-item,
html[data-theme="dark"] .settings-detail-header-card,
html[data-theme="dark"] .settings-detail-section,
html[data-theme="dark"] .settings-detail-permissions,
html[data-theme="dark"] .nested-card,
html[data-theme="dark"] .modal-dialog,
html[data-theme="dark"] .requester-picker-dropdown,
html[data-theme="dark"] .pending-intakes-pagination {
  background: var(--surface);
  color: var(--text);
}

html[data-theme="dark"] .pending-intakes-detail-col,
html[data-theme="dark"] .pending-intake-detail-head,
html[data-theme="dark"] .pending-intake-detail-section,
html[data-theme="dark"] .pending-intakes-list-head {
  background: var(--surface);
  color: var(--text);
}

html[data-theme="dark"] .pending-intake-body-panel {
  background: var(--surface-muted);
}

html[data-theme="dark"] .pending-intake-review-section {
  background: color-mix(in srgb, var(--primary) 8%, var(--surface));
}

html[data-theme="dark"] .pending-intakes-table tr.is-selected {
  background: color-mix(in srgb, var(--primary) 18%, var(--surface));
}

html[data-theme="dark"] .member-add-bar,
html[data-theme="dark"] .perm-toggle,
html[data-theme="dark"] .cargo-picker-trigger,
html[data-theme="dark"] .settings-detail-permissions,
html[data-theme="dark"] .smtp-security-row,
html[data-theme="dark"] .email-flows-col-head,
html[data-theme="dark"] .email-flow-detail-head,
html[data-theme="dark"] .email-flow-cheatsheet,
html[data-theme="dark"] .email-preview-box,
html[data-theme="dark"] .email-preview-body,
html[data-theme="dark"] .email-flow-panel,
html[data-theme="dark"] .settings-color-input {
  background-color: var(--surface-muted);
  color: var(--text);
}

html[data-theme="dark"] .portal-switcher-btn,
html[data-theme="dark"] .portal-switcher-menu {
  background: var(--surface);
  color: var(--text);
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.45);
}
html[data-theme="dark"] .portal-switcher-name {
  color: var(--heading);
}
html[data-theme="dark"] .portal-option {
  color: var(--text);
}
html[data-theme="dark"] .portal-option:hover {
  background: var(--hover-bg);
}
html[data-theme="dark"] .portal-option.is-active {
  background: color-mix(in srgb, var(--accent) 18%, var(--surface));
}

html[data-theme="dark"] .perm-toggle:has(input:checked) {
  background: var(--primary);
  color: #fff;
}
html[data-theme="dark"] .perm-toggle-block:has(input:checked) {
  background: var(--danger);
  color: #fff;
}

html[data-theme="dark"] .ticket-card,
html[data-theme="dark"] .ticket-card:hover {
  color: var(--text);
  background: var(--surface);
}
html[data-theme="dark"] .ticket-card-tinted {
  background: color-mix(in srgb, var(--ticket-tint, var(--surface)) 18%, var(--surface));
}
html[data-theme="dark"] .ticket-card-number,
html[data-theme="dark"] .ticket-card-assignee,
html[data-theme="dark"] .ticket-card-source {
  color: var(--heading);
}

html[data-theme="dark"] .page-header h1,
html[data-theme="dark"] .card h2,
html[data-theme="dark"] .card h3,
html[data-theme="dark"] .card h4,
html[data-theme="dark"] .card h5,
html[data-theme="dark"] .broadcast-panel-kicker,
html[data-theme="dark"] .service-forms-panel-fields .broadcast-panel-kicker,
html[data-theme="dark"] .login-card h1,
html[data-theme="dark"] .home-section-title,
html[data-theme="dark"] .stat-card .value,
html[data-theme="dark"] .portal-banner h1,
html[data-theme="dark"] .users-detail-header h3,
html[data-theme="dark"] .users-permissions h4,
html[data-theme="dark"] .groups-permissions h4,
html[data-theme="dark"] .settings-detail-section-head h4,
html[data-theme="dark"] .nested-card h5,
html[data-theme="dark"] .service-forms-detail-head h3,
html[data-theme="dark"] .email-flow-detail-head h3,
html[data-theme="dark"] .settings-iam-list-title h3,
html[data-theme="dark"] .member-add-label {
  color: var(--heading);
}

html[data-theme="dark"] .service-forms-panel-grants .broadcast-panel-kicker,
html[data-theme="dark"] .broadcast-panel-send .broadcast-panel-kicker {
  color: var(--accent-heading);
}

html[data-theme="dark"] .service-form-field-main strong {
  color: var(--text);
}

html[data-theme="dark"] .btn-ghost {
  color: var(--heading);
  border-color: var(--border);
}
html[data-theme="dark"] .btn-purchase {
  background: #1a7aad;
  color: #fff;
}
html[data-theme="dark"] .btn-purchase:hover {
  background: #1590c8;
  color: #fff;
}
html[data-theme="dark"] .purchase-table thead th {
  background: color-mix(in srgb, var(--primary) 35%, var(--surface));
  color: #dbeafe;
}
html[data-theme="dark"] .purchase-table tbody tr.purchase-row-PENDING { background: rgba(234, 179, 8, 0.12); }
html[data-theme="dark"] .purchase-table tbody tr.purchase-row-ORDERED { background: rgba(59, 130, 246, 0.12); }
html[data-theme="dark"] .purchase-table tbody tr.purchase-row-IN_STOCK { background: rgba(20, 184, 166, 0.12); }
html[data-theme="dark"] .purchase-table tbody tr.purchase-row-DELIVERED { background: rgba(34, 197, 94, 0.12); }
html[data-theme="dark"] .purchase-table tbody tr.is-cancelled { background: rgba(148, 163, 184, 0.1); }
html[data-theme="dark"] .purchase-detail-item.purchase-row-PENDING { background: rgba(234, 179, 8, 0.12); }
html[data-theme="dark"] .purchase-detail-item.purchase-row-ORDERED { background: rgba(59, 130, 246, 0.12); }
html[data-theme="dark"] .purchase-detail-item.purchase-row-IN_STOCK { background: rgba(20, 184, 166, 0.12); }
html[data-theme="dark"] .purchase-detail-item.purchase-row-DELIVERED { background: rgba(34, 197, 94, 0.12); }

html[data-theme="dark"] .settings-portal-action-btn--toggle {
  background: var(--surface-muted);
  border-color: var(--border);
  color: var(--text);
}
html[data-theme="dark"] .settings-portal-action-btn--toggle:hover {
  background: var(--hover-bg);
  color: var(--heading);
  border-color: color-mix(in srgb, var(--border) 70%, var(--text));
}

html[data-theme="dark"] a {
  color: var(--heading);
}
html[data-theme="dark"] a:hover {
  color: var(--accent-heading);
}
html[data-theme="dark"] .settings-sidebar a {
  color: var(--text);
}
html[data-theme="dark"] .settings-sidebar a.active,
html[data-theme="dark"] .settings-sidebar a.active:hover {
  color: var(--on-primary);
}
html[data-theme="dark"] .entity-list-item.is-selected a,
html[data-theme="dark"] .entity-list-iam .entity-list-item.is-selected a {
  color: #fff;
}

html[data-theme="dark"] .users-matrix thead th,
html[data-theme="dark"] .users-matrix thead .sticky-col {
  background: var(--surface-inset);
}
html[data-theme="dark"] .users-matrix .sticky-col {
  background: var(--surface);
}

/* Dark mode: brand primary is for buttons/active UI, not readable text */
html[data-theme="dark"] .settings-tag,
html[data-theme="dark"] .settings-page-head h2,
html[data-theme="dark"] .settings-tabs a:not(.active),
html[data-theme="dark"] .kb-like-count,
html[data-theme="dark"] .kb-stat-value,
html[data-theme="dark"] .home-back-link,
html[data-theme="dark"] .theme-choice-option span,
html[data-theme="dark"] .resolution-banner h3,
html[data-theme="dark"] .users-matrix .check-cell .mark,
html[data-theme="dark"] .portal-hub-stats strong,
html[data-theme="dark"] .portal-ticket-group-code,
html[data-theme="dark"] .inbound-raw-email summary,
html[data-theme="dark"] .setup-steps li.is-active,
html[data-theme="dark"] .service-request-type-title,
html[data-theme="dark"] .service-request-type-cta,
html[data-theme="dark"] .service-request-kind-onboarding {
  background: rgba(46, 125, 80, 0.22);
  color: #8fd4a8;
}
html[data-theme="dark"] .service-request-kind-offboarding {
  background: rgba(159, 31, 31, 0.22);
  color: #f5a8a8;
}
html[data-theme="dark"] .service-request-meta {
  background: var(--surface-inset);
}
html[data-theme="dark"] .service-request-field-subject {
  background: linear-gradient(135deg, rgba(0, 59, 92, 0.28) 0%, rgba(0, 59, 92, 0.14) 100%);
  border-color: rgba(120, 170, 210, 0.35);
  box-shadow: inset 4px 0 0 #5ba4d8;
}
html[data-theme="dark"] .service-request-field-subject label {
  color: #9ec9ea;
}
html[data-theme="dark"] .service-request-field-description {
  background: linear-gradient(135deg, rgba(0, 166, 81, 0.22) 0%, rgba(0, 166, 81, 0.1) 100%);
  border-color: rgba(110, 200, 150, 0.35);
  box-shadow: inset 4px 0 0 #4fd08a;
}
html[data-theme="dark"] .service-request-field-description label {
  color: #8fd4a8;
}
html[data-theme="dark"] .service-request-field-comment {
  background: linear-gradient(135deg, rgba(230, 126, 34, 0.22) 0%, rgba(230, 126, 34, 0.1) 100%);
  border-color: rgba(230, 166, 90, 0.4);
  box-shadow: inset 4px 0 0 #e67e22;
}
html[data-theme="dark"] .service-request-field-comment label {
  color: #f3c38a;
}
html[data-theme="dark"] .service-request-subject-input,
html[data-theme="dark"] .service-request-description-input,
html[data-theme="dark"] .service-request-comment-input {
  background: var(--surface);
  color: var(--text);
}
html[data-theme="dark"] .service-request-subject-input {
  border-color: rgba(120, 170, 210, 0.45);
}
html[data-theme="dark"] .service-request-description-input {
  border-color: rgba(110, 200, 150, 0.45);
}
html[data-theme="dark"] .service-request-outcome-success {
  background: rgba(46, 125, 80, 0.18);
  color: #8fd4a8;
}
html[data-theme="dark"] .service-request-review-warn {
  background: rgba(240, 215, 140, 0.12);
  border-color: rgba(240, 215, 140, 0.35);
}
html[data-theme="dark"] .filter-saved-indicator,
html[data-theme="dark"] .notification-dismiss:hover,
html[data-theme="dark"] .requester-picker-cancel:hover,
html[data-theme="dark"] .settings-segmented-tabs a:hover {
  color: var(--heading);
}
html[data-theme="dark"] .portal-ticket-group-code {
  background: var(--surface-inset);
}
html[data-theme="dark"] .requester-picker-cancel:hover {
  background: var(--hover-bg);
}
html[data-theme="dark"] .announcement-close:hover {
  color: var(--heading);
  border-color: var(--border);
}

/* Ticket detail: conversación, gestión y colaboración */
html[data-theme="dark"] .card.filter-form-compact {
  background: var(--surface-inset);
}
html[data-theme="dark"] .filter-form-compact .form-group input,
html[data-theme="dark"] .filter-form-compact .form-group select,
html[data-theme="dark"] .filter-multiselect-trigger,
html[data-theme="dark"] .ticket-sort-bar .form-group select,
html[data-theme="dark"] .ticket-sort-bar [data-ticket-density-select] {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}
html[data-theme="dark"] .filter-multiselect-panel {
  background: var(--surface);
  border-color: var(--border);
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.45);
}
html[data-theme="dark"] .filter-multiselect-option:hover {
  background: var(--hover-bg);
}

html[data-theme="dark"] .ticket-chat,
html[data-theme="dark"] .internal-notes-list {
  background: var(--surface-muted);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-chat-item.is-requester .ticket-chat-bubble {
  background: color-mix(in srgb, var(--primary) 22%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 38%, var(--border));
  color: var(--text);
}
html[data-theme="dark"] .ticket-chat-item.is-staff .ticket-chat-bubble {
  background: color-mix(in srgb, var(--accent) 18%, var(--surface));
  border-color: color-mix(in srgb, var(--accent) 32%, var(--border));
  color: var(--text);
}
html[data-theme="dark"] .ticket-chat-item.is-internal .ticket-chat-bubble,
html[data-theme="dark"] .internal-note .ticket-chat-bubble {
  background: color-mix(in srgb, var(--warning) 16%, var(--surface));
  border-color: color-mix(in srgb, var(--warning) 38%, var(--border));
  color: var(--text);
}
html[data-theme="dark"] .ticket-chat-bubble {
  box-shadow: none;
}
html[data-theme="dark"] .ticket-chat-body,
html[data-theme="dark"] .ticket-chat-body p,
html[data-theme="dark"] .ticket-chat-body li {
  color: var(--text);
}
html[data-theme="dark"] .ticket-chat-body code {
  background: color-mix(in srgb, var(--primary) 12%, var(--surface));
  color: var(--text);
}
html[data-theme="dark"] .ticket-chat-meta {
  color: var(--muted);
}
html[data-theme="dark"] .ticket-chat-author {
  color: var(--heading);
}
html[data-theme="dark"] .ticket-chat-label {
  background: color-mix(in srgb, var(--primary) 20%, var(--surface));
  color: var(--heading);
}
html[data-theme="dark"] .ticket-chat-internal-tag {
  background: color-mix(in srgb, var(--warning) 22%, var(--surface));
  color: var(--heading);
}
html[data-theme="dark"] .ticket-chat-inline-img {
  background: var(--surface);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-chat-form .form-group textarea {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}

html[data-theme="dark"] .ticket-management-card {
  background: color-mix(in srgb, var(--portal-tint, var(--primary)) 12%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 22%, var(--border));
}
html[data-theme="dark"] .ticket-management-form .ticket-management-fields {
  background: var(--surface-inset);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-management-form .form-group input,
html[data-theme="dark"] .ticket-management-form .form-group select,
html[data-theme="dark"] .ticket-management-form .form-group textarea,
html[data-theme="dark"] .ticket-management-form .ticket-management-comment {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-management-form .ticket-management-comment--internal {
  background: color-mix(in srgb, var(--warning) 12%, var(--surface-muted));
  border-color: color-mix(in srgb, var(--warning) 30%, var(--border));
}
html[data-theme="dark"] .ticket-management-form .ticket-management-help {
  color: var(--muted);
}
html[data-theme="dark"] .ticket-management-form .form-group label {
  color: var(--muted);
}

html[data-theme="dark"] .ticket-reminder-card {
  background: color-mix(in srgb, var(--portal-tint, var(--primary)) 10%, var(--surface));
  border-color: color-mix(in srgb, var(--primary) 22%, var(--border));
}
html[data-theme="dark"] .ticket-reminder-form .form-group input,
html[data-theme="dark"] .ticket-reminder-form .form-group select,
html[data-theme="dark"] .ticket-reminder-form .form-group textarea {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-reminder-targets {
  background: var(--surface);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-reminder-form .ticket-reminder-all input,
html[data-theme="dark"] .ticket-reminder-form .ticket-reminder-targets input {
  background: transparent;
}

html[data-theme="dark"] .ticket-collaboration-card .ticket-collaboration-fields {
  background: var(--surface-inset);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-collaboration-card .ticket-collaboration-fields input,
html[data-theme="dark"] .ticket-collaboration-card .ticket-collaboration-fields select,
html[data-theme="dark"] .ticket-collaboration-card .ticket-collaboration-fields textarea {
  background: var(--surface-muted);
  color: var(--text);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-collaboration-card .collaboration-list {
  color: var(--text);
}

html[data-theme="dark"] .ticket-list-table-wrap {
  background: var(--surface-inset);
  border-color: var(--border);
}
html[data-theme="dark"] .ticket-list-table thead th {
  background: var(--surface-muted);
  color: var(--muted);
}
html[data-theme="dark"] .ticket-list-table tbody tr:hover td {
  background: color-mix(in srgb, var(--primary) 10%, var(--surface-inset));
}
html[data-theme="dark"] .ticket-list-row-action td {
  background: color-mix(in srgb, var(--warning) 10%, var(--surface-inset));
}
html[data-theme="dark"] .ticket-list-title-link {
  color: var(--heading);
}
html[data-theme="dark"] .ticket-list-link {
  color: color-mix(in srgb, var(--accent) 70%, #fff);
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.ticket-rating-card h3 {
  margin-top: 0;
}
.ticket-rating-shell {
  background: var(--surface-muted);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.55rem 0.65rem;
  margin-bottom: 0.65rem;
}
.ticket-rating-shell.card {
  background: var(--surface);
}
.ticket-rating-help {
  margin: 0 0 0.4rem;
  font-size: 0.78rem;
  color: var(--muted);
}
.ticket-rating-layout {
  display: grid;
  grid-template-columns: minmax(140px, 0.85fr) minmax(0, 1.35fr);
  gap: 0.55rem 0.75rem;
  align-items: start;
}
.ticket-rating-layout-title {
  margin: 0 0 0.3rem;
  font-size: 0.84rem;
  font-weight: 700;
  line-height: 1.2;
}
.ticket-rating-col--score {
  min-width: 0;
}
.ticket-rating-col--comment .form-group {
  margin: 0;
}
.ticket-rating-col--comment textarea {
  width: 100%;
  min-height: 2.75rem;
  max-height: 12rem;
  resize: none;
  overflow-y: hidden;
  font-size: 0.84rem;
  line-height: 1.35;
  padding: 0.35rem 0.45rem;
  background: var(--surface-inset);
}
.ticket-rating-actions {
  margin-top: 0.4rem;
}
.ticket-rating-actions .btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}
.ticket-rating-col--comment .form-group.is-invalid textarea,
.ticket-rating-comment--invalid {
  border-color: #e67e22;
  background: color-mix(in srgb, #e67e22 8%, var(--surface-inset));
  box-shadow: 0 0 0 2px color-mix(in srgb, #e67e22 22%, transparent);
}
.ticket-rating-col--comment .form-group.is-invalid .field-error {
  color: #c05621;
}
body.resolution-confirm-page .topbar {
  background: rgba(0, 36, 56, 0.92);
  border-bottom-color: rgba(255, 255, 255, 0.08);
}
body.resolution-confirm-page > main.container {
  max-width: none;
  padding: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  flex: 1;
  min-height: 0;
}
body.resolution-confirm-page .app-shell {
  flex: 1;
  min-height: 0;
  display: flex;
  width: 100%;
}
body.resolution-confirm-page .app-shell > main.container {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}
.resolution-confirm-page-inner.login-page {
  min-height: 0;
  width: 100%;
  flex: 0 1 auto;
  padding: 1.25rem 1rem 2rem;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  background: transparent;
}
.resolution-confirm-stack {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  width: min(100%, 42rem);
  margin: 0 auto;
  gap: 0.75rem;
}
.resolution-confirm-stack > .login-card.resolution-confirm-card {
  width: 100%;
  max-width: 100%;
}
.resolution-confirm-stack > .login-card.resolution-confirm-card--closed {
  width: 100%;
  max-width: min(100%, 30.2rem);
  align-self: center;
}
.resolution-confirm-card {
  width: min(100%, 42rem);
  max-width: min(100%, 42rem);
  padding: 1.35rem 1.5rem 1.5rem;
  box-shadow: 0 18px 48px rgba(0, 24, 40, 0.18);
}
.resolution-confirm-card--closed {
  width: min(100%, 30.2rem);
  max-width: min(100%, 30.2rem);
  padding: 1.55rem 1.75rem 1.75rem;
  border-top: 4px solid var(--primary);
}
.resolution-confirm-success {
  padding-bottom: 0.25rem;
}
.resolution-confirm-ticket-ref {
  margin: 0.85rem 0 0;
  color: var(--muted);
  font-size: 0.9rem;
}
.resolution-confirm-actions {
  margin-top: 1.1rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}
.resolution-confirm-actions .btn {
  width: 100%;
  text-align: center;
}
.resolution-confirm-rating {
  margin-top: 1.25rem;
  padding: 1.2rem 1.3rem 1.3rem;
  background: linear-gradient(180deg, var(--surface-muted) 0%, var(--surface-inset) 100%);
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--border));
  border-radius: calc(var(--radius) + 2px);
}
.resolution-confirm-rating-note {
  margin: 0 0 0.65rem;
  font-size: 0.88rem;
  color: var(--muted);
}
.resolution-confirm-rating-error {
  margin: 0 0 0.65rem;
}
.resolution-confirm-ticket-title {
  margin: 0.75rem 0 0;
  color: var(--text);
}
.resolution-confirm-resolved-at {
  margin-top: 0.75rem;
  color: var(--muted);
  font-size: 0.9rem;
}
.resolution-confirm-reopen {
  margin-top: 1.25rem;
  padding-top: 1.25rem;
  border-top: 1px solid var(--border);
}
.resolution-confirm-reopen-title {
  margin: 0 0 0.75rem;
  font-size: 1.05rem;
}
.resolution-confirm-card .ticket-rating-shell {
  margin: 0;
  padding: 0;
  background: transparent;
  border: 0;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-layout-title {
  font-size: 0.95rem;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-star span[aria-hidden="true"] {
  font-size: 1.75rem;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-star-display {
  font-size: 1.35rem;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-col--comment textarea {
  min-height: 3.25rem;
  font-size: 0.92rem;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-layout {
  grid-template-columns: minmax(170px, 0.95fr) minmax(0, 1.45fr);
  gap: 0.75rem 1rem;
}
.resolution-confirm-card .ticket-rating-shell--email .ticket-rating-actions .btn {
  width: 100%;
}
body.resolution-confirm-page.auth-page .resolution-confirm-page-inner {
  position: relative;
  z-index: 45;
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card {
  background: color-mix(in srgb, var(--surface) 22%, transparent);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
  border: 1px solid color-mix(in srgb, #fff 34%, transparent);
  border-radius: calc(var(--radius) + 4px);
  color: #fff;
  box-shadow: 0 22px 52px rgba(0, 16, 28, 0.22);
  animation: resolution-confirm-card-in 0.55s cubic-bezier(0.22, 1, 0.36, 1) both;
}
@keyframes resolution-confirm-card-in {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h1,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h2.resolution-confirm-reopen-title,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h1,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h2.resolution-confirm-reopen-title {
  color: #fff;
  letter-spacing: -0.02em;
  text-shadow: 0 1px 12px rgba(0, 20, 36, 0.35);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .subtitle,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-ref,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-resolved-at,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-rating-note,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .subtitle,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-ref,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-resolved-at,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-rating-note {
  color: color-mix(in srgb, #fff 88%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-title,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-title {
  font-weight: 600;
  color: #fff;
  line-height: 1.35;
  text-shadow: 0 1px 10px rgba(0, 20, 36, 0.28);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .field-error,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-rating-error {
  color: #fff;
  background: color-mix(in srgb, #8b1a14 72%, transparent);
  border: 1px solid color-mix(in srgb, #ffb4ae 45%, transparent);
  border-radius: var(--radius);
  padding: 0.55rem 0.75rem;
  font-size: 0.92rem;
  line-height: 1.45;
  text-shadow: 0 1px 2px rgba(0, 0, 0, 0.25);
}
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .field-error,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-rating-error {
  color: #fff;
  background: color-mix(in srgb, #6d1510 78%, transparent);
  border-color: color-mix(in srgb, #ff8a82 38%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .form-group label,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .form-group label {
  color: color-mix(in srgb, #fff 94%, transparent);
  font-weight: 600;
  font-size: 0.88rem;
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card textarea,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card select,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card textarea,
html[data-theme="dark"] body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card select {
  width: 100%;
  box-sizing: border-box;
  background: color-mix(in srgb, var(--surface) 18%, transparent);
  color: #fff;
  border: 1px solid color-mix(in srgb, #fff 42%, transparent);
  border-radius: var(--radius);
  padding: 0.55rem 0.65rem;
  font: inherit;
  caret-color: #fff;
  transition: border-color var(--transition-fast), outline-color var(--transition-fast);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card textarea::placeholder {
  color: color-mix(in srgb, #fff 62%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card select option {
  color: var(--text);
  background: var(--surface);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card textarea:focus,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card select:focus {
  outline: 2px solid color-mix(in srgb, var(--accent) 85%, #fff);
  border-color: color-mix(in srgb, var(--accent) 70%, #fff);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-reopen {
  border-top-color: color-mix(in srgb, #fff 22%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-rating {
  background: color-mix(in srgb, var(--surface) 16%, transparent);
  border-color: color-mix(in srgb, #fff 24%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-ref strong {
  color: #fff;
}
body.resolution-confirm-page.auth-page .resolution-confirm-form {
  margin-top: 1.15rem;
}
body.resolution-confirm-page.auth-page .resolution-confirm-form .btn-primary.resolution-confirm-resolve-btn,
body.resolution-confirm-page.auth-page .resolution-confirm-form .btn-primary,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .btn-primary,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card a.btn-primary,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .ticket-rating-actions .btn-primary,
.resolution-banner .resolution-confirm-form .btn-primary.resolution-confirm-resolve-btn,
.resolution-banner .resolution-confirm-form .btn-primary {
  padding: 0.85rem 1rem;
  font-size: 1.02rem;
  font-weight: 600;
  border: 1px solid color-mix(in srgb, #083226 18%, transparent);
  color: #083226;
  text-shadow: none;
  background: linear-gradient(100deg, #3ed6b0 0%, #7AE8B8 46%, #c6f56a 100%);
  box-shadow:
    0 10px 28px color-mix(in srgb, #3ed6b0 42%, transparent),
    inset 0 1px 0 color-mix(in srgb, #fff 45%, transparent);
}
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .ticket-rating-actions .btn-primary.btn-sm {
  padding: 0.55rem 0.85rem;
  font-size: 0.88rem;
}
body.resolution-confirm-page.auth-page .resolution-confirm-form .btn-primary.resolution-confirm-resolve-btn:hover,
body.resolution-confirm-page.auth-page .resolution-confirm-form .btn-primary:hover,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .btn-primary:hover,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card a.btn-primary:hover,
body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .ticket-rating-actions .btn-primary:hover,
.resolution-banner .resolution-confirm-form .btn-primary.resolution-confirm-resolve-btn:hover,
.resolution-banner .resolution-confirm-form .btn-primary:hover {
  filter: brightness(1.06);
  color: #083226;
  background: linear-gradient(100deg, #3ed6b0 0%, #7AE8B8 46%, #c6f56a 100%);
}
body.resolution-confirm-page.auth-page .resolution-confirm-reopen .btn-secondary {
  margin-top: 0.35rem;
}
@media (prefers-reduced-transparency: reduce) {
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card {
    background: var(--surface);
    backdrop-filter: none;
    color: var(--text);
  }
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h1,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card h2.resolution-confirm-reopen-title,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-title {
    color: var(--heading);
    text-shadow: none;
  }
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .subtitle,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-ticket-ref,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .resolution-confirm-resolved-at,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card .form-group label {
    color: var(--muted);
  }
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card textarea,
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card select {
    background: var(--surface);
    color: var(--text);
    border-color: color-mix(in srgb, var(--primary) 16%, var(--border));
  }
}
@media (prefers-reduced-motion: reduce) {
  body.resolution-confirm-page.auth-page .login-card.resolution-confirm-card {
    animation: none;
  }
}
.ticket-rating-stars {
  display: flex;
  flex-direction: row-reverse;
  justify-content: flex-end;
  gap: 0.1rem;
  border: 0;
  padding: 0;
  margin: 0;
  width: fit-content;
}
.ticket-rating-star {
  display: inline-flex;
  cursor: pointer;
}
.ticket-rating-star input {
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
  pointer-events: none;
}
.ticket-rating-star span[aria-hidden="true"] {
  font-size: 1.2rem;
  line-height: 1;
  color: color-mix(in srgb, var(--muted) 55%, var(--border));
  transition: color 0.15s ease, transform 0.15s ease;
}
.ticket-rating-star.is-active span[aria-hidden="true"],
.ticket-rating-star.is-hover span[aria-hidden="true"] {
  color: #f0b429;
}
.ticket-rating-star input:checked + span[aria-hidden="true"] {
  transform: scale(1.05);
}
.ticket-rating-summary-stars {
  display: flex;
  gap: 0.1rem;
  margin: 0;
  width: fit-content;
}
.ticket-rating-star-display {
  font-size: 1rem;
  line-height: 1;
  color: color-mix(in srgb, var(--muted) 55%, var(--border));
}
.ticket-rating-star-display.is-filled {
  color: #f0b429;
}
.ticket-rating-summary-score {
  margin: 0.15rem 0 0;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--muted);
}
.ticket-rating-summary-comment {
  margin: 0;
  color: var(--text);
  font-size: 0.88rem;
  line-height: 1.45;
}
.ticket-rating-summary-comment--empty {
  color: var(--muted);
  font-style: italic;
}
.ticket-rating-team-table th,
.ticket-rating-team-table td {
  font-size: 0.9rem;
}
.settings-limits-panel--wide {
  grid-column: 1 / -1;
}
.settings-limits-sla-lead {
  margin: 0 0 0.5rem;
}
.settings-limits-sla-layout {
  display: grid;
  grid-template-columns: fit-content(34rem) minmax(0, 1fr);
  gap: 0.55rem 0.65rem;
  align-items: start;
}
.settings-limits-sla-stack {
  min-width: 0;
  width: max-content;
  max-width: 34rem;
}
.settings-limits-sla-rail {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  padding: 0.55rem 0.65rem;
  border-radius: var(--radius);
  background: var(--surface-inset);
  border: 1px solid color-mix(in srgb, var(--border) 88%, transparent);
}
.settings-limits-sla-rail .settings-limits-sla-intro-days {
  margin-top: 0;
  padding-left: 0;
  border-left: 0;
}
.settings-limits-sla-rail .settings-sla-days {
  margin-top: 0;
}
.settings-limits-sla-holiday {
  grid-column: 1 / -1;
}
.settings-limits-sla-intro {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
  gap: 0.65rem 0.7rem;
  align-items: start;
  margin-bottom: 0.65rem;
  padding-bottom: 0.65rem;
  border-bottom: 1px solid color-mix(in srgb, var(--border) 82%, transparent);
}
.settings-limits-sla-intro-left .settings-limits-group-title {
  margin-top: 0;
}
.settings-limits-sla-intro-days {
  margin-top: 0;
  padding-left: 0.55rem;
  border-left: 1px solid color-mix(in srgb, var(--border) 75%, transparent);
}
.settings-limits-sla-toggles {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
  margin: 0;
  padding: 0;
  border-bottom: 0;
}
.settings-limits-sla-toggles .settings-limits-option + .settings-limits-option {
  margin-top: 0;
}
.settings-limits-sla-split {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
  gap: 0.55rem 0.7rem;
  align-items: start;
}
.settings-limits-sla-main,
.settings-limits-sla-schedule {
  min-width: 0;
}
.settings-limits-sla-main--spaced {
  display: flex;
  flex-direction: column;
  gap: 0.95rem;
}
.settings-limits-sla-main--spaced > .settings-sla-hours,
.settings-limits-sla-stack.settings-limits-sla-main--spaced > .settings-sla-hours,
.settings-limits-sla-main--spaced > .settings-limits-option,
.settings-limits-sla-main--spaced > .settings-sla-window {
  margin-top: 0;
}
.settings-limits-sla-main--spaced .settings-limits-field + .settings-limits-field,
.settings-limits-sla-main--spaced .settings-limits-option + .settings-limits-field,
.settings-limits-sla-main--spaced .settings-limits-field + .settings-limits-option,
.settings-limits-sla-main--spaced .settings-limits-option + .settings-limits-option {
  margin-top: 0;
}
.settings-limits-sla-main > .settings-sla-hours {
  margin-top: 0;
}
.settings-limits-sla-schedule {
  border-left: 0;
  padding-left: 0;
}
.settings-limits-sla-schedule .settings-sla-calendar {
  --cal-w: 100%;
  --day-h: 2.65rem;
  width: 100%;
  margin-top: 0;
}
.settings-holiday-notice-web-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 0.75rem 1rem;
  align-items: start;
}
.settings-holiday-notice-web-text textarea {
  width: 100%;
  min-height: 5.5rem;
}
.settings-holiday-notice-colors {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}
.settings-holiday-notice-colors .form-group {
  margin: 0;
}
.settings-holiday-notice-colors input[type="color"] {
  width: 100%;
  max-width: none;
  height: 2.35rem;
}
.settings-limits-sla-schedule .settings-sla-calendar-scroll,
.settings-limits-sla-schedule .settings-sla-calendar-bar,
.settings-limits-sla-schedule .settings-sla-calendar-frame {
  width: 100%;
  max-width: none;
}
.settings-limits-sla-schedule .settings-sla-calendar.is-year .settings-sla-calendar-scroll {
  width: 100%;
}
.settings-limits-panel--wide .settings-holiday-notice,
.settings-limits-sla-holiday.settings-holiday-notice {
  margin-top: 0.85rem;
  padding: 0.85rem 0.95rem;
  border-radius: var(--radius);
  background: var(--surface-inset);
  border: 1px solid color-mix(in srgb, var(--border) 88%, transparent);
}
.settings-limits-stack {
  width: 100%;
  max-width: 100%;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-top: 0.75rem;
}
/* Si un cierre de div rompe el HTML, estas tarjetas no deben caer bajo el menú lateral */
.settings-layout > .settings-limits-stack,
.settings-layout > .card.settings-limits-sequence,
.settings-layout > .card.settings-limits-purge {
  grid-column: 2;
  width: 100%;
  max-width: 100%;
  min-width: 0;
}
.settings-content > .settings-limits-stack {
  min-width: 0;
}
.settings-limits-sequence.card {
  width: 100%;
  max-width: none;
  background: var(--surface-muted);
  border-color: color-mix(in srgb, var(--primary) 14%, var(--border));
}
.settings-limits-row-triple {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.65rem;
  align-items: stretch;
  border: 0;
  border-radius: 0;
  overflow: visible;
  background: transparent;
}
.settings-limits-row-triple > .settings-limits-panel {
  margin: 0;
  border: 1px solid color-mix(in srgb, var(--primary) 14%, var(--border));
  border-top: 3px solid var(--primary);
  border-radius: var(--radius);
  box-shadow: none;
  height: 100%;
}
@media (max-width: 960px) {
  .settings-limits-sla-layout {
    grid-template-columns: 1fr;
  }
  .settings-limits-sla-stack {
    max-width: none;
  }
  .settings-limits-sla-intro {
    grid-template-columns: 1fr;
  }
  .settings-limits-sla-intro-days {
    border-left: 0;
    padding-left: 0;
    padding-top: 0.5rem;
    border-top: 1px solid var(--border);
  }
  .settings-limits-sla-split {
    grid-template-columns: 1fr;
  }
  .settings-limits-sla-schedule {
    border-left: 0;
    padding-left: 0;
    padding-top: 0.65rem;
    border-top: 1px solid var(--border);
  }
  .settings-holiday-notice-web-row {
    grid-template-columns: 1fr;
  }
  .settings-limits-row-triple {
    grid-template-columns: 1fr;
  }
  .settings-limits-purge-bar {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .ticket-rating-layout {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 720px) {
  .theme-choice,
  .theme-choice-2 { grid-template-columns: 1fr; }
  .user-email { display: none; }
}

input[type="date"],
input[type="datetime-local"] {
  cursor: pointer;
}
input[type="date"]::-webkit-calendar-picker-indicator,
input[type="datetime-local"]::-webkit-calendar-picker-indicator {
  cursor: pointer;
}

.l8a-datepicker {
  position: fixed;
  z-index: 80;
  width: 18rem;
  padding: 0.7rem 0.75rem 0.65rem;
  border-radius: 14px;
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  background: var(--surface);
  box-shadow: 0 16px 40px rgba(0, 59, 92, 0.16);
  color: var(--text);
}
.l8a-datepicker-head {
  display: grid;
  grid-template-columns: 2rem 1fr 2rem;
  align-items: center;
  gap: 0.35rem;
  margin-bottom: 0.55rem;
}
.l8a-datepicker-title {
  margin: 0;
  text-align: center;
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--heading);
  text-transform: capitalize;
}
.l8a-datepicker-nav {
  width: 2rem;
  height: 2rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface-muted);
  color: var(--heading);
  font-size: 1.15rem;
  line-height: 1;
  cursor: pointer;
}
.l8a-datepicker-nav:hover {
  border-color: color-mix(in srgb, var(--primary) 35%, var(--border));
  color: var(--primary);
}
.l8a-datepicker-weekdays {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 0.15rem;
  margin-bottom: 0.25rem;
}
.l8a-datepicker-weekdays span {
  text-align: center;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--muted);
  padding: 0.15rem 0;
}
.l8a-datepicker-grid {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  grid-template-rows: repeat(6, 2rem);
  gap: 0.15rem;
  height: calc(6 * 2rem + 5 * 0.15rem);
}
.l8a-datepicker-empty {
  height: 2rem;
  min-height: 2rem;
}
.l8a-datepicker-day {
  height: 2rem;
  min-height: 2rem;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: var(--text);
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
}
.l8a-datepicker-day:hover {
  background: color-mix(in srgb, var(--primary) 10%, var(--surface));
  color: var(--heading);
}
.l8a-datepicker-day.is-today {
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--accent) 55%, var(--border));
}
.l8a-datepicker-day.is-selected {
  background: var(--primary);
  color: var(--on-primary);
}
.l8a-datepicker-day.is-selected:hover {
  background: var(--primary);
  color: var(--on-primary);
  filter: brightness(1.06);
}
.l8a-datepicker-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-top: 0.45rem;
}
.l8a-datepicker-time-wrap {
  flex: 1;
  margin: 0;
}
.l8a-datepicker-time-wrap input[type="time"] {
  width: 100%;
  min-height: 2rem;
  padding: 0.2rem 0.45rem;
  font-size: 0.85rem;
}
.l8a-datepicker-today {
  border: 0;
  background: transparent;
  color: var(--primary);
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
  padding: 0.2rem 0.15rem;
}
.l8a-datepicker-today:hover {
  text-decoration: underline;
}

html[data-theme="dark"] .l8a-datepicker {
  background: var(--surface);
  border-color: var(--border);
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.45);
}
html[data-theme="dark"] .l8a-datepicker-nav {
  background: var(--surface-muted);
  color: var(--text);
}

/* ===== Global UI polish (app-wide, Christeyns tokens) ===== */
.card,
.login-card,
.filter-form {
  border-radius: var(--radius-lg);
}
body:not(.auth-page):not(.home-hub-body) {
  background:
    linear-gradient(
      180deg,
      color-mix(in srgb, var(--primary) 4%, var(--bg)) 0%,
      var(--bg) 14rem
    );
  background-attachment: fixed;
}

a:focus-visible,
button:focus-visible,
.btn:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
summary:focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

.topbar-home,
.topbar nav a,
.topbar-nav a {
  transition: background var(--transition-fast), color var(--transition-fast), border-color var(--transition-fast);
}

@media (prefers-reduced-motion: no-preference) {
  .ticket-card:hover,
  .portal-hub-card:hover {
    translate: 0 -2px;
  }
  .portal-hub-card {
    transition: box-shadow var(--transition-mid), border-color var(--transition-mid), scale var(--transition-mid);
  }
  .portal-hub-card:hover {
    scale: 1.008;
    box-shadow: var(--shadow-lift);
  }
  .nested-card,
  .filter-form,
  .users-2col,
  .email-flows-2col,
  .groups-2col,
  .groups-3col,
  .users-3col {
    transition: box-shadow var(--transition-mid);
  }
  .entity-list-item a {
    transition:
      background var(--transition-fast),
      border-color var(--transition-fast),
      box-shadow var(--transition-fast),
      translate var(--transition-fast);
  }
  .entity-list-item a:hover {
    translate: 0 -1px;
    border-color: color-mix(in srgb, var(--primary) 22%, var(--border));
    box-shadow: 0 2px 10px rgba(0, 59, 92, 0.06);
  }
  .settings-tabs a {
    transition: background var(--transition-fast), color var(--transition-fast), border-color var(--transition-fast);
  }
  .settings-tabs a:not(.active):hover {
    background: var(--hover-bg);
    border-color: color-mix(in srgb, var(--primary) 20%, var(--border));
  }
  .btn-ghost:hover {
    background: var(--hover-bg);
    border-color: color-mix(in srgb, var(--primary) 18%, var(--border));
  }
  .btn-primary:active,
  .btn-secondary:active,
  .btn-purchase:active {
    scale: 0.98;
  }
  table tbody tr {
    transition: background var(--transition-fast);
  }
  .pagination a,
  .pagination .btn {
    transition: background var(--transition-fast), border-color var(--transition-fast);
  }
}

body.auth-page .login-card {
  border: 1px solid color-mix(in srgb, #fff 34%, transparent);
  box-shadow: 0 22px 48px rgba(0, 16, 28, 0.18);
  backdrop-filter: blur(12px);
  background: color-mix(in srgb, var(--surface) 28%, transparent);
  animation: none;
  color: #fff;
}
body.auth-page .login-card h1,
body.auth-page .login-card h2.login-card-title,
body.auth-page .login-card .form-group label,
body.auth-page .login-card .auth-brand-stack__name {
  color: #fff;
}
body.auth-page .login-card .subtitle,
body.auth-page .login-card .login-links a {
  color: color-mix(in srgb, #fff 86%, transparent);
}
body.auth-page .login-card .form-group input {
  background: color-mix(in srgb, var(--surface) 22%, transparent);
  color: #fff;
  border-color: color-mix(in srgb, #fff 42%, transparent);
  caret-color: #fff;
}
body.auth-page .login-card .form-group input::placeholder {
  color: color-mix(in srgb, #fff 68%, transparent);
}
body.auth-page .login-card .auth-brand-stack {
  background: transparent;
  border-color: transparent;
}
html body.auth-page .login-card .theme-mode-logo--auth .theme-mode-logo__for-light {
  display: none !important;
}
html body.auth-page .login-card .theme-mode-logo--auth .theme-mode-logo__for-dark {
  display: block !important;
}
body.auth-page .login-card .theme-mode-logo__img {
  opacity: 1;
}
body.auth-page .login-card .auth-brand-logo--mark {
  height: 4.6rem;
  max-height: none;
  max-width: none;
}
body.auth-page .login-card .auth-brand-logo--logo {
  height: 4.35rem;
  max-height: none;
}
@media (prefers-reduced-transparency: reduce) {
  body.auth-page .login-card {
    background: var(--surface);
    backdrop-filter: none;
    color: var(--text);
  }
  body.auth-page .login-card h1,
  body.auth-page .login-card h2.login-card-title,
  body.auth-page .login-card .form-group label,
  body.auth-page .login-card .auth-brand-stack__name {
    color: var(--heading);
  }
  body.auth-page .login-card .subtitle,
  body.auth-page .login-card .login-links a {
    color: var(--primary);
  }
  body.auth-page .login-card .form-group input {
    background: var(--surface);
    color: var(--text);
    border-color: var(--border);
  }
  body.auth-page .login-card .auth-brand-stack {
    background: color-mix(in srgb, var(--primary) 4%, var(--surface));
    border-color: color-mix(in srgb, var(--primary) 10%, var(--border));
  }
  body.auth-page .login-card .theme-mode-logo__img {
    opacity: 1;
  }
}

html[data-theme="dark"] body:not(.auth-page):not(.home-hub-body) {
  background: linear-gradient(
    180deg,
    color-mix(in srgb, var(--primary) 12%, var(--bg)) 0%,
    var(--bg) 12rem
  );
}
html[data-theme="dark"] body.auth-page .login-card {
  background: color-mix(in srgb, var(--surface) 28%, transparent);
  border-color: color-mix(in srgb, #fff 22%, transparent);
  box-shadow: 0 22px 52px rgba(0, 0, 0, 0.45);
}
html[data-theme="dark"] body.auth-page .login-card h1,
html[data-theme="dark"] body.auth-page .login-card h2.login-card-title {
  color: var(--heading);
}
html[data-theme="dark"] body.auth-page .login-card .subtitle {
  color: var(--muted);
}

@media (prefers-reduced-motion: reduce) {
  .ticket-card:hover,
  .portal-hub-card:hover,
  .entity-list-item a:hover {
    translate: 0 0;
    scale: 1;
  }
  body.auth-page .login-card {
    animation: none;
  }
  .btn-primary:active,
  .btn-secondary:active,
  .btn-purchase:active {
    scale: 1;
  }
}

.badge-wait-late {
  outline: 2px solid #b42318;
}

.badge-wait-late-text {
  color: #b42318;
  font-weight: 650;
}

.settings-waiting-kind {
  margin-top: 0.65rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-inset);
  box-shadow: none;
  padding: 0.8rem 0.9rem;
}

.settings-waiting-kind-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(8.5rem, 1fr));
  gap: 0.55rem 0.7rem;
}

.settings-waiting-kind-grid .form-group {
  margin-bottom: 0;
}

.settings-waiting-kind-grid .form-group label {
  font-size: 0.72rem;
  margin-bottom: 0.15rem;
}

.settings-waiting-kind-name {
  resize: none;
  overflow: hidden;
  min-height: 2.35rem;
  line-height: 1.3;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.settings-waiting-checks {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(14rem, 1fr));
  gap: 0.35rem 0.9rem;
  margin: 0.6rem 0;
}

.settings-waiting-checks label {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  margin: 0;
  font-size: 0.82rem;
}

.ticket-clock-line {
  margin: 0.35rem 0;
}

body.app-panel-open {
  overflow: hidden;
}
.app-panel[hidden] {
  display: none !important;
}
.app-panel {
  position: fixed;
  inset: 0;
  z-index: 80;
  display: grid;
  justify-items: center;
  align-items: start;
  padding: calc(var(--topbar-h, 3.6rem) + 0.45rem) 1.1rem 1.1rem;
}
.app-panel-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  padding: 0;
  background: color-mix(in srgb, #001522 46%, transparent);
  cursor: pointer;
}
.app-panel-frame {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  width: min(68rem, calc(100vw - 2.4rem));
  height: min(52rem, calc(100dvh - var(--topbar-h, 3.6rem) - 1.55rem));
  max-height: calc(100dvh - var(--topbar-h, 3.6rem) - 1.55rem);
  min-height: 0;
  background: var(--surface);
  color: var(--text);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  border-radius: var(--radius-xl);
  box-shadow: 0 24px 64px rgba(0, 20, 40, 0.32);
  overflow: hidden;
}
.app-panel.is-expanded {
  pointer-events: none;
}
.app-panel.is-expanded .app-panel-backdrop,
.app-panel.is-expanded .app-panel-frame {
  pointer-events: auto;
}
.app-panel-frame.is-expanded {
  position: fixed;
  width: auto;
  height: auto;
  max-height: none;
  min-height: 0;
  top: calc(var(--topbar-h, 3.6rem) + 0.45rem);
  right: 0.45rem;
  bottom: 0.45rem;
  left: 0.45rem;
}
body.has-staff-nav .app-panel.is-expanded .app-panel-backdrop {
  top: var(--topbar-h, 3.6rem);
  left: 14.5rem;
}
body.has-staff-nav .app-panel-frame.is-expanded {
  left: calc(14.5rem + 0.45rem);
}
html[data-sidebar="collapsed"] body.has-staff-nav .app-panel.is-expanded .app-panel-backdrop {
  left: 4.25rem;
}
html[data-sidebar="collapsed"] body.has-staff-nav .app-panel-frame.is-expanded {
  left: calc(4.25rem + 0.45rem);
}
.app-panel-bar {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr);
  align-items: center;
  gap: 0.65rem 0.75rem;
  flex: 0 0 auto;
  padding: 0.65rem 0.8rem;
  background: var(--surface-muted);
  border-bottom: 1px solid var(--border);
}
.app-panel-title {
  margin: 0;
  min-width: 0;
  font-size: 1rem;
  color: var(--heading);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  grid-column: 1;
  justify-self: start;
}
.entity-list-nav--panel {
  grid-column: 2;
  justify-self: center;
}
.app-panel-bar-actions {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex: 0 0 auto;
  grid-column: 3;
  justify-self: end;
}
.entity-detail-header-nav {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr);
  align-items: center;
  gap: 0.65rem 1rem;
  width: 100%;
}
.entity-detail-header-nav.entity-detail-header-nav--stacked {
  align-items: start;
}
.entity-detail-header-start {
  grid-column: 1;
  justify-self: start;
  min-width: 0;
}
.entity-detail-header-nav .entity-list-nav--detail {
  grid-column: 2;
  justify-self: center;
  align-self: center;
}
.entity-detail-header-end {
  grid-column: 3;
  justify-self: end;
}
.entity-detail-header-nav:not(:has(.entity-list-nav--detail)) .entity-detail-header-end:empty {
  display: none;
}
.entity-list-nav {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  flex-shrink: 0;
}
.entity-list-nav-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 2.1rem;
  height: 2.1rem;
  padding: 0 0.45rem;
  border-radius: var(--radius);
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--border));
  background: var(--surface);
  color: var(--heading);
  font-size: 1.05rem;
  font-weight: 700;
  line-height: 1;
  text-decoration: none;
  transition: background var(--transition-fast), border-color var(--transition-fast), color var(--transition-fast);
}
.entity-list-nav-btn:hover {
  border-color: var(--accent);
  color: var(--accent);
  background: color-mix(in srgb, var(--accent) 8%, var(--surface));
}
.entity-list-nav-btn:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}
.entity-list-nav-btn.is-disabled {
  opacity: 0.35;
  pointer-events: none;
}
.entity-list-nav-count {
  min-width: 3.25rem;
  text-align: center;
  font-size: 0.78rem;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
  color: var(--muted);
}
body.app-panel .entity-list-nav--detail {
  display: none;
}
.service-request-detail-header.entity-detail-header-nav {
  align-items: start;
}
.service-request-detail-heading h1 {
  margin: 0.35rem 0 0;
}
.service-request-detail-header-spacer {
  min-height: 1px;
}
.kb-detail-header.entity-detail-header-nav {
  align-items: start;
}
.kb-detail-header .kb-detail-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  justify-content: flex-end;
}
.app-panel-frame-view {
  flex: 1 1 0;
  width: 100%;
  height: 0;
  min-height: 0;
  border: 0;
  background: var(--bg);
}
html:has(body.app-panel),
body.app-panel {
  height: auto;
  min-height: 100%;
  overflow: auto;
}
body.app-panel .topbar,
body.app-panel .app-sidebar,
body.app-panel .app-sidebar-backdrop,
body.app-panel .maintenance-admin-strip,
body.app-panel .holiday-notice-banner,
body.app-panel .maintenance-notice-banner,
body.app-panel .notification-banner,
body.app-panel .cross-portal-banner,
body.app-panel .messages {
  display: none !important;
}
body.app-panel .app-shell {
  display: block;
}
body.app-panel .app-shell > main.container,
body.app-panel > main.container {
  width: 100%;
  max-width: none;
  min-height: 0;
  margin: 0;
  padding: 0.85rem 1rem 2rem;
}
@media (max-width: 900px) {
  .app-panel {
    padding: 0.4rem;
  }
  .app-panel-frame,
  .app-panel-frame.is-expanded,
  body.has-staff-nav .app-panel-frame.is-expanded,
  html[data-sidebar="collapsed"] body.has-staff-nav .app-panel-frame.is-expanded {
    top: auto;
    right: auto;
    bottom: auto;
    left: auto;
    width: calc(100vw - 0.8rem);
    height: calc(100dvh - 0.8rem);
  }
  body.has-staff-nav .app-panel.is-expanded .app-panel-backdrop,
  html[data-sidebar="collapsed"] body.has-staff-nav .app-panel.is-expanded .app-panel-backdrop {
    top: 0;
    left: 0;
  }
}